Marcia Gordon
Ocala
Summary
Dedicated professional with extensive experience in childcare and housekeeping, ensuring safety and cleanliness for families and guests. Proven ability to administer first aid and maintain high sanitation standards. Recognized for strong problem-solving skills and a compassionate approach, enhancing overall satisfaction in home and hospitality environments.
Overview
14
14
years of professional experience
Work History
Babysitter
Self-employeed
10.2019 - 08.2024
- Communicated positively with children and guardians.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Provided compassionate care during emergencies or illness, administering first aid when necessary and communicating promptly with parents regarding any concerns or incidents.
- Administered medications by following strict instructions from parents.
- Ensured cleanliness and hygiene by organizing children's living and play areas.
- Provided first aid and care during emergencies, ensuring child safety at all times.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Prepared healthy, age-appropriate snacks and meals.
Housekeeper
Self Employeed
07.2010 - 05.2017
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
- Increased room availability by managing time wisely and completing tasks within designated deadlines.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Demonstrated flexibility in adjusting work schedule according to fluctuating occupancy rates.
- Supported event setups and tear-downs, ensuring spaces were returned to their original state in timely manner.
- Completed special housekeeping actions such as turning mattresses on set schedule.
- Ran special errands, including retrieving dry cleaning and making requested purchases.
Education
HHA Certificate - Health Care Administration
Life-line Institute
Ocala, FL03-2025
Skills
- Home Health Aide
- HIPAA Confidentiality training
- Basic life support (CPR and AED) training
- Assisting the patient with self medication training
- HIV 101 and infection control training
- Cultural competency training
- Alzeimer's disease training
- Learning about signs for negligence,abuse,exploitation training
- Patience and empathy
- Problem-solving
- Time management
- Strong work ethic
- Reliability
- Following directions
- Critical thinking
- Attention to detail
- Childcare
- Active listening
- Housekeeping
Timeline
Babysitter
Self-employeed
10.2019 - 08.2024
Housekeeper
Self Employeed
07.2010 - 05.2017
HHA Certificate - Health Care Administration
Life-line Institute
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