Marcia Beene
Girard,KS
Summary
Developed skills in fast-paced administrative environment, demonstrating ability to manage multiple tasks efficiently and accurately. Known for strong organizational and communication abilities, ensuring smooth operations and effective client interactions. Seeking to transition into new field where these skills can be utilized to contribute to productive and positive workplace.
Overview
2026
2026
years of professional experience
Work History
Registration Clerk
CHCSEK
04.2023 - 10.2025
- Processed patient registrations efficiently, ensuring accuracy and compliance with healthcare regulations.
- Maintained electronic medical records, enhancing data retrieval and improving office workflow.
- Assisted patients with inquiries, providing exceptional customer service and fostering positive relationships.
- Collaborated with medical staff to streamline registration procedures, reducing wait times for patients.
- Monitored and updated patient information regularly, ensuring data integrity in the registration process.
- Served as a liaison between patients, clinical staff, and administrative personnel to facilitate optimal communication and coordination of care.
- Safeguarded patient privacy with strict adherence to data security protocols related to electronic health records.
- Scheduled patient appointments, collected copays and verified insurance coverage to complete check-ins.
- Reduced errors in insurance verification, ensuring accurate billing and timely payments from insurance companies.
Special Education Paraprofessional
Sek Interlocal 637
2015 - 2020
- Supported classroom activities, enhancing student engagement and participation in learning environments.
- Assisted in implementing individualized education plans (IEPs) for students with diverse needs.
- Collaborated with teachers to adapt instructional materials and strategies for various learning styles.
- Monitored student progress, documenting behavioral changes and academic achievements effectively.
- Developed strong rapport with students by demonstrating empathy, patience, and understanding during daily interactions both inside and outside the classroom setting.
- Facilitated small group sessions to strengthen understanding of lessons and concepts taught in class.
- Provided one-on-one support to students, fostering independence and improving social skills.
Assistant General Manager
Holiday Inn Express Hotel Suites
2013 - 2015
- Oversaw daily operations, ensuring exceptional guest satisfaction and service quality.
- Implemented training programs for staff, enhancing team performance and engagement.
- Collaborated with management to develop strategic marketing initiatives, increasing brand visibility.
- Monitored financial performance, identifying areas for cost reduction and revenue enhancement.
- Streamlined front desk procedures, improving check-in efficiency and guest experience.
- Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
- Mentored staff members, fostering a supportive work environment that enhanced employee performance and retention.
Education
Bachelor of Science - Criminal Justice
Walden University
Minneapolis, MN05-2022
Associate of Arts - Psychology
Argosy University
Orange, CA05-2019
Skills
- Problem-solving
- Patient registration
- Client rapport
- Office organization
- Insurance verification
Timeline
Registration Clerk
CHCSEK
04.2023 - 10.2025
Special Education Paraprofessional
Sek Interlocal 637
2015 - 2020
Assistant General Manager
Holiday Inn Express Hotel Suites
2013 - 2015
Bachelor of Science - Criminal Justice
Walden University
Associate of Arts - Psychology
Argosy University