Marcia Fields
Basking Ridge,USA
Summary
Dynamic Senior Sales Operation Analyst with a proven track record at Sakar International, excelling in order management and customer satisfaction. Expert in data analytics and logistics, driving a 25% increase in business through optimized inventory management. Adept at fostering strong client relationships while leveraging advanced tools like Microsoft Dynamics 365 and Logility.
Overview
18
18
years of professional experience
Work History
SENIOR SALES OPERATION/CPFR ANALYST
Sakar International
Edison, New Jersey
01.2024 - 01.2025
- Managed end-to-end customer order operations, ensuring accurate processing, timely delivery, and proactive communication across major retail accounts including TJ Maxx, CVS, and Staples.
- Led a team to resolve inquiries, streamline fulfillment, and enhance customer satisfaction through data-driven reporting and cross-functional collaboration.
- Oversee day-to-day operation and departmental reporting focusing on incoming orders.
- Reviewed and update customer purchase order with accuracy and efficiency as per request by sales team or customer.
- Managed the order management team to enter, edit, and expedite purchase orders.
- Worked with 3PL fulfillment team to ensure efficient operations.
- Ensured timely resolution of issues, verify that all concerns are properly addressed and not overlook.
- Conducted reporting and analysis on open and aged orders.
- Collaborated with the allocation team on any inventory issues or delivery date.
- Worked with freight forwards on delivery of merchandise in a timely manner.
- Monitored container diversions and ensure smooth redirection to domestic facilities and retailers.
- Placed buys to meet customer projections.
- Analyzed monthly report for off price customers.
- Worked on special project/product development.
- Managed the customer database to upload all relevant information to improve the process in our order system.
- Coordinated with customers to create pre-pack and inner packs orders.
- Collaborated with the supply chain and logistics teams to ensure timely and efficient order fulfillment while proactively identifying and mitigating potential bottlenecks and improving processes.
- Informed VP of Sales on any delayed styles recommend any solutions.
- Processed customer tickets are orders have been placed on time with the ticket supplier.
- Worked with the Production/development team to ensure all special buys are placed and on track for delivery.
- Responded to customer inquiries.
- Set up styles in Microsoft D365.
- Worked with the VP on special projects.
- Worked with customers like TJ Maxx, Marshall, Home goods, Staples, Ross, Dave and buster, CVS and 1Walgreen etc.
- Generated weekly reports for customers regarding On Hand, In transit and In Production with current ETA dates.
- Ad hoc reporting for the VP sales as requested.
- Managed order team, ensuring accuracy and efficiency in processing customer orders.
- Collaborated with VP to enhance customer engagement strategies, fostering strong client relationships.
Regional Demand Planner, Northeast
BERLIN PACKAGING
Secaucus, NJ
01.2023 - 01.2024
- Oversaw supply chain, operations, and sales on major forecast changes, forecast accuracy, and bias for Northeast region.
- Utilized analytical, marketing and sales data to estimate future product demand with the goal of maximizing cash flow, sales, and inventory levels for the Northeast region.
- Engaged in monthly sales / customer forecast collaboration.
- Drove monthly discussion with supply chain, operations, and sales to align objectives.
- Participated in S&OP process.
- Monitored performance to plan vs forecast.
- Leveraged Logility program, reviewing and updating forecast models.
- Collaborated with sales and product teams, gathering market insight.
- Conducted data analysis leveraging historical sales data, market trends, and seasonal patterns to generate and analyze key performance indicators (KPI), evaluating demand accuracy, demand forecast variance and inventory turnover.
- Fostered strong relationships with suppliers and external partners, ensuring consistent and reliable product delivery.
Planner, Baby Boom and Baby Brezza
THE BETESH GROUP
Newark, NJ
01.2022 - 01.2023
- Managed $1B+ business for big box stores including Walmart, Target and Amazon.
- Oversaw planning functions for major retailers and ecommerce.
- Supervised order processes.
- Ran daily sales report for management and weekly sales report TY / LY for specialty accounts.
- Published monthly sales and margin for Baby Brezza website.
- Optimized inventory management, leading to zero stock out and increasing business 25%.
- Controlled inventory management process and analyzed booking by account.
- Developed and implemented business plans by account meeting net sales and inventory targets.
- Created and updated assortment ladders plan and provided sku target using historical data and current trends, leading to purchasing adequate inventory and increasing sales.
- Monitored inventory and sell off strategy for non-carry forward license replenishment, reducing inventory on obsolete and non-go forward items.
Merchandise Planner, Men’s and Women Apparel
JIMMY JAZZ
Secaucus, NJ
01.2017 - 01.2023
- Developed merchandise strategies to reach financial goals by analyzing historical data and forecast for future trends.
- Monitored stock levels to ensure optimal inventory levels.
- Collaboration with buyers.
- Reported aged inventory for all departments weekly.
- Provided weekly, monthly, quarterly report Sales and GM for Ecommerce.
- Created and managed key ladder plans for in season including managing receipt flow.
- Monitored OTB and recommended strategies to stay on plan.
- Recapped business performance, reviewing variance to plan and assess any deviation to current trend.
- Forecasted sales and inventory position on weekly / monthly / seasonal basis to make sure we were in the right inventory position.
- Reviewed and recommended items for markdown (slow turning and or aged product), meeting profit margins.
- Assessed future plans based on historical performance and knowledge of future business conditions, assisting financial planning.
- Monitored basic selling trends and partnered with merchants, determining reorder quantities.
- Created pre-season sales, margin and inventory plans by department, class, and subclass to make sure each department was profitable.
Allocation Analyst, Men’s Accessories, Women’s Accessories and Luggage
G-III APPAREL GROUP
New York, NY
01.2007 - 01.2017
- Functioned as merchandise allocator and analyst for 3 departments.
- Provided key data analytics of performance within product categories.
- Developed and implemented growth strategies, including determining volume groups, sales forecasting, and historical sales analysis.
- Conducted and created quarterly size and pack analysis to support buy.
- Recommend buys based on thorough analysis of business prior to each season, increasing sales, profitability, and sell thru % by class and department and meeting or exceeding sales, gross margin and inventory turns.
- Analyzed past and current sales trends, identifying risk, opportunities, and financial objectives.
- Developed size configuration based on past sales for each classification, determining appropriate size orders.
- Managed inventory level by stores.
- Allocated merchandise to stores based on plans and assortment.
- Monitor core item sales performance and inventory level by climate/Region/District by stores.
- Established and reviewed basic stock levels.
- Communicated weekly with high performing stores regarding callouts on inventory.
- Created store ranking and communicated allocation strategies with allocators to maximizing sales.
- Analyzed and recapped stores sales performances on transitional merchandise.
- Selected stores buy for new testing items.
- Identified additional receipts requirements, recommending re-orders quantities by style and color.
Allocation Analyst, Baby Boy
THE CHILDREN’S PLACE
Secaucus, NJ
Education
Apics Supply Chain - in progress
09.2025
Certificate - Supply Chain Management
Rutgers
01.2024
Certificate - Programming
Chubb Institute
Jersey City, NJSkills
- Logistics
- Warehouse Management
- Planning & Forecasting
- Allocation & Replenishment
- Sales Support Experience
- Buying & Procurement
- Inventory Management
- Order Management
- CPFR
- Customer Satisfaction
- Data Analytics
- Blue Cherry
- Chain Drive
- JDA
- 7th Online
- Logility
- Power BI
- PeopleSoft
- Supply Chain
- Salesforce
- Microsoft Office Suite
- Microsoft Dynamics 365
- Zendesk
Additional Professional Experience
THE CHILDREN’S PLACE, Secaucus, NJ, Allocation Analyst, Baby Boy
Timeline
SENIOR SALES OPERATION/CPFR ANALYST
Sakar International
01.2024 - 01.2025
Regional Demand Planner, Northeast
BERLIN PACKAGING
01.2023 - 01.2024
Planner, Baby Boom and Baby Brezza
THE BETESH GROUP
01.2022 - 01.2023
Merchandise Planner, Men’s and Women Apparel
JIMMY JAZZ
01.2017 - 01.2023
Allocation Analyst, Men’s Accessories, Women’s Accessories and Luggage
G-III APPAREL GROUP
01.2007 - 01.2017
Allocation Analyst, Baby Boy
THE CHILDREN’S PLACE
Apics Supply Chain - in progress
Certificate - Supply Chain Management
Rutgers
Certificate - Programming
Chubb Institute
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