Marcia D. Howlett
Lincolnshire,IL
Summary
Results-driven professional with extensive experience in program management and coordination, delivering high-impact projects and fostering strong team collaborations. Adaptable and reliable, excelling in dynamic environments and consistently achieving targeted outcomes. Results-driven professional with extensive experience in program management and coordination. Known for delivering high-impact projects and fostering strong team collaborations. Adaptable and reliable, excelling in dynamic environments and consistently achieving targeted outcomes.
Overview
23
23
years of professional experience
Work History
Program Coordinator/Office Manager
Northwestern Medicine
01.2022 - 09.2024
- Prepared and processed requisitions and Purchase Orders for the procurement of goods, services, and supplies
- Reviewed and processed invoices for payment
- Managed inventory for examination rooms of all medical supplies
- Resolved vendor issues related to stocking, sourcing, and pricing
- Worked closely with facility management regarding the cleanliness of the exam rooms, training floor and the departmental office as a whole
- Ordered office supplies and other items that were requested by staff as needed
- Prepared special shipments pertaining to various needs by departmental team members
- Prepared and submitted expense reports
- Scheduled regular and reoccurring monthly staff meetings
- Responsible for and the designated point person for everything pertaining to the department's needs
- Facilitated regular meetings with team members to discuss progress updates, address challenges, and brainstorm solutions for ongoing success.
- Maintained detailed records of program activities and participant data, ensuring compliance with internal policies and external regulations.
- Managed approximately 30 incoming calls, emails and faxes per day.
Clinical Sourcing Manager
Novartis Gene Therapies
08.2019 - 07.2021
- Facilitated effective communication and teamwork with Clinical Coordinators, ensuring timely provision of supplies and materials for clinical study completion
- Coordinated with suppliers and distributors for the procurement of clinical supplies, and organized international and domestic shipment schedules in collaboration with the warehouse team
- Create the export documentation in accordance with US Customs and Corporate Customs & Trade Compliance
- Responsible for following required regulations and proper AES filings on applicable shipments for different mode of transportation: Air, Truck, Ocean
- Responsible for Export Record Keeping complying with US governmental organizations policies
- Manage shipment activity assignments by countries; complexity; routes; freight forwarder capacity and customer expectations
- Managed approximately 30 incoming calls, emails and faxes per day.
Project Coordinator - Contractor
Allstate Insurance
07.2018 - 08.2019
- Conducted vendor evaluations and analyzed supplier data, delivering comprehensive reports to key stakeholders
- Facilitated performance assessment reviews, ensuring consistent supplier management messaging across presentations
- Assisted with the onboarding process and supported ongoing performance and relationship assessments for supplier segmentation
- Kept projects on schedule by managing deadlines and adjusting workflows.
Buyer, Procurement Analyst
Walgreens Corporation
07.2016 - 12.2018
- Managed end-to-end procurement within an Oracle ERP system, ensuring alignment with supporting functions and adherence to policies
- Delivered monthly training on eProcurement system and P2P processes to 80-100 managers and staff across national distribution centers
- Analyzed procurement data for financial and spend analysis, enabling strategic planning for business units; implemented process improvements to enhance workflow quality
- Built long-term supplier relationships with vendors to establish quality and competitive pricing.
- Collaborated with internal departments to better understand needs and determine purchasing requirements.
Master Data Coordinator Contractor
Axelon Services - Kraft Heinz Company
08.2015 - 02.2016
- Assisted with the transition of requisitioner roles, ensuring seamless substitution of former employees in organizational systems
- Resolved SAP/SRM system-related issues, maintaining operational efficiency and data integrity
- Executed special projects as required, contributing to the adaptability and support of organizational objectives
- Maximized efficiency within teams by establishing clear procedures for task delegation and progress tracking related to data initiatives.
Junior Purchasing Associate Contractor
Manpower for AbbVie, Inc.
09.2014 - 08.2015
- Evaluated and processed indirect requisitions for laboratory supplies utilizing SAP/SRM, ensuring consistent stock availability for critical research activities
- Ensured high levels of data integrity in maintaining vendor records, contributing to efficient procurement operations and vendor relationships
- Supported 8 Purchasing Agents with daily tasks, including vendor and requester communications, and managed the review and approval of Purchase Order requisitions to facilitate timely research endeavors
- Complied with industry regulations and internal procurement policies consistently throughout the purchasing process.
Capital Procurement Operations Specialist
Capgemini
01.2011 - 10.2012
- Managed daily operations and established Service Level Agreements (SLAs) to enhance support for manufacturing engineers and staff, ensuring alignment with organizational policies and procedures
- Led process improvement initiatives by conducting root cause analysis and implementing strategic changes, resulting in more efficient operations and reduced client risk
- Revised and updated Standard Operating Procedures (SOPs) to maintain process accuracy and integrated customer feedback to develop effective support programs
- Oversaw day-to-day operations, delegating tasks appropriately to ensure smooth workflow and timely completion of projects.
- Successfully managed multiple projects simultaneously while adhering to deadlines and budget constraints.
- Provided training for new hires, fostering a supportive learning environment conducive to success in their roles.
Buyer Capital Equipment - Contractor
Kraft Foods
08.2009 - 12.2010
- Facilitated the procurement of capital manufacturing equipment and services, ensuring alignment with corporate policies and compliance for over 350 manufacturing engineers
- Analyzed and managed vendor contracts, verifying negotiated payment terms and discounts, and oversaw requisitions exceeding $100K in value
- Guided Project Managers and Coordinators on crafting requisitions that conformed to company standards, and played a key role in the integration of new suppliers into the procurement team
- Built long-term supplier relationships with vendors to establish quality and competitive pricing.
Senior Sales Coordinator
Kraft Foods, Incorporated
07.2001 - 11.2008
- Coordinated logistics for senior sales teams, including meeting scheduling, travel arrangements, and expense report processing
- Implemented an inventory management tracking system for products distributed to online vendors, enhancing efficiency and accuracy
- Maintained robust supplier relationships through diligent execution and effective communication, ensuring adherence to strict deadlines
- Implemented training programs for both new hires and existing employees to enhance skill sets necessary for success.
- Managed approximately 30 incoming calls, emails and faxes per day.
Education
Master of Science - Communications
Northwestern University
Evanston, IL08.2017
Bachelor of Science - Management
University of Phoenix
Phoenix, AZ07.2014
Skills
- Sourcing Strategy Development
- Supplier Relationship Management
- Professional Development Training
- Operational Leadership
- Effective Project Execution
- Proficient in Procurement Systems
- Cross-Functional Collaborator
- Effective Strategy Implementation
- Team Development
- Efficient Issue Resolution
- Effective Team Contributor
Affiliations
- Volunteer, Evanston Junior Wildkits, 11/01/09, Present
- Member, Black Alumni Association, Northwestern University, 11/01/17, Present
- Member, MSC Alumni Association, Northwestern University, 11/01/17, Present
Awards Recognitions
- Spotlight Award, Walgreens Corporation, 10/23/17
- Collaborative Award, Novartis Gene Therapies, 04/13/21
Religious Experience
Ordained Deacon, Trinity United Church of Christ, 12/28/08, Present
Timeline
Program Coordinator/Office Manager
Northwestern Medicine
01.2022 - 09.2024
Clinical Sourcing Manager
Novartis Gene Therapies
08.2019 - 07.2021
Project Coordinator - Contractor
Allstate Insurance
07.2018 - 08.2019
Buyer, Procurement Analyst
Walgreens Corporation
07.2016 - 12.2018
Master Data Coordinator Contractor
Axelon Services - Kraft Heinz Company
08.2015 - 02.2016
Junior Purchasing Associate Contractor
Manpower for AbbVie, Inc.
09.2014 - 08.2015
Capital Procurement Operations Specialist
Capgemini
01.2011 - 10.2012
Buyer Capital Equipment - Contractor
Kraft Foods
08.2009 - 12.2010
Senior Sales Coordinator
Kraft Foods, Incorporated
07.2001 - 11.2008
Bachelor of Science - Management
University of Phoenix
Master of Science - Communications
Northwestern University
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