Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Marcia Santana

Brooklyn,NY

Summary

Organized Office Manager with a track record of productivity and efficient task completion. Proficient in time management, document preparation, and client communication. Multi-tasking ability, teamwork, and problem-solving to meet deadlines and ensuring efficient workflow.

Overview

5
5
years of professional experience

Work History

Office Manager

Duran Realty
Ridgewood, New York
06.2020 - Current
  • Greeted visitors in a professional manner and provided them with assistance as needed.
  • Answered telephones, directed calls and took messages.
  • Provided support to the executive team by managing calendars and scheduling appointments.
  • Provided guidance on foreign exchange rates and fees associated with international transfers.
  • Processed incoming and outgoing payments accurately and efficiently.
  • Translated documents from English to Spanish and vice versa for clients in various industries.
  • Typed letters, memos, reports and other documents using Microsoft Word.
  • Ordered supplies for the office; monitored inventory levels to ensure adequate stock is available at all times.

Office Assistant

Laguardia Community College
Long Island City, New York
03.2025 - 08.2025
  • Assisted students with registration for English classes and program inquiries.
    Handled incoming phone calls to provide information on English programs.
    Addressed any inquiries, offering support and guidance to potential students.
  • Answered phone calls and directed them to appropriate personnel.

Education

High School Diploma -

Colegio Semi-Oficial La Hora De Dios
Dominican Republic
08-2017

Some College (No Degree) - Education

LaGuardia Community College
Long Island City, NY

Skills

  • Customer Service
  • Organizational Skills
  • Teamwork and Collaboration
  • Office Administration
  • Written Communication
  • Transaction Processing
  • Microsoft Word proficiency
  • Document Translation
  • Scheduling and calendar
    management
  • Staff Management

Languages

Spanish
Native/ Bilingual
English
Professional

References

  • Roger Arias (631) 552-8384
  • Exequiela Melendez (917) 689-2443

Timeline

Office Assistant

Laguardia Community College
03.2025 - 08.2025

Office Manager

Duran Realty
06.2020 - Current

High School Diploma -

Colegio Semi-Oficial La Hora De Dios

Some College (No Degree) - Education

LaGuardia Community College

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