Marcia Plain-Olivera
Food Service Worker
Newark,NY
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Reliable candidate that brings attention to detail and time management abilities to successfully multitask in fast-paced environments. Focused worker assists fellow employees in completing tasks.
Overview
35
35
years of professional experience
6
6
years of post-secondary education
Work History
Food Service Worker
Newark Central School District
Newark , NY
2018.09 - Current
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Learned other teammates' work tasks to train as backup.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Greeted customers at counter to fulfill requests and answer questions.
- Compiled recipe ingredients and prepared for cooks by washing, cutting, or measuring food items.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Operated dishwashing and sanitizing equipment according to manufacturer instructions.
- Developed and maintained positive relationships with customers to enhance service.
- Set up and broke down food service lines quickly to maintain service flow.
- Cleaned and organized kitchen, dining and service areas.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Monitored food quality and freshness throughout day.
- Demonstrated knowledge of menu items and corresponding ingredients.
- Stored food in designated containers and storage areas to prevent spoilage.
- Adjusted food preparation methods in accordance with customer requests.
- Greeted customers and answered inquiries regarding menu items and specials.
- Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
- Portioned and wrapped food to place directly on plates for service to patrons.
- Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
Personal Caregiver
My Husband
Newark , NY
2018.01 - 2020.06
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Provided safe mobility support to help patients move around personal and public spaces.
- Administered medication as directed by physician.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Planned healthy meals, purchased ingredients, and cooked meals to provide adequate nutrition for client wellbeing.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Maintained clean, safe, and well-organized patient environment.
- Assisted patients with self-administered medications.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Entertained, conversed, and read aloud to keep patients mentally alert.
- Provided basic grooming and hygiene assistance to patients.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
Stay at Home Mom
Myself
Newark , NY
2005.05 - 2018.01
- Offered community resource guidance to clients to meet family needs for assistance.
- Conducted outreach to local referral sources to build strong partnerships for supportive services.
- Responded to crises and emergency situations to provide immediate assistance to persons in need.
- Developed education and social programs to provide clients with knowledge and skills for healthy, productive lives.
- Consulted with other professionals to gain insight and advice and build strong network within organization.
- Facilitated outreach activities to build community awareness.
- Facilitated communication between clients and other service providers.
- Determined needed and relevant interventions based on each client's cognitive abilities and current needs.
Student Office Aide
Finger Lakes Community College
Newark , NY
2001.09 - 2005.05
- Delivered clerical support by handling range of routine and special requirements.
- Interacted with customers by phone, email, or in-person to provide information.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Completed clerical tasks such as filing, copying, and distributing mail.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Collaborated with various departments to complete assigned tasks.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
- Managed filing system, entered data and completed other clerical tasks.
- Volunteered to help with special projects of varying degrees of complexity.
- Performed research to collect and record industry data.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Physical Therapist Aide Assistant
Newark Wayne Community Hospital
Newark , NY
1989.07 - 1995.04
- Offered expert mobility assistance with physical support, wheelchairs, and other strategies.
- Enhanced practice efficiency by completing basic administrative tasks such as answering calls, scheduling appointments, and arranging files.
- Administered massages and traction to relieve pain and prevent deformity.
- Smoothly assisted, positioned, and secured patients at therapy devices to support safe treatment protocols.
- Assisted patients with employing assistive devices such as splints and braces to support treatment goals.
- Completed passive and active manual therapy techniques to help patients manage pain and related symptoms.
- Scheduled patient appointments to meet treatment requirements and provide quality care.
- Followed all HIPAA rules and regulations regarding patient confidentiality.
- Maintained care continuity through multidisciplinary teamwork and collaboration.
- Provided mobility support during patient transfers and ambulation, limiting further damage.
- Set up equipment ahead of treatments to maintain smooth appointment schedules.
- Improved patient mobility using passive and active therapeutic exercises.
File Clerk
Newark Wayne Community Hospital
Newark , NY
1988.07 - 1988.08
- Examined, categorized, and sorted incoming documents.
- Assisted with document scanning and imaging projects to support accurate file back-up.
- Sorted and classified documents into appropriate filing systems for increased traceability.
- Restored old files and archived completed files for future reference.
- Located and retrieved requested documents in accordance with established policies.
- Identified and corrected inconsistencies in filing systems for increased accuracy.
- Cleaned up files regularly by removing outdated information for archival or disposal.
- Archived and disposed of documents according to established policies.
- Maintained organized filing system to facilitate easy retrieval of documents.
- Classified documents according to specified guidelines.
- Identified and resolved filing discrepancies.
- Followed security protocols to protect sensitive and proprietary information.
Education
Associate Degree - Human Services/Humanities
Finger Lakes Community College
Canandaigua, NY 2000.08 - 2005.05
Associate Degree - Business Management
Bryant And Stratton College
Henrietta, NY 1992.08 - 1994.05
Skills
ServSafe
undefinedTimeline
Food Service Worker
Newark Central School District
2018.09 - Current
Personal Caregiver
My Husband
2018.01 - 2020.06
Stay at Home Mom
Myself
2005.05 - 2018.01
Student Office Aide
Finger Lakes Community College
2001.09 - 2005.05
Associate Degree - Human Services/Humanities
Finger Lakes Community College
2000.08 - 2005.05
Associate Degree - Business Management
Bryant And Stratton College
1992.08 - 1994.05
Physical Therapist Aide Assistant
Newark Wayne Community Hospital
1989.07 - 1995.04
File Clerk
Newark Wayne Community Hospital
1988.07 - 1988.08
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