Marcia Potts
Smiths Grove,KY
Summary
Dedicated RN with extensive experience in patient care management, known for strong clinical judgment and healthcare advocacy. Proven leadership in quality improvement initiatives, enhancing patient satisfaction and safety metrics.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Orthopedic/Neurology RN Charge Nurse
Commonwealth Health Corporation- The Medical Center of Bowling Green
05.2017 - Current
- Administered patient care, ensuring adherence to safety protocols and standards.
- Collaborated with interdisciplinary teams to develop personalized care plans.
- Monitored vital signs and documented patient progress using electronic health records.
- Educated patients and families on health management and post-discharge care.
- Led quality improvement initiatives, enhancing patient safety and satisfaction metrics.
- Ensured compliance with regulatory requirements through regular audits and staff training sessions.
- Developed strong rapport with patients and families, providing emotional support during challenging situations.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Advocated for patient needs within the healthcare organization, working closely with multidisciplinary teams to optimize resource allocation and service delivery.
- Maintained accurate documentation of patient care activities in accordance with regulatory requirements, ensuring timely completion of reports as necessary for compliance purposes.
- Provided direct patient care, stabilized patients, and determined next course of action.
- Managed care from admission to discharge.
- Promoted a safe and healthy work environment through adherence to infection control policies and procedures.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Improved patient outcomes by implementing evidence-based nursing practices and protocols.
- Educated patients and families on post-discharge care protocols and resources.
- Administered medications and managed intravenous therapies with precision and adherence to protocols.
- Coordinated patient admissions and discharges, enhancing workflow efficiency in the unit.
- Supervised nursing staff to ensure compliance with protocols and high-quality patient care.
- Conducted daily shift briefs to inform staff of changes in patient care assignments.
- Served as a liaison between nursing staff, physicians, and management, fostering open communication channels among all parties involved in patient care.
Stroke Coordinator
Commonwealth Health Corporation- The Medical Center at Bowling Green
10.2023 - 11.2024
- Coordinated stroke care across multidisciplinary teams to ensure optimal patient outcomes.
- Developed and implemented clinical protocols for stroke management, enhancing treatment efficiency.
- Educated healthcare staff on best practices in stroke care, improving knowledge and compliance.
- Analyzed patient data to identify trends, informing strategic improvements in care delivery.
- Facilitated community outreach programs to raise awareness about stroke prevention and recognition.
- Managed patient follow-up processes, ensuring continuity of care post-stroke intervention.
- Led quality improvement initiatives focused on reducing time-to-treatment for stroke patients.
- Mentored junior staff members, fostering professional development in stroke coordination practices.
- Evaluated program effectiveness using key performance indicators, identifying areas for improvement and implementing necessary changes.
- Maintained current knowledge of best practices in the field by attending conferences, reviewing literature, and networking with fellow professionals.
- Conducted regular chart audits to ensure compliance with national stroke care standards and guidelines.
- Developed comprehensive education programs for staff, ensuring up-to-date knowledge in stroke management techniques.
- Led hospital-wide initiatives aimed at improving overall stroke care quality and enhancing the facility''s reputation as a center of excellence in stroke treatment.
- Reduced door-to-needle times through efficient coordination of acute stroke response protocols.
- Streamlined discharge planning processes to ensure a smooth transition from acute care settings to post-acute care or rehabilitation facilities.
- Improved patient outcomes by implementing evidence-based stroke care protocols and guidelines.
- Collaborated with multidisciplinary teams to develop individualized patient care plans, promoting optimal recovery and rehabilitation.
- Coordinated continuing education opportunities for staff members, fostering an environment of continuous learning and professional growth.
- Promoted community outreach initiatives focused on stroke prevention, increasing public awareness about risk factors and warning signs.
- Managed data collection processes, providing accurate information to support decision-making and facilitate ongoing performance improvement efforts.
- Established strong relationships with local EMS providers to improve pre-hospital stroke care and expedite treatment times.
- Upheld quality assurance procedures to maintain patient safety and satisfaction.
- Implemented new policies and educated staff on changes.
- Devised and implemented clinical protocols to ensure high-quality patient care.
- Assessed clinical policies and procedures for compliance with changing regulations.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
RN Staff Nurse
Southern Kentucky Rehabilitation Hospital
03.2016 - 05.2017
- Collaborated with interdisciplinary teams to coordinate comprehensive patient care strategies.
- Conducted thorough assessments to monitor progress and adjust treatment plans as necessary.
- Mentored junior nursing staff on best practices in rehabilitation techniques and patient management.
- Educated patients and families on post-rehabilitation care and lifestyle modifications for continued recovery.
- Promoted patient independence by teaching self-care techniques and providing adaptive equipment recommendations.
- Supported patients'' emotional well-being, providing compassionate listening during difficult times in their healing journey.
- Mentored new rehabilitation nurses, sharing expertise in evidence-based practices leading to successful integration within the team.
- Reduced hospital readmissions by providing thorough discharge planning and follow-up care coordination.
- Facilitated smooth transitions between acute care settings and home environments, coordinating necessary resources for continued progress in recovery.
- Improved patient outcomes by developing and implementing personalized rehabilitation care plans.
- Championed patient advocacy, ensuring patients received appropriate services and were treated with dignity and respect.
- Coordinated community outreach events increasing awareness on importance of rehabilitation services and available resources.
- Evaluated patient progress regularly, adjusting interventions as needed to ensure optimal recovery outcomes.
- Maximized patient recovery rates with targeted physical therapy exercises and mobility training.
- Collaborated with rehabilitation specialists to develop comprehensive treatment plans that addressed both physical and cognitive needs of patients.
- Optimized functional abilities of stroke and brain injury patients through dedicated neurological assessments and early mobilization strategies.
- Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
RN Staff Nurse
Commonwealth Health Corporation- Cal Turner Extended Care and Rehabillitation
08.2015 - 04.2016
- Administer comprehensive patient assessments to develop individualized care plans.
- Collaborate with interdisciplinary teams to enhance patient outcomes and optimize care delivery.
- Educate patients and families on disease management and medication administration protocols.
- Implement quality improvement initiatives to elevate standards of care within the facility.
- Advocate for patient rights and preferences to foster a supportive caregiving environment.
- Implemented infection control measures to minimize the risk of healthcare-associated infections in the long-term care setting.
- Developed trusting relationships with patients and families by exhibiting empathy, active listening skills, and professionalism in all interactions.
- Provided skilled nursing assessments and interventions for complex medical conditions, enhancing patient outcomes.
- Maintained accurate electronic health records, contributing to improved quality of care and regulatory compliance.
- Facilitated effective communication between patients, families, and healthcare team members to ensure continuity of care.
- Increased patient engagement by organizing therapeutic activities and encouraging social interactions among residents.
- Performed tracheostomy care for patients ensuring proper maintenance and function of tracheostomy tubes reducing complications.
- Participated in interdisciplinary meetings discussing clinical recommendations based on individualized care plans.
- Enhanced patient satisfaction by providing compassionate and individualized care to long-term residents.
- Educated family members on disease processes, management techniques, and available resources for additional support.
- Served as an advocate for residents'' rights, addressing concerns promptly and ensuring their needs were met within the scope of practice.
- Delegated tasks appropriately to nursing assistants, ensuring efficient delivery of care services while maintaining quality standards.
- Managed wound care efficiently coordinating with wound specialists when necessary resulting in faster healing rates.
- Assisted physicians during rounds delivering timely updates on resident status improving overall collaboration among healthcare providers.
Education
Bachelor of Science - Nursing
Western Governors University
Salt Lake City, UT02-2023
Associate of Applied Science - Nursing
Elizabethtown Community And Technical College
Elizabethtown, KY05-2015
Skills
- Patient care management
- Comprehensive patient evaluations
- Strong clinical judgment
- Healthcare advocacy
- Care plan development
- Complex Problem-solving
- Acute Illness and Chronic disease management
- Detailed case management
- Complex patient management
- Referral management
- Nursing team leadership
- Managing deadlines
Certification
Advanced Cardiac Life Support Cardiopulmonary Resuscitation - American Heart Association
Basic Life Support Cardiopulmonary Resuscitation - American Heart Association
National Institute of Health Stroke Scale (NIHSS) Certification
Timeline
Stroke Coordinator
Commonwealth Health Corporation- The Medical Center at Bowling Green
10.2023 - 11.2024
Orthopedic/Neurology RN Charge Nurse
Commonwealth Health Corporation- The Medical Center of Bowling Green
05.2017 - Current
RN Staff Nurse
Southern Kentucky Rehabilitation Hospital
03.2016 - 05.2017
RN Staff Nurse
Commonwealth Health Corporation- Cal Turner Extended Care and Rehabillitation
08.2015 - 04.2016
Bachelor of Science - Nursing
Western Governors University
Associate of Applied Science - Nursing
Elizabethtown Community And Technical College