Marcia Millsap

Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.

Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.

Provided clerical support to company employees by copying, faxing, and filing documents.

*Answer phones

Transferred calls to appropriate personnel, took messages, and provided purchase order #’s for credit card and charge account purchases.

Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.

Provided customer complaint assistance by promptly gathering and relaying relevant information to appropriate supervisor for swift problem resolution.

*New Employees

Keep up with all applications, those submitted online as well as paper applications.

Print online applications, scan into drop box, organize and file.

Reviewed job applications to identify qualified candidates for available positions.

Scheduled and conducted applicant interviews, resulting in successful hiring of new employees.

Reviewed application paperwork for accuracy and filed new employee documentation.

Created employee files and driver files, entering information into computer using Excel.

Implemented mandatory drug testing for employees.

Submitted background checks through Ease.

Performed E-verify checks,

Performed MVR checks,

Assisted new employees in the completion of I-9 and W2 forms.

conduct prior employee checks,

Entered new employees into time clock computer system.

Provided technical support to new employees by assisting with the installation and usage of the Time clock application on their mobile devices.

Submitted employee forms for requested time off.

*Word, Excel, Filing

Updated and generated purchase order number sheets using Microsoft Word.

Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.

File all purchase order number paperwork.

Collected receipts for charge accounts and credit card purchases.

Make sure all receipts have purchase order numbers.

Enter new drivers’ information in Excel file.

Create file with all documents and applications.

Monitor and update driver’s license expiration dates, MRV update, for all drivers in Excel & Contact employees for renewals. Update registration expiration dates for Fleet in Excel. Enter all new fleet information into fleet file in Excel. Keep drivers’ files current (via paper files & Excel)

* Locates

Submit locate requests through the 811 system for Louisiana, Oklahoma, & Mississippi for all contract work in these areas.

*Fleet Manager (large Fleet)

File: IFTA, UCR, MCS- 150, IRP, and submit General Consent for Limited Queries for the Federal Motor Carrier Safety Administration (FMCSA) Drug and Alcohol clearinghouse. Keep truck and trailer files up to date, keep all plates, registrations, and assessments current. Go to DMV monthly to update any registration that are due. Make sure all new equipment is assessed, take all paperwork for new fleet to DMV to file, get plates etc.

Make copies of new registration for files and ensure all tags are placed on trucks, registrations are in glove box with updated insurance forms.

Insure installation of GPS units on all of Fleet. Keep track of fleet through Verizon Connect.

• Promoted a positive learning environment through the use of differentiated instruction and individualized support for diverse learners.
• Modified general education curriculum for special-needs students using various instructional techniques and technologies.
• Fostered strong relationships with parents and guardians, maintaining open lines of communication to ensure student progress.
• Improved student behavior management by implementing consistent routines, clear expectations, and positive reinforcement strategies.
• Participated in ongoing professional development opportunities focused on evidence-based practices in special education teaching methodologies.
• Provided targeted instructional support to struggling learners, identifying specific areas for improvement and designing effective intervention plans.
• Taught students across multiple classifications and degrees of special needs.
• Delivered effective and differentiated classroom instruction to range of neurodiverse students.
• Taught multiple subjects to students with intellectual or emotional disabilities.
• Instructed students with physical and cognitive disabilities.
• Led activities that developed students' physical, emotional, and social growth.
• Enhanced students'' communication skills by implementing group activities and collaborative projects.
• Conducted assessments to identify students' strengths and areas for improvement, informing instructional strategies.
• Implemented individualized education plans for students with diverse learning needs, ensuring personalized support.
• Developed and executed behavioral intervention plans, leading to decrease in disruptive behaviors and increase in classroom participation.
• Guided students through transition planning processes, preparing them for post-secondary education and employment opportunities.
• Integrated social skills training into curriculum, facilitating improved peer interactions and social integration.
• Fostered positive learning environment, reducing classroom disruptions through effective behavior management strategies.
• Reduced feelings of isolation among students with special needs by implementing inclusive classroom practices.
• Monitored student performance to evaluate effectiveness of instructional strategies.
• Conducted assessments of students to determine individual needs.
• Planned daily activities to keep students engaged and on track with learning goals.
• Maintained accurate records of student progress and attendance.
• Designed individual education plans to encourage student growth according to different learning abilities and needs.
• Improved behavior by modeling positive choices and teaching socially-acceptable options.
• Provided emotional support to students and families.
• Applied proven strategies to improve students' sensory- and perceptual-motor skills.
• Promoted memory, cognition and language development with hands-on activities and individualized instruction.