Marcia Stapp
Garden City,KS
Summary
Dynamic office professional with a proven track record at Southwest Environmental Protection Agency, excelling in customer service and office administration. Demonstrated expertise in maintaining confidentiality and managing financial records, while effectively reducing supply expenses through strategic inventory management. Strong verbal and written communication skills enhance collaboration and support organizational goals.
Overview
4
4
years of professional experience
Work History
Secretary
Southwest Environmental Protection Agency
06.2007 - 11.2009
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Responded to inquiries from callers seeking information.
- Kept reception area clean and neat to give visitors positive first impression.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Drafted professional memos, letters, and marketing copy to support business objectives and growth.
- Demonstrated attention to detail when proofreading correspondence and other documents before distribution.
- Reduced office supply expenses through diligent inventory management and strategic purchasing decisions.
- Ensured timely completion of projects by tracking progress and keeping teams informed about deadlines and expectations.
Office Manager
First United Methodist Church
11.2005 - 08.2009
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
Education
No Degree - Secretarial Courses
Fort Hays State University
Hays, KSHigh School Diploma -
Jennings High School
Jennings, KS05-1966
Skills
- Customer service
- Verbal and written communication
- Office administration
- Organization
- File management
- Multi-line phone systems
- Supply restocking
- Supply ordering
Timeline
Secretary
Southwest Environmental Protection Agency
06.2007 - 11.2009
Office Manager
First United Methodist Church
11.2005 - 08.2009
No Degree - Secretarial Courses
Fort Hays State University
High School Diploma -
Jennings High School
Similar Profiles
Logan NewsomLogan Newsom
PHYSICAL SCIENTIST at Environmental Protection AgencyPHYSICAL SCIENTIST at Environmental Protection Agency
Megan CofferMegan Coffer
Principal Research Scientist at U.S. Environmental Protection AgencyPrincipal Research Scientist at U.S. Environmental Protection Agency
Ashley RamseyAshley Ramsey
Executive Resources Program Analyst at United States Environmental Protection AgencyExecutive Resources Program Analyst at United States Environmental Protection Agency
Estrella MontoyaEstrella Montoya
Dementia Caregiver at Ann BurgesDementia Caregiver at Ann Burges
Ana HernandezAna Hernandez
Care Giver at Destiny SupportsCare Giver at Destiny Supports