Resourceful Office Manager offering a history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with a hardworking mentality to maintain the quality of services provided.
Overview
9
9
years of professional experience
1
1
Certification
Work History
BUSINESS OFFICE MANAGER
THE PINES ASSISTED LIVING
12.2016 - Current
Processed payroll bi-weekly for salaried and hourly employees following labor law standards and compliance
Managed and processed rent billing for the whole community
Human Resources generalist skills involving the organization of benefits, hiring process and other HR related
duties
Managed complaint process of residents and team members
Preside over state regulations in compliance with TB screening, background checks and federal/state
fingerprinting
Conduct recruiting of all staff
Direct supervision of concierge team and indirect supervision of whole house team members
Facilitated QAPI and Safety Committee meetings.
NEW PERSPECTIVE SENIOR
LIVING
09.2015 - 12.2016
Process payroll bi-weekly for salaried and hourly employees following labor law standards and compliance
Managed 150+ monthly bills
Human Resources generalist skills involving the organization of benefits and hiring process
Managed complaint process of residents and team members
Preside over state regulations in compliance with TB screening, background checks and healthcare
fingerprinting
Assisted the Assisted Living Coordinator to ensure the individual care plans are enforced by caregivers per
Home Care guidelines
Direct supervision of concierge and housekeeping teams and indirect supervision of whole house team
members.
KEYSTONE SENIOR LIVING, LIFE ENRICHMENT ASSISTANT
04.2015 - 09.2015
Assisted with the creation and execution for the activity calendar and the personal schedules for the residents of
the memory care community
Communicated and interacted with residents, families and team members in a kind, respectful and effective
way
Set up agenda following Home Care guidelines for daily living activities
Transported residents to and from scheduled outings and events in a 12 passenger bus.
Education
GENERAL EDUCATION DIPOLMA -
EAGAH HIGH SCHOOL
Skills
Office Management
Database Administration
Policy and Procedure Modification
Human Resources
Payroll and Budgeting
Team Leadership
Strategic Planning
Operations Management
Certification
Licensed Assisted Living Director- through MN Board of Executives for Long Term Services and Supports expires 10/31/24
Drug & Alcohol Recognition Certificate Training - [2016] Presented by: Advanced Drug Testing - Dr. Robert A. Howard, PH.D
Timeline
BUSINESS OFFICE MANAGER
THE PINES ASSISTED LIVING
12.2016 - Current
NEW PERSPECTIVE SENIOR
LIVING
09.2015 - 12.2016
KEYSTONE SENIOR LIVING, LIFE ENRICHMENT ASSISTANT
04.2015 - 09.2015
GENERAL EDUCATION DIPOLMA -
EAGAH HIGH SCHOOL
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