Marcia Ortega

Assess Medical Needs

• Medical Appointments
• Manage medications
• Assess Chronic Conditions and Pain level
• Supported ambulation and physical therapy needs by conducting planned exercise routines.
• Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
• Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patient.
• Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
• Help with light housekeeping and laundry

• Actively listened to customers, to create and provide personal training and wellness guidance.
• Conduct health and fitness assessments to determine client's physical capabilities and limitations to ensure safety.
• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
• Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services to include yoga and pilates creating a welcoming positive experience.

• Arrived early to set up room, greet students, and answer questions.
• Maintained accurate class attendance records and student information to facilitate communication with students.
• Created comprehensive fitness programs tailored to needs and goals of each individual.
• Developed safe and effective exercise programs for class members to ensure safety and maximize benefits.