Marcia Boyd
Spring,United States
Summary
Highly organized and detail-oriented administrative professional excels in office management and special projects. Resourceful and adaptive team leader with expertise in project management, financial tracking, customer relationship management and marketing. Results-oriented strategic planner with extensive knowledge of industry practices.
Overview
20
20
years of professional experience
Work History
Supervisory Staff Administrator
Department of Defense
Middletown, United States
02.2019 - 11.2023
- Principle advisor to the Commander of a Combat Sustainment Support Battalion with over 600 assigned Army Reserve Soldiers
- Advise Senior Leadership on policy with a focus on Human Resources, Logistical Support, and Operational Support that impact subordinate units and headquarters
- Supervise and train over 30 full-time staff; ensures distributed workloads; supervises daily work activities of full-time staff readiness deficiencies, human resources, physical security, operations, logistics, and maintenance and strength management
- Routinely advised and briefed senior leadership on organizational readiness, long-range plans, goals, objectives, and milestones.
Operations NCO/Human Resource
US Army
Fort Belvoir, United States
12.2020 - 11.2022
- Responsible for the administrative and operational support of approximately 240 Soldiers and subordinate units in 12 geographically dispersed locations worldwide
- Ensure personnel and training readiness of reservists in support of Defense Logistics Agency (DLA) deployment missions
- Manage a large workload under time pressure while maintaining self-control
- Responsible for formulation, coordination, and execution of the overall operations with the DLA Army Reserve Element (ARE) HQ an O-6 Level Command and synchronization of efforts with J9 Joint Reserve Force (JRF) a 2 Star Level Command.
Petroleum Lab Specialist/Material Storage Handling Specialist
US Army Reserves
Middletown, United States
11.2008 - 11.2022
- Perform inventories on sensitive items and distributing supplies to soldiers
- Manage a variety of programs such as supply management
- Assign, distribute and review work of others and ensure compliance with regulations and internal controls
- Advise the commander in all petroleum decisions
- Serve as the Petroleum Laboratory Officer, train Soldiers in the 92L MOS (Petroleum Laboratory Specialist)
- Work with internal and external organizations to resolve customer issues and develop solutions
- Determine requirements for bulk fuel and packaged petroleum products, storages pace and fuel/water systems.
Unit Administrator
Department of the Army
Middletown, United States
09.2012 - 12.2019
- Represent the Company Commander on day-to-day basis and ensure fluent operations of a 230 personnel US Army Quartermaster Company
- Establish goals and objectives for all full-time staff to support and maintain the mission of the organization
- Ensure the technical maintenance and accountability of over $23 million dollars' worth of vehicles, parts and equipment
- Serve as the unit's Physical Security Officer, Facility Manager and oversees that all Physical Security measures are being implemented
- Monitor facility operations and coordinate the operation of units.
Satellite Office Assistant
Hospital of St Raphael
New Haven, United States
11.2003 - 08.2017
- Perform clerical or administrative tasks such as preparing correspondence, filing and data entry
- Maintains and orders forms and office supplies
- Review incoming directives, policies and instructions
- Answer high volume of incoming calls
- Identifies reason for calls, resolves issues, takes messages, and/or direct calls to appropriate individuals as necessary
- Receive and distributes incoming mail and clinical reports to proper staff
- Maintain and manage medical records
- Greet patients and determine reason for visit, assessing urgent situations requiring immediate medical attention
- Obtain and document authorization and precertification for treatment
- Prepare and file charts
- Give appropriate paperwork, ensures required information and signature are obtained and registered in applicable computer program
- Collect co-pays and accepts payments for services when appropriate
- Prepare and file charts.
Education
Some College (No Degree) - Human Resources Management
University of Maryland Global Campus
Adelphi, MDSkills
- Employee Supervision
- Presentation Creation
- New Hire Onboarding
- Schedule Coordination
- Office Management
- Timesheet Processing
- Office Administration
- Supplies Ordering
- Travel Coordination
- Financial Oversight
- Customer Service
- Policy writing
- Staff Management
- Project Coordination
- Executive Support
- MS Office
- Budget Management
- Project Management
- Team Building and Leadership
- Operations Management
- Scheduling
Timeline
Operations NCO/Human Resource
US Army
12.2020 - 11.2022
Supervisory Staff Administrator
Department of Defense
02.2019 - 11.2023
Unit Administrator
Department of the Army
09.2012 - 12.2019
Petroleum Lab Specialist/Material Storage Handling Specialist
US Army Reserves
11.2008 - 11.2022
Satellite Office Assistant
Hospital of St Raphael
11.2003 - 08.2017
Some College (No Degree) - Human Resources Management
University of Maryland Global Campus