Summary
Overview
Work History
Education
Skills
Timeline
Generic

Marcia Plain-Olivera

Food Service Worker
Newark,NY

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Reliable candidate that brings attention to detail and time management abilities to successfully multitask in fast-paced environments. Focused worker assists fellow employees in completing tasks.

Overview

35
35
years of professional experience
6
6
years of post-secondary education

Work History

Food Service Worker

Newark Central School District
Newark, NY
09.2018 - Current
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Learned other teammates' work tasks to train as backup.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Compiled recipe ingredients and prepared for cooks by washing, cutting, or measuring food items.
  • Prepared and served various food and drink items to customer specifications in fast-paced environments.
  • Operated dishwashing and sanitizing equipment according to manufacturer instructions.
  • Developed and maintained positive relationships with customers to enhance service.
  • Set up and broke down food service lines quickly to maintain service flow.
  • Cleaned and organized kitchen, dining and service areas.
  • Verified prepared food met standards for quality and quantity before serving to customers.
  • Monitored food quality and freshness throughout day.
  • Demonstrated knowledge of menu items and corresponding ingredients.
  • Stored food in designated containers and storage areas to prevent spoilage.
  • Adjusted food preparation methods in accordance with customer requests.
  • Greeted customers and answered inquiries regarding menu items and specials.
  • Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
  • Portioned and wrapped food to place directly on plates for service to patrons.
  • Cross-trained in other kitchen positions to support staff and meet customer needs and demands.

Personal Caregiver

My Husband
Newark, NY
01.2018 - 06.2020
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Administered medication as directed by physician.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Planned healthy meals, purchased ingredients, and cooked meals to provide adequate nutrition for client wellbeing.
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Maintained clean, safe, and well-organized patient environment.
  • Assisted patients with self-administered medications.
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
  • Entertained, conversed, and read aloud to keep patients mentally alert.
  • Provided basic grooming and hygiene assistance to patients.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.

Stay at Home Mom

Myself
Newark, NY
05.2005 - 01.2018
  • Offered community resource guidance to clients to meet family needs for assistance.
  • Conducted outreach to local referral sources to build strong partnerships for supportive services.
  • Responded to crises and emergency situations to provide immediate assistance to persons in need.
  • Developed education and social programs to provide clients with knowledge and skills for healthy, productive lives.
  • Consulted with other professionals to gain insight and advice and build strong network within organization.
  • Facilitated outreach activities to build community awareness.
  • Facilitated communication between clients and other service providers.
  • Determined needed and relevant interventions based on each client's cognitive abilities and current needs.

Student Office Aide

Finger Lakes Community College
Newark, NY
09.2001 - 05.2005
  • Delivered clerical support by handling range of routine and special requirements.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
  • Completed clerical tasks such as filing, copying, and distributing mail.
  • Prepared and edited documents to produce precise, accurate and professional communication.
  • Collaborated with various departments to complete assigned tasks.
  • Managed daily data entry and kept clerical information accurate and up-to-date.
  • Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
  • Managed filing system, entered data and completed other clerical tasks.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Performed research to collect and record industry data.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.

Physical Therapist Aide Assistant

Newark Wayne Community Hospital
Newark, NY
07.1989 - 04.1995
  • Offered expert mobility assistance with physical support, wheelchairs, and other strategies.
  • Enhanced practice efficiency by completing basic administrative tasks such as answering calls, scheduling appointments, and arranging files.
  • Administered massages and traction to relieve pain and prevent deformity.
  • Smoothly assisted, positioned, and secured patients at therapy devices to support safe treatment protocols.
  • Assisted patients with employing assistive devices such as splints and braces to support treatment goals.
  • Completed passive and active manual therapy techniques to help patients manage pain and related symptoms.
  • Scheduled patient appointments to meet treatment requirements and provide quality care.
  • Followed all HIPAA rules and regulations regarding patient confidentiality.
  • Maintained care continuity through multidisciplinary teamwork and collaboration.
  • Provided mobility support during patient transfers and ambulation, limiting further damage.
  • Set up equipment ahead of treatments to maintain smooth appointment schedules.
  • Improved patient mobility using passive and active therapeutic exercises.

File Clerk

Newark Wayne Community Hospital
Newark, NY
07.1988 - 08.1988
  • Examined, categorized, and sorted incoming documents.
  • Assisted with document scanning and imaging projects to support accurate file back-up.
  • Sorted and classified documents into appropriate filing systems for increased traceability.
  • Restored old files and archived completed files for future reference.
  • Located and retrieved requested documents in accordance with established policies.
  • Identified and corrected inconsistencies in filing systems for increased accuracy.
  • Cleaned up files regularly by removing outdated information for archival or disposal.
  • Archived and disposed of documents according to established policies.
  • Maintained organized filing system to facilitate easy retrieval of documents.
  • Classified documents according to specified guidelines.
  • Identified and resolved filing discrepancies.
  • Followed security protocols to protect sensitive and proprietary information.

Education

Associate Degree - Human Services/Humanities

Finger Lakes Community College
Canandaigua, NY
08.2000 - 05.2005

Associate Degree - Business Management

Bryant And Stratton College
Henrietta, NY
08.1992 - 05.1994

Skills

ServSafe

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Timeline

Food Service Worker

Newark Central School District
09.2018 - Current

Personal Caregiver

My Husband
01.2018 - 06.2020

Stay at Home Mom

Myself
05.2005 - 01.2018

Student Office Aide

Finger Lakes Community College
09.2001 - 05.2005

Associate Degree - Human Services/Humanities

Finger Lakes Community College
08.2000 - 05.2005

Associate Degree - Business Management

Bryant And Stratton College
08.1992 - 05.1994

Physical Therapist Aide Assistant

Newark Wayne Community Hospital
07.1989 - 04.1995

File Clerk

Newark Wayne Community Hospital
07.1988 - 08.1988
Marcia Plain-OliveraFood Service Worker