Marcia Graves

Entered figures using 10-key calculator to compute data quickly

Input financial data and produced reports using state installed software

Assisted in the preparation of annual financial statements by compiling necessary data accurately and efficiently for upper management review

Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts

Responded to customer requests for products, services, and company information

Enhanced customer satisfaction by promptly addressing concerns and providing accurate information

Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment

Reduced errors in data entry by carefully inputting information into computer systems with attention to detail

Improved customer satisfaction by promptly answering inquiries and providing accurate information

Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience

Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records

Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates

Established trust with clients by maintaining confidentiality and protecting sensitive financial information