Marcia Plain-Olivera
Food Service Worker
Newark,NY
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Reliable candidate that brings attention to detail and time management abilities to successfully multitask in fast-paced environments. Focused worker assists fellow employees in completing tasks.
Overview
35
35
years of professional experience
6
6
years of post-secondary education
Work History
Food Service Worker
Newark Central School District
Newark, NY
09.2018 - Current
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Learned other teammates' work tasks to train as backup.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Greeted customers at counter to fulfill requests and answer questions.
- Compiled recipe ingredients and prepared for cooks by washing, cutting, or measuring food items.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Operated dishwashing and sanitizing equipment according to manufacturer instructions.
- Developed and maintained positive relationships with customers to enhance service.
- Set up and broke down food service lines quickly to maintain service flow.
- Cleaned and organized kitchen, dining and service areas.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Monitored food quality and freshness throughout day.
- Demonstrated knowledge of menu items and corresponding ingredients.
- Stored food in designated containers and storage areas to prevent spoilage.
- Adjusted food preparation methods in accordance with customer requests.
- Greeted customers and answered inquiries regarding menu items and specials.
- Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
- Portioned and wrapped food to place directly on plates for service to patrons.
- Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
Personal Caregiver
My Husband
Newark, NY
01.2018 - 06.2020
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Provided safe mobility support to help patients move around personal and public spaces.
- Administered medication as directed by physician.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Planned healthy meals, purchased ingredients, and cooked meals to provide adequate nutrition for client wellbeing.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Maintained clean, safe, and well-organized patient environment.
- Assisted patients with self-administered medications.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Entertained, conversed, and read aloud to keep patients mentally alert.
- Provided basic grooming and hygiene assistance to patients.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
Stay at Home Mom
Myself
Newark, NY
05.2005 - 01.2018
- Offered community resource guidance to clients to meet family needs for assistance.
- Conducted outreach to local referral sources to build strong partnerships for supportive services.
- Responded to crises and emergency situations to provide immediate assistance to persons in need.
- Developed education and social programs to provide clients with knowledge and skills for healthy, productive lives.
- Consulted with other professionals to gain insight and advice and build strong network within organization.
- Facilitated outreach activities to build community awareness.
- Facilitated communication between clients and other service providers.
- Determined needed and relevant interventions based on each client's cognitive abilities and current needs.
Student Office Aide
Finger Lakes Community College
Newark, NY
09.2001 - 05.2005
- Delivered clerical support by handling range of routine and special requirements.
- Interacted with customers by phone, email, or in-person to provide information.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Completed clerical tasks such as filing, copying, and distributing mail.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Collaborated with various departments to complete assigned tasks.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
- Managed filing system, entered data and completed other clerical tasks.
- Volunteered to help with special projects of varying degrees of complexity.
- Performed research to collect and record industry data.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Physical Therapist Aide Assistant
Newark Wayne Community Hospital
Newark, NY
07.1989 - 04.1995
- Offered expert mobility assistance with physical support, wheelchairs, and other strategies.
- Enhanced practice efficiency by completing basic administrative tasks such as answering calls, scheduling appointments, and arranging files.
- Administered massages and traction to relieve pain and prevent deformity.
- Smoothly assisted, positioned, and secured patients at therapy devices to support safe treatment protocols.
- Assisted patients with employing assistive devices such as splints and braces to support treatment goals.
- Completed passive and active manual therapy techniques to help patients manage pain and related symptoms.
- Scheduled patient appointments to meet treatment requirements and provide quality care.
- Followed all HIPAA rules and regulations regarding patient confidentiality.
- Maintained care continuity through multidisciplinary teamwork and collaboration.
- Provided mobility support during patient transfers and ambulation, limiting further damage.
- Set up equipment ahead of treatments to maintain smooth appointment schedules.
- Improved patient mobility using passive and active therapeutic exercises.
File Clerk
Newark Wayne Community Hospital
Newark, NY
07.1988 - 08.1988
- Examined, categorized, and sorted incoming documents.
- Assisted with document scanning and imaging projects to support accurate file back-up.
- Sorted and classified documents into appropriate filing systems for increased traceability.
- Restored old files and archived completed files for future reference.
- Located and retrieved requested documents in accordance with established policies.
- Identified and corrected inconsistencies in filing systems for increased accuracy.
- Cleaned up files regularly by removing outdated information for archival or disposal.
- Archived and disposed of documents according to established policies.
- Maintained organized filing system to facilitate easy retrieval of documents.
- Classified documents according to specified guidelines.
- Identified and resolved filing discrepancies.
- Followed security protocols to protect sensitive and proprietary information.
Education
Associate Degree - Human Services/Humanities
Finger Lakes Community College
Canandaigua, NY 08.2000 - 05.2005
Associate Degree - Business Management
Bryant And Stratton College
Henrietta, NY 08.1992 - 05.1994
Skills
ServSafe
Food assembly
Safe food handling
Quality control
Filing and data archiving
Scheduling
Social media knowledge
Mail handling
Sorting and labeling
Team Bonding
Performance improvement
Administrative support
Timeline
Food Service Worker
Newark Central School District
09.2018 - Current
Personal Caregiver
My Husband
01.2018 - 06.2020
Stay at Home Mom
Myself
05.2005 - 01.2018
Student Office Aide
Finger Lakes Community College
09.2001 - 05.2005
Associate Degree - Human Services/Humanities
Finger Lakes Community College
08.2000 - 05.2005
Associate Degree - Business Management
Bryant And Stratton College
08.1992 - 05.1994
Physical Therapist Aide Assistant
Newark Wayne Community Hospital
07.1989 - 04.1995
File Clerk
Newark Wayne Community Hospital
07.1988 - 08.1988