MARCIA STOUDEMIRE-LEE
Atlanta,GA
Summary
Well-organized Human Resources professional bringing more than 8 years of superior performance in fast-paced HR environments. Communicative and decisive with focus on improving and retaining quality in HR administration, payroll and recruiting. Well-qualified Departmental HR Generalist with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges. Successful human resource candidate with expertise in employee recruitment, training and payroll management. Adept at building and maintaining positive relationships with employees and management. Strong organizational skills and committed to adhering to relevant laws and regulations.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Departmental HR Generalist
Fulton County Clerk of Superior and Magistrate Courts
05.2016 - Current
- Achieves optimum customer service by assessing and referring customers' feedback to the appropriate desk for a quick resolution while evaluating metrics and developing strategies to improve customer satisfaction based on customer feedback
- Utilizes advanced technology to manage records in compliance with guidelines governing record retention; also promoted smooth operations by interacting with supervisor, other employees, the public, and other individuals to coordinate work activities
- Analyzes and processes documentation associated with departments within stated time frame and procedures; demonstrates mastery in optimizing morale, production, and organizational efficiency by providing the team with constructive feedback on performance
- Orchestrates the optimal oversight on all personnel-related duties encompassing the recruitment and training of both teams and leadership staff; manages all performance and behavioral issues and coaches' employees on growth opportunities; develops and implements process improvement initiatives regarding driving professional development grievance resolutions effective team building
- Analyze, design compensation programs
- Including, but not limited to, base pay, incentive pay, and performance management programs
- Growing and overseeing company remuneration policies, procedures, programs, and background screening
- Analyzing positions to ascertain the scope of employee responsibilities and requirements
- Analyzing and interpreting the company's remuneration programs
- Reviewing a wide range of relevant compensation data to ensure the company's remuneration policies are competitive
- Contributing company data to compensation surveys
- Analyzing results of compensation surveys
- Predicting future trends to steer the company in a positive direction
- Managing salary structure creation and maintenance
- Create recruitment plan and calendar according to operation
- Create onboarding plans and educate current and newly hired employees on HR policies, internal procedures, regulations, and core values
- Conduct comprehensive new employee orientation in order to provide new employees with a solid foundation from which to build a positive employment relationship
- Perform exit interviews by using Qualtrics to administer surveys to former employees to gather feedback to drive improvements across the organization and to discuss the employee's reasons for leaving and their experience of working for the organization.
Intern (Domestic Relations Division)
Montgomery County Court
01.2015 - 03.2015
- Completed a 10-week Legal Studies internship reporting to the Honorable Judge Anita Kelly
- Efficiently organized and managed files, documents, and exhibits; drafted divorce, orders of protection, custody, and child support orders; conducted legal research and prepared case disposition recommendations
- Conducted legal research, which determined more than 50% of judge's decisions; attended hearings with the judge for divorce, juvenile, and child custody cases
- Improved office effectiveness by managing all administrative functions in the legal office; promoted optimal customer service by identifying and resolving clients' needs.
Paralegal / Business Manager
Jackson Disability Law
07.2012 - 12.2014
- Gathered relevant information regarding cases by carrying out extensive research on facts, interviewing clients, recording statements from witnesses, and requesting medical reports regarding the case
- Worked collaboratively with professionals to facilitate hearings and trials, mediation closings, administrative proceedings, and arbitration, complying with federal and state policies
- Efficiently utilized computer software to file, organize and manage information; interacted with clients, attorneys, and others involved with the case; performed administrative tasks which boosted seamless operations.
Paralegal / Office Manager
Pitts & Zanaty, LLC
01.2005 - 07.2012
- Promoted strict compliance with established policies by training new and existing employees on organizational policies and procedures; increased employee performance by organizing advancement workshops
- Supervised employees to ensure timely and proper execution of assigned tasks; promoted optimum customer service by receiving clients' information and needs
- Handled cases from start to finish; enhanced case development by investigating facts and laws, assessing public records, receiving medical records, and gathering supporting documents for the case; prepared for trial by developing case files and organizing exhibits for hearing preparation.
Education
BS - Human Resource Management
Colorado State University, Global Campus
06.2020
Associates - Paralegal Studies
South University, Montgomery, AL
06.2015
Associates - Computer Information Systems
Trenholm Technical College, Montgomery, AL
Skills
- Microsoft Office Suite
- NeoGov
- AMS / Info Advantage
- Spark hire
- DocuSign
- HRIS
- Workday
- ADP
- Workforce Dimensions / Kronos
- Remedy Force / Salesforce
- Success Factor
- HR policies and procedures
- Onboarding and Orientation
- Talent Acquisition
- Payroll Administration
- Employee Relations Management
- Attendance Management
- Employment law compliance
- Job Analysis
- Organizational Development
- Diversity and Inclusion
- Employee Retention
- Exit Interviews
- Recruitment and selection
- Labor Relations
- Recruitment
- Training and mentoring
- Performance Management
- Complex Problem-Solving
- Project Management
- Documentation and Recordkeeping
- Human Resources Management Systems
- Employment Data Tracking
Certification
PSHRA Certification - Public Sector Human Resource Association
Awards
- Member of NAAAHR
- Lambda Epsilon Chi Honor Society
- Sigma Beta Delta Honor Society
- MAGNA CUM LAUDE
- CUM LAUDE
Additional Information
United States Marine Corps Veteran
Desert Storm Veteran
Timeline
Departmental HR Generalist
Fulton County Clerk of Superior and Magistrate Courts
05.2016 - Current
Intern (Domestic Relations Division)
Montgomery County Court
01.2015 - 03.2015
Paralegal / Business Manager
Jackson Disability Law
07.2012 - 12.2014
Paralegal / Office Manager
Pitts & Zanaty, LLC
01.2005 - 07.2012
BS - Human Resource Management
Colorado State University, Global Campus
Associates - Paralegal Studies
South University, Montgomery, AL
Associates - Computer Information Systems
Trenholm Technical College, Montgomery, AL
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