Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Barista

Marcia Hayes

lexington ,kentucky

Summary

Dynamic and results-oriented professional with a proven track record at Sodexo Campus Services, excelling in multitasking and customer service. Demonstrated ability to maintain high sanitation standards and support team efficiency. Known for a strong work ethic and exceptional communication skills, ensuring customer satisfaction and safety compliance.

Diligent [Desired Position] with comprehensive background in food service operations, delivering consistent quality in customer satisfaction. Proven track record of maintaining high standards in food preparation and safety. Demonstrated ability in teamwork and adaptability to dynamic kitchen environments.

Professional with hands-on experience in food service, prepared to contribute effectively. Strong focus on team collaboration and achieving results, adaptable to changing needs. Skilled in food preparation, customer service, and maintaining clean, safe work environment. Reliable and dependable, with commitment to high standards and delivering quality service.

Dependable Food Service Worker with solid background in foodservice and related positions. Works effectively within teams on timely, high-quality food preparation to drive patron satisfaction.

Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Overview

47
47
years of professional experience
1
1
Certification

Work History

Food Service Worker, ,supervisor Barista,

Sodexo Campus Services
06.1978 - 12.2024
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Maintained safety standards by properly handling food and adhering to sanitation guidelines.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.

Education

High School Diploma -

Georgetown Public School
Georgetown, KY
04-1978

Skills

  • Quick learner
  • Positive attitude
  • Multitasking
  • Customer service
  • Strong work ethic
  • Cleaning and sanitation
  • Problem-solving
  • Strong communication skills
  • Attention to detail

Accomplishments

  • Served individually made coffee drinks to over [Number] customers daily.
  • Finalist, [Year] Barista Championship.
  • Promoted to [Job Title] after [Number] months.
  • Redesigned coffee menu for improved readability.
  • Memorized ingredients and recipes for [Number] specialty drinks.
  • Resolved product issue through consumer testing.

Certification

  • Barista Level 1 and Level 2 Certifications – Specialty Coffee Association.
  • Certified Food Safety Manager (CFSM) - State or Local Health Departments.

Languages

English
Full Professional

Timeline

Food Service Worker, ,supervisor Barista,

Sodexo Campus Services
06.1978 - 12.2024

High School Diploma -

Georgetown Public School
Marcia Hayes