Marcia Andermarch
Rosamond,CA
Summary
Dynamic General Manager with proven expertise at Habit Burger Grill, driving operational excellence and fostering team cohesion. Leveraged leadership and operations management skills to boost sales by 15% and enhance efficiency. Cultivated client relationships and streamlined processes, ensuring financial stability and growth. Adept at problem resolution and strategic planning for sustained success.
Overview
8
8
years of professional experience
1
1
Certification
Work History
General Manager
Habit Burger Grill
05.2017 - Current
- Assisted in developing operational strategies to enhance team performance and efficiency.
- Supported daily management tasks, ensuring adherence to company policies and procedures.
- Collaborated with departments to streamline communication and improve workflow processes.
- Conducted research on industry trends to inform decision-making and strategic planning.
- Participated in training sessions to acquire knowledge of managerial best practices and tools.
- Coordinated scheduling for team members, optimizing resource allocation across projects.
- Contributed to performance evaluations by gathering feedback from stakeholders and team members.
- Maintained documentation of operational activities, ensuring compliance with organizational standards.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Formulated policies and procedures to streamline operations.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Managed budget implementations, employee evaluations, and contract details.
Education
Degree - Administration
Universidad De San Pedro Sula
Honduras07.2013
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Efficient multi-tasker
- Effective leader
Certification
Serve safe
Languages
Spanish
Native or Bilingual
Timeline
General Manager
Habit Burger Grill
05.2017 - Current
Degree - Administration
Universidad De San Pedro Sula
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