MARCIA A. LUTZ
Ridgefield,CT
Summary
Patient-oriented Nurse with over 40 years of diverse experience in direct patient care, staff supervision and department operations. Skilled at multitasking and prioritizing patient needs and daily assignments. Offering expertise with pediatric specialty.
Overview
29
29
years of professional experience
Work History
Assistant Director of Nursing
Montefiore Medical Center Moses Division
01.2019 - 09.2020
- Participated in management team meetings to discuss resident status, census changes, and resident complaints or concerns.
- Established and monitored infection control programs to provide safe, sanitary environment to prevent transmission of disease and infection.
- Performed rounds to observe care and interview staff, residents, and families.
- Prepared and reviewed infection control surveillance reports to identify trends and develop effective actions to control and prevent infections.
- Identified department issues to recommend corrective actions.
- Collaborated with staff, management, and external groups to coordinate patient care.
- Planned and assigned workload to [Number]-person nursing staff to direct patient care.
- Developed positive employee relations, incentives, and recognition programs to promote teamwork and mutual respect.
- Worked closely with administration to develop and implement best practices to improve patient outcomes.
- Facilitated continuing education and training programs to drive staff competency and professional development.
ADMINISTRATIVE NURSE MANAGER
CHILDRENS HOSPITAL AT MONTEFIORE
03.2002 - 12.2018
- Manager of 42 bed Infant Unit/Pediatrics Cardiology unit of 132 bed teaching children’s hospital and CHAM Float Pool - Ongoing.
- Responsible and accountable for planning, organizing and directing all daily operations to promote family centered care
- Responsible for unit staffing, payroll, hiring staff, monitoring quality and budget control
- Expertise and experience managing nursing and ancillary staff in a multi-union environment
- Clinical resource and leadership role model for nursing staff
- Work closely with Human Resources in recruitment of nursing staff for Pediatric and Pediatric Critical Care Intensive Care Unit
- Developed Leadership quality improvement projects for leader and staff rounding
- Leadership and development of key nursing staff to actively participate in management of both
- Infant Unit and Critical Care Unit - supporting clinical staff in education and clinical practice
- Provided leadership and preparation for multiple successful Joint Commission Surveys most recently 2018
- Implemented MS Excel self-scheduling system for Infant Unit staff that was shared and implemented throughout medical center by nurse managers
- Implemented Kronos payroll system on two 36 bed in patient units including staff training
- Developed and Implemented daily Interdisciplinary Team Rounds, resulting in 28% increase in discharges prior to 1:00 PM
- Demonstrated leadership in implementation of on-line learning systems, electronic occurrence reporting, on line paging system, bar coding and served as pilot unit for numerous technology projects including evaluation of proposed workstations on wheels
- Tracked discharges by time of day, reasons for delayed discharges, and implemented tracking to facilitate timely discharge
- Developed and implemented on-site certification for Pediatric nurses
- Co-chaired Documentation Committee in development of new pediatric admission data-base and assessment and documentation, developing documentation that would transition the pediatric nursing staff smoothly into Epic
- CHAM Nursing Management representative to CHAM Education Council participating in development of Pediatric Nursing Skills Fair
- Established CHAM Evidence-Based Practice Council working closely with CHAM Nursing Quality Improvement Coordinator
- Participated in development of CCHD screening in newborns mandated by NYS including development of staff learning modules and implementing education in both Infant Unit and PCCU among all nursing staff
- Facilitated and organized staff education for cardiac transplant program
- Developed policies and procedures for nursing management of post-cardiac electrophysiology patients and implemented remote telemetry monitoring
- Managed construction project of installation of new cardiac monitoring system including central monitoring
- Supervised and coordinated staff education in Pediatric Basic Dysrhythmia training and establishing ongoing competency
- Coordinated staff education on management and care of patients on milrinone
- Coordinated and implemented staff education on Pediatric Peritoneal Dialysis Cycler training when unit was designated at center for peritoneal dialysis
- Interim Nurse Manager of 26 bed Pediatric Critical Care Unit
Interim Nurse Manager
PEDIATRIC CRITICAL CARE UNIT
11.2013 - 11.2015
- Provided leadership in 26 Bed critical care unit establishing nursing participation in PCCU Patient Transport Program
- Implemented staff relaxation and alternative therapy sessions on a weekly basis
- Brought AACN Critical Care Certification Review Program to PCCU
- Opened 10 additional beds in PCCU including supervision and resolution all post-construction issues
- Recruited staff for WINter Surge Overtime Initiativee and successfully administered program.
- Supervised, directed, and motivated high-quality performance from nursing staff.
- Led staff meetings to keep team informed of departmental changes and provide opportunities for nurses to share ideas and concerns.
INTERIM NURSE MANAGER
ONCOLOGY UNIT
01.2003 - 01.2004
- Implemented bone marrow transplant program on Pediatric Hematology/Oncology UNIT
- Supervised, directed, and motivated high-quality performance from nursing staff.
ASSISTANT NURSE MANAGER
DANBURY HOSPITAL
08.1991 - 03.2002
- Supported manager in 18 bed acute care pediatric unit, including a 4 bed intermediate care unit
- Served as Performance Improvement Coordinator, developing unit-based performance improvement monitors to meet JCAOH compliance standards as well as hospital standards
- Designated as unit Charge Nurse: responsibilities included staff assignments, coordinating admissions, collaboration with medical director of unit and nurse manager, as well as being a resource for the staff nurses
- Core trainer for implementation of computer modules and automated dispensing system
- Designed and implemented unit based clinical and equipment competencies, Pediatric Admission Database, and Pediatric Physical Assessment Forms.
Office Nurse
Norwalk Pediatric Associates
Instructor of Nursing
Greenville Technical College
Staff Nurse
Shriner's Hospital For Disabled Children
Education
Master of Science - Nursing, Clinical Nurse Specialist in Family Health
Nursing, Mercy College
Dobbs Ferry, NYBachelor of Science - Nursing
University of Illinois Medical Center
Chicago, ILSkills
- Clinical Nursing
- Leadership
- Presentation Skills
- Effective Communicator
- Organizational Skills
- Problem Solving
- Financial Management
- Staff Management
- Education
Accomplishments
- Management Solutions for Neonatal, Obstetric, and Pediatric Nursing Leadership: Maintaining Professionalism Among Pediatric Nurses in a Union Environment, New Orleans, LA, 2007 (Contemporary Forums)
- Management Solutions for Neonatal, Obstetric, and Pediatric Nursing Leadership: You Want Me to Do What? Hourly Rounding to Increase Patient Satisfaction and Staff Satisfaction: The CHAM Story, New Orleans, LA, 2007 (Contemporary Forums)
- Montefiore Service Excellence Begins with Me: Exceptional People Extraordinary Care: PedsHem/Onc/MedSurg Unit: Achieving 99% Customer Satisfaction. Presented at Quarterly Leadership Meeting, Bronx, NY, 2006
- Immunization Documentation: The Journey from Good to Great. Presented to Business Information Systems. Montefiore Medical Center, Bronx, NY, 2005
- 2nd Annual Pediatric Pain Conference at Montefiore Medical Center: Presentation of Pediatric Nurses Knowledge and Attitudes Regarding Pain Management, Bronx, NY, 2005
- 17th Annual Pediatric Nursing Conference, Poster Presentation: Survey of Pain Knowledge and Attitudes AmongHealth Care Professionals at a Children’s Rehabilitation Hospital, Philadelphia, PA, 2001
- Sigma Theta Tau, Zeta Omega Chapter, Research Day, Poster Presentation: Policy and Procedure Development for Pediatric Conscious Sedation, 2000
Timeline
Assistant Director of Nursing
Montefiore Medical Center Moses Division
01.2019 - 09.2020
Interim Nurse Manager
PEDIATRIC CRITICAL CARE UNIT
11.2013 - 11.2015
INTERIM NURSE MANAGER
ONCOLOGY UNIT
01.2003 - 01.2004
ADMINISTRATIVE NURSE MANAGER
CHILDRENS HOSPITAL AT MONTEFIORE
03.2002 - 12.2018
ASSISTANT NURSE MANAGER
DANBURY HOSPITAL
08.1991 - 03.2002
Office Nurse
Norwalk Pediatric Associates
Instructor of Nursing
Greenville Technical College
Staff Nurse
Shriner's Hospital For Disabled Children
Master of Science - Nursing, Clinical Nurse Specialist in Family Health
Nursing, Mercy College
Bachelor of Science - Nursing
University of Illinois Medical Center
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