MARCIA MORALES
Worthington,MN
Summary
Seasoned QA professional with a strong management focus, specializing in HACCP compliance and quality control. Demonstrated ability to implement and maintain performance metrics that effectively evaluate production quality.
Expertise in collaborating with production teams to resolve quality issues swiftly and enhance food safety standards. Committed to leveraging a robust skill set in teamwork and quality assurance to drive operational excellence in a dynamic environment.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
30
30
years of professional experience
Work History
QA Tech
Monogram Foods
Washington, USA
05.2020 - Current
- HACCP, SQF, BRC experience in preoperation,operational,
- Conducted thorough testing of food products using safe and sanitary procedures.(Listeria,ATP,APC, GAS FLUSH, AIR PLATE,ALLERGENS,SOY,OXYGEN etc.)
- Accurately maintained detailed documentation of testing processes and results.
- Collaborated with production team to resolve quality issues.
- Conducted inspections on production lines to ensure adherence to standards.
- Trained team on food safety to include trends and environmental threats.
- Trained team members on quality assurance protocols and specifications.
- Conducted audits on suppliers.
- Assisted in regulatory audits with management to discuss quality, SQF, and HACCP standards.
- Conducted environmental swabs to ensure a sanitary work environment.
- Implemented and maintained performance metrics to evaluate production quality.
- Improved food safety issues with concise descriptions and steps to implement them.
- Collaborated with cross-functional teams to address quality issues and implement corrective actions.
Manager of Business Development and Sales
Parques Y Jardines
Honduras , Centro America
01.1996 - 12.2002
- Led business development initiatives to drive revenue growth and expand market presence.
- Cultivated strategic partnerships with key stakeholders to enhance client engagement and retention.
- Developed comprehensive sales strategies aligning with organizational goals and market trends.
- Analyzed market data to identify opportunities for product positioning and competitive advantage.
- Mentored junior team members, fostering professional growth and enhancing team performance.
- Collaborated with cross-functional teams to ensure alignment on business objectives and project execution.
- Streamlined sales processes to improve efficiency and reduce time-to-market for new initiatives.
- Led team meetings focused on sharing best practices which contributed significantly to overall team success.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Presented compelling proposals to clients, effectively communicating value propositions and solutions.
- Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
- Facilitated business by implementing practical networking techniques.
- Collaborated with advertising group to create uniformity between advertising messages and retail incentives.
Administrative Manager
Parques Y Jardines
Honduras Centro America
01.2003 - 12.2017
- Directed administrative operations to streamline processes and enhance efficiency across departments.
- Implemented new scheduling systems to improve resource allocation and staff productivity.
- Coordinated training programs for staff, promoting professional development and operational excellence.
- Developed and enforced office policies, ensuring compliance with organizational standards and regulations.
- Facilitated communication between teams, fostering collaboration and enhancing project outcomes.
- Analyzed workflow processes, identifying areas for improvement to drive organizational success.
- Updated reports, managed accounts, and generated reports for company database.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Supervised staff and delegated tasks to maintain positive, productive administrative operations.
- Trained employees in company and regulatory compliance requirements to promote conformance.
- Managed complex calendars, coordinating meetings and appointments to maximize executive availability and effectiveness.
- Reduced operational costs through effective management of staff schedules, resources, and vendor relationships.
- Coordinated customer, vendor and stakeholder relations for smooth communication flows.
- Maximized organizational effectiveness by conducting regular audits of company policies and procedures, recommending necessary improvements as needed.
- Reduced operational costs by overseeing transition to energy-efficient office equipment.
- Managed vendor contracts and relationships, ensuring high-quality services and timely delivery of office supplies.
- Optimized scheduling and event planning for executive meetings, enhancing productivity and time management.
- Created reports, presentations and other materials for executive staff.
- Created organized filing system to manage department documents.
Education
High School Diploma -
Instituto Lempira
Honduras, Centro America 11-1994
Bachelor's Degree - Secondary Education
Universidad Pedagogica Nacional Francisco Morazan
Tegucigalpa, Honduras.11-2012
MBA -
UTH University, Florida
Miami, FL02-2023
Skills
- Teamwork
- HACCP experience
- BRC experience
- SQF experience
- Quality assurance
- Food safety
- Environmental sanitation
- Problem-solving
- Detail-oriented
- Critical thinker
- Organized
- Document control
- Issue resolution
- Quality assurance controls
- Process implementation
- Technical support
Timeline
QA Tech
Monogram Foods
05.2020 - Current
Administrative Manager
Parques Y Jardines
01.2003 - 12.2017
Manager of Business Development and Sales
Parques Y Jardines
01.1996 - 12.2002
High School Diploma -
Instituto Lempira
Bachelor's Degree - Secondary Education
Universidad Pedagogica Nacional Francisco Morazan
MBA -
UTH University, Florida