Summary
Overview
Work History
Education
Skills
Timeline
Generic

Marcia Gatson

Pittsburg,CA

Summary

Dedicated professional with solid background in high-volume office environments focused on delivering exceptional clerical and operational support for professionals. Upbeat individual with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in managing office supplies, paperwork and project needs.

Overview

38
38
years of professional experience

Work History

Administrative Assistant

Sutter Health
Berkeley, CA
09.1984 - 10.2022
  • Kept office equipment functional and supplies well-stocked to promote efficient operations.
  • Maintained office supplies inventory by checking stock to determine inventory level.
  • Updated system to organize office documentation, maximizing efficiency and increasing productivity.
  • Developed and maintained filing systems for confidential documents and records.
  • Ensured efficient operation of office equipment such as printers, copiers and fax machines.
  • Entered data into spreadsheets using Microsoft Excel or other similar programs.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Updated and maintained databases with current information.
  • Handled incoming calls and directed callers to appropriate department or employee.
  • Managed office supplies inventory and placed orders when necessary.
  • Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
  • Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
  • Managed database systems containing customer contact information.
  • Provided administrative support to the executive team, including scheduling meetings and managing calendars.
  • Developed and implemented filing systems, both digital and physical, improving document organization and retrieval efficiency.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Managed inventory and supplies to ensure materials were available when needed.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Worked with cross-functional teams to achieve goals.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Worked effectively in team environments to make the workplace more productive.
  • Compiled data from various sources into organized reports for review by management team.
  • Handled incoming and outgoing correspondence, including email, mail, and package deliveries, ensuring timely distribution.
  • Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
  • Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
  • Managed incoming calls while providing information or transferring callers to appropriate personnel.

Education

High School Diploma -

John Muir High
Pasadena, CA

Some College (No Degree) -

Merritt College
Oakland, CA

Skills

  • Effective Verbal Communication
  • Organizational Scheduling
  • Administrative operations
  • Computer skills
  • Ability to multitask
  • Teamwork and collaboration

Timeline

Administrative Assistant

Sutter Health
09.1984 - 10.2022

High School Diploma -

John Muir High

Some College (No Degree) -

Merritt College

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Marcia Gatson