Summary
Overview
Work History
Education
Skills
Timeline
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Marcia Kovatch

Wenona,IL

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

33
33
years of professional experience

Work History

Pharmacy Technician

Green Tree Pharmacy
Minonk
05.2021 - 11.2023
  • Dispensed medications accurately to customers following prescriptions and safety guidelines.
  • Assisted pharmacists in managing inventory and restocking pharmaceutical supplies.
  • Maintained cleanliness and organization of the pharmacy workspace and equipment.
  • Monitored expiration dates of medications and ensured proper disposal of outdated products.
  • Teamed with peers, technicians and pharmacists to prioritize and complete orders.
  • Checked expiration dates on medications to ensure that only unexpired products were dispensed.
  • Restocked shelves with new supplies of medications as needed.
  • Interpreted and processed medication orders under supervision of pharmacist.
  • Assisted pharmacists in filling prescriptions accurately and efficiently.

Distribution Center Associate

PetSmart Distribution Inc
Ottawa, IL
08.2005 - 04.2021
  • Receiving Clerk (back up)
  • Operated forklifts and pallet jacks to move products within the warehouse.
  • Collaborated with team members to maintain a clean and safe work environment.
  • Assisted in training new associates on warehouse procedures and best practices.
  • Communicated effectively with supervisors regarding inventory discrepancies or issues.
  • Reported any defective products or damaged items to supervisors.
  • Provided assistance in training new employees on job duties associated with order fulfillment processes.
  • Assisted with loading and unloading containers as needed.
  • Ensured that all safety regulations were followed while operating machinery in the warehouse.
  • Broke down heavy pallet loads of cases, boxes and bags.
  • Made frequent adjustments to work plans to accommodate changing priorities.
  • Stocked shelves, racks, and bins with new or transferred merchandise.
  • Demonstrated great teamwork skills with staff members involved in production and transport.

Administrative Assistant

Collection Professionals Inc
La Salle, IL
08.1990 - 08.2005
  • Managed daily office operations and maintained efficient filing systems.
  • Assisted in preparing correspondence and documentation for client communications.
  • Maintained office supplies inventory and placed orders as needed.
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Entered data into spreadsheets using Microsoft Excel or other similar programs.
  • Handled confidential documents in an organized fashion according to established protocol.
  • Composed letters, memos, reports, emails, and other written correspondence as required by management staff.
  • Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
  • Managed database systems containing customer contact information.
  • Ensured efficient operation of office equipment such as printers, copiers and fax machines.
  • Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
  • Directed customer inquiries to appropriate department personnel.
  • Handled incoming calls and directed callers to appropriate department or employee.
  • Prepared legal documents and bank deposits.

Education

Certificate - Clerical

Illinois Valley Community College
Oglesby, IL
08-1998

Certificate - Customer Service Training

American Collector's Association
Rockford, IL
02-1993

Skills

  • Medication dispensing
  • Inventory management
  • Prescription processing
  • Safety compliance
  • Pharmaceutical restocking
  • Customer service
  • Effective communication
  • Organizational skills
  • Data entry accuracy
  • Proper labeling procedures

Timeline

Pharmacy Technician

Green Tree Pharmacy
05.2021 - 11.2023

Distribution Center Associate

PetSmart Distribution Inc
08.2005 - 04.2021

Administrative Assistant

Collection Professionals Inc
08.1990 - 08.2005

Certificate - Clerical

Illinois Valley Community College

Certificate - Customer Service Training

American Collector's Association

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Marcia Kovatch