Summary
Overview
Work History
Education
Skills
Timeline
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MARCIA JOSEPH

Fort Mill,SC

Summary

Efficient, self-motivated professional with strong record in managing all customer service and administrative functions to consistently meet challenging deadlines in fast-paced settings.
Reputation for integrity along with passion for meeting and exceeding expectations, delivering exceptional results.
Proficient communicator, interacting with all organizational levels; demonstrated leadership talents; solid focus on customer service; creative problem solver.

Overview

17
17
years of professional experience

Work History

Administrative Assistant

SIMPSON GUMPERTZ & HEGER
11.2018 - Current
  • Proofread and copyedit with high degree of accuracy while producing and promoting highest quality and consistency of all professional and client-facing documents including letters, field reports, proposals, specifications, marketing material, presentations, and journal articles.
  • Assist with credentialing of all eligible professional engineers by tracking license status, contacting licensing boards, completing/reviewing licensing applications, and obtaining educational information.
  • Execute various administrative tasks including travel arrangements (Domestic & International), scheduling, submission of expense reports, and other correspondence.
  • Assist Human Resources and Talent Management HR Liaison in ensuring that new-hire process is managed proactively, including scheduling interviews, arranging travel, as well as orienting and onboarding new employees.
  • Refer to company style guide regulations, dictionaries, and other typical office reference materials to ensure proper format, grammatical accuracy, and correct spelling.
  • Make arrangements for procuring, servicing, and repair of all office equipment and supplies, ensuring that supplies are constantly available.
  • Point person for maintenance, mailing, shipping, supplies, equipment, bills, and errands.
  • Manage office facilities and associated items including equipment, mail, and vendors.
  • Monitors and orders supplies for office including management of kitchen consumables and overall office consumables.
  • Point of contact for office logistics, conference room requests, and all office/client events (employee and/or client).
  • Monitors and processes expenses for entire office for purchases made on company credit cards.
  • Process expenses for all Principals and other individuals in upper management.
  • Point of contact travel arranger for 60+ engineers including flights (domestic and international), car rentals, hotels, as well as point-to-point contact for Principals.
  • Actively decide which tasks to prioritize, prepared answers, and/or replied quickly and accurately.
  • Assisted leaders and other employees by arranging, preparing, and showing up for meetings as needed.
  • Acted as corporate liaison between both field and corporate staff as well as external partners, clients, vendors, and associates.

Executive Assistant

WIS INTERNATIONAL
05.2016 - 11.2018
  • Prepared macro-based reports as well as presentations maintained files, records, and correspondence for all meetings.
  • Oversaw leader's workflow, which included mail, calendar, phone calls, and correspondence.
  • Arranged domestic and international travel, accommodations, itineraries, and all correspondence related to travel arrangements for CFO, COO, DVP's, RM, and field staff.
  • Prepared documents, expense reports, miscellaneous reports, and presentations for executives and board members using advanced software proficiencies.
  • Demonstrated ability to research, compile, and analyze large quantities of complex data to prepare reports supporting project, financial, and operational decision-making.
  • Coordinate meetings/events, conferences, conference calls as well as associated travel arrangements with high attention to detail and follow-up.
  • Oversaw departmental project coordination, including following up on unfinished business, managing team activities, and making sure deadlines were fulfilled.
  • Used great deal of discretion and independent judgment when evaluating complex information requests and identifying intricate trends.
  • Kept organizational charts and distribution lists up to date.
  • Organized events and activities that assisted department.
  • Oversaw departmental relocations and acted as point of contact for IT updates and services.
  • Compiled and evaluated data to aid in decision-making.
  • Under general instruction, prepared special or one-time reports, summaries, or responses to inquiries, gathered pertinent data from range of sources, including reports, documents, correspondence, other offices, etc.
  • Assisted with departmental budget operations, such as entering budget entries, executing reports, and/or performing basic budget analysis.
  • Set up and troubleshoot meetings using Skype, Zoom, Google Hangouts, Webex, and Microsoft Teams.

Executive Assistant

MARSH & MCLENNAN COMPANIES
01.2010 - 05.2016
  • Executed various administrative tasks, including travel arrangements (Domestic & International), meeting minutes, ad-hoc projects, calendar management, day-to-day operations, phone coverage, scheduling, completion and submission of expense reports, and other correspondence for two top-ranking Executive Vice Presidents.
  • Compiled and analyzed sales and marketing reports.
  • Orchestrated communications, monitored requests, and isolated items that required immediate attention.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Created and developed visual presentations for executive leadership team.
  • On daily/weekly basis, coordinated efforts to ensure that projects are delivered on time or ahead of time, and that timelines were followed.
  • Maintained professional appearance and nurtured productive and comfortable office environment as first point of contact for new and existing clients.

Executive Assistant

THIRAU
05.2007 - 01.2010
  • Improved office efficiency by implementing new filing systems and document management processes.
  • Supported executives in decision-making processes by conducting research and presenting findings in clear formats.
  • Enhanced productivity by organizing travel arrangements and coordinating accommodations for executives.
  • Proactively identified areas requiring attention or improvement aligning priorities effectively in line with executive preferences.
  • Provided comprehensive administrative support to Director of Project Management & Director of Operations,
    including project / budget tracking and complex report preparation.
  • Liaised between management and staff, facilitating information flow; create and maintain accurate records and
    equipment inventory; manage change order log.
  • Entered time data, accounts payable, and purchase orders; manage new hire documentation.
  • Organized time, resources and priorities to meet all deadlines.
  • Conducted financial analysis, maintain databases, and coordinate staff training; enforce policies and procedures.
  • Partnered with relevant stakeholders to resolve billing issues; manage purchase orders.
  • Oversaw special projects as assigned; manage additional administrative functions including schedules /
    calendars, travel and accommodations, correspondence, and expense reporting.

Education

Bachelor of Science in Experimental Research Psychology -

UNIVERSITY OF SOUTH CAROLINA
Columbia, SC

Skills

  • Creative Problem Solver
  • Data Entry
  • Database Management
  • Freshdesk
  • Google Hangouts
  • Google Suite
  • Microsoft Teams
  • MS Office Suite
  • SalesForce
  • Skype
  • Webex
  • ZenDesk
  • Analysis & Problem Solving
  • Supply Management
  • Discretion in judgment
  • Anticipates needs
  • Editing and proofreading
  • Concur
  • Workday

Timeline

Administrative Assistant

SIMPSON GUMPERTZ & HEGER
11.2018 - Current

Executive Assistant

WIS INTERNATIONAL
05.2016 - 11.2018

Executive Assistant

MARSH & MCLENNAN COMPANIES
01.2010 - 05.2016

Executive Assistant

THIRAU
05.2007 - 01.2010

Bachelor of Science in Experimental Research Psychology -

UNIVERSITY OF SOUTH CAROLINA

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MARCIA JOSEPH