Marcia Amador
Operations Manager With Focus In People And Culture
Miami,Florida
Summary
Self-starting Operations Manager offering high-level experience in supervision of workover and completion operations. Adept at directing work of completion consultants and completion supervisors. Successful introducing lean manufacturing to increase productivity and cut costs of completion. Well organized, attentive to detail and vigilant in achieving safety and environmental impact reduction objectives.
Overview
12
12
years of professional experience
2
2
Languages
Work History
Executive Assistant and Operations Manager
Robert Finvarb Companies
06.2022 - Current
- Aided in the recruitment process by screening resumes, scheduling interviews, and assisting with candidate selection.
- Prepared and edited presentations on behalf of executives for both internal meetings and external conferences.
- Developed strong relationships with vendors leading to improved contract terms resulting in cost savings for the company.
- Supported executives in decision-making processes by conducting research and presenting findings in clear formats.
- Increased operational efficiency with the implementation of containerization technologies and microservices architecture.
- Contributed to strategic planning efforts by providing valuable insights on emerging technologies and industry trends relevant to the company''s goals.
- Mentored junior team members, fostering a culture of shared knowledge and technical skill growth within the office.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Maintained detailed financial records of accounts receivable and payable status and bank reconciliations.
- Reviewed and approved general ledger transactions and bank reconciliation reports.
Government Affairs Project Manager and Xactimate Estimator Writer (Contractor)
Thompson Construction, Ind.
11.2020 - 06.2023
- Define project scopes and objectives
- Determine available/needed resources to reach project objectives and manage resources in an effective and efficient manner
- Prepare project plans, including workflows, detailed schedules, procedures and any other tools necessary in the development and implementation of day-to-day project tasks
- Prepare and track project budget costs based on scopes of work and resources required
- Manage contracts and agreements by assigning tasks and communicating expected deliverables
- Develop clear, straightforward plans that lead the project teams in the completion of project tasks
- Implement or supervise management tasks in the quest of completing a project
- Coordinate the flow of information from the subrecipient, to the team and/or to the client regarding the project
- Coordinate with support areas in the benefit of project execution
- Lead and ensure that project reporting tasks are completed and properly updated
- Provide project updates on a consistent basis to various stakeholders about strategy, adjustments, and progress
- Analyze program metrics and adjust program procedures accordingly to ensure timely completion of program tasks within the defined timeframes
- Identify and evaluate potential risks to the project(s)
- Measure project performance to identify areas for improvement
- Aid in the preparation and conducting program presentations and materials for the benefit of the client and the program stakeholders
- Ensure that the procedures, rules, regulations, and promulgated laws governing project management are well adhered to
- Update information on the project management development, tools, regulations, and client requests
- Manage tasks to achieve the purpose of the work in a changing circumstance and fixed circumstance, and in a responsive circumstance using leadership and management expertise
- Suggest strategies of achieving the project goals to the senior manager, director and client.
HNWI Executive Assistant and Marketing Coordinator (Relocated to South Florida)
Gen II Fund Services, LLC
02.2016 - 02.2020
- Acted as support for Marketing team, Business Development, Human Resources and CEO
- Answered phones, took detailed messages, and directed calls as necessary
- Booked conference rooms, ordered food for both large and small meetings, and organized conference rooms for events
- Handled all office supply needs and managed inventory levels to ensure items were ordered properly
- Scheduled interviews and monitored the company’s LinkedIn job postings
- Acted as the liaison between building management and the company
- Managed general information via Outlook
- Export, manipulate and format data in excel for various reporting purposes
- Generate and meticulously edit proposals, agreements, pitch books and other documents for prospective clients
- Assisted in quarterly billing
- Maintained and grew contact list for the firm’s quarterly newsletter
- Maintained and updated biweekly pipeline reports
- Monitored various news sites for new fund information
- Assisted on miscellaneous projects to further assist the team
- Maintained executive’s calendar, schedules appointments and meetings
- Coordinate frequent executive travel arrangements and changes
- This includes car service, airfare, hotel and various other elements of executive travel
- Assisted executive’s with maintaining venue’s event calendar (bookings, holds, etc) and distributing such information to necessary internal and external contacts.
People and Culture Manager (Company was acquired)
QuantCast
08.2015 - 06.2017
- Managed all administrative office projects, maintained and managed vendor relationships with cost effective focus
- Organized, coordinated and managed facility planning and management moving
- Partnered with colleagues within the San Francisco headquarters to ensure all aspects of new employee on-boarding was complete fulfilling onboarding process and all functional areas of the firm complete their pre-and post-employment responsibilities in a timely and compliant manner
- Ensuring that all appropriate paperwork is delivered and acknowledged, company hardware is ordered and delivered to the incumbent
- Ensured that all premises were fully functional, visually impeccable, and consistent with company needs and aesthetics as they evolved
- Organized and coordinated internal & external company events including onsite interviews, client events and internal meetings or off-sites
- Arranged complex, detailed travel plans and itineraries (international and domestic), secured reservations and accommodations and obtained applicable travel Visas for traveling staff
- Monitored main business bank account transactions, monthly subscriptions, and bills
- Worked with HR to create a year-long events calendar with a focus on variety, employee interests, and budget
- Planned and executed recurring and one-off company events ranging from company-wide breakfasts and lunches to special events like tech and design talks, as well as internal and external office events.
Office Manager (Consulting)
Rentrak
11.2014 - 08.2015
- Performed administrative assistant functions such as booking travel and scheduling appointments for the CEO, Vice Presidents and other Managers
- Ensured that the department has an adequate supply of all forms and packets including Employee Data Forms, Employment Applications, and Recruitment brochures, office equipment is in working order and coordinates with vendors when servicing is required etc
- Processed monthly Invoices, distributed mail, ordered supplies for kitchen and office, and booked conference rooms for entire firm
- Assembled new employee orientation packets and mailed out to new hires prior to start date and reserved conference rooms and any required equipment for new hire
- Updated the weekly PTO report and gave the information to the Human Resources Manager
- Assisted with new hire orientations for new full-time, part-time, and temporary employees
- Assisted with events committee and took notes at all meetings and distributed to committee members
- Coordinated team building activities such as birthday celebrations, flu shot programs, and health fairs.
Executive Assistant to Vice President of Tax Division (Position Eliminated)
Thomson Reuters
07.2012 - 10.2014
- Coordinated basic and moderately complex project activities and ensured the quality, timeliness, and integrity of ongoing projects and schedules
- Work with Finance to more accurately project revenue, utilization, project profitability and to more accurately project backlog by team
- Lead weekly services meeting reviewing utilization actual, forecast and plan PSA/ SAP Administration, Administer PSA system by assigning consultants to incoming projects for corporate services, reporting and updates to project backlog for corporate services, Assist in invoice reconciliation and client data requests
- Run reports for consultants and AM/CSMs regarding remaining budget availability, coordinate process related to time submission and approval for month end close and billing cycles
- Served as a link between the implementation and sales groups to establish project timelines
- Administered Quick Arrow system, adding consultants and verifying order entries through Salesforce.com
- Coordinated process related to time submission and approval for month-end close and billing cycles
- Provided detail to sales group on remaining project budgets for facilitation of new sales
- Managed travel coordination via Concur (domestic & international), expense reporting, PO management, incoming calls from a number key internal/external personnel, manage calendar and time process, schedule meetings (teleconferences/video), budget assistance, ordering office supplies, new hire set-up, and creating presentations.
Education
Bachelor of Science - Marketing -
College of Central Florida
Certification - PMP Certificaiton
NYU Tandon School
NYC 05.2001 -
Skills
Production
Office Skills
- Microsoft Office software (Excel, PowerPoint, Word)
- Lotus Notes
- Content Shopworks
- Photoshop
- SharePoint
- Zoom
- Adobo
- SAP Software - Finance
- Salesforce
- Quick Arrow
- Gmail
- Asana
- G-Cal
- Google Docs and Drive
- Expensify
- Concur
- Slack
- Microsoft Teams
- Sharepoint
- Xactimate Certified
- Project Management Professional (PMP) - Pending
Florida Notary Public
CNP for the State of Florida - expires 3/2027
Timeline
Executive Assistant and Operations Manager
Robert Finvarb Companies
06.2022 - Current
Government Affairs Project Manager and Xactimate Estimator Writer (Contractor)
Thompson Construction, Ind.
11.2020 - 06.2023
HNWI Executive Assistant and Marketing Coordinator (Relocated to South Florida)
Gen II Fund Services, LLC
02.2016 - 02.2020
People and Culture Manager (Company was acquired)
QuantCast
08.2015 - 06.2017
Office Manager (Consulting)
Rentrak
11.2014 - 08.2015
Executive Assistant to Vice President of Tax Division (Position Eliminated)
Thomson Reuters
07.2012 - 10.2014
Certification - PMP Certificaiton
NYU Tandon School
05.2001 -
Bachelor of Science - Marketing -
College of Central Florida