Marcia Tilton
Fruita,Co
Summary
Dedicated transportation professional with a clean driving record and a strong safety focus, honed at Absolute Prestige Limousines. Proven ability to navigate challenging weather conditions while ensuring passenger comfort and satisfaction. Skilled in pre-trip inspections and adept at building rapport with clients, resulting in enhanced service delivery and client loyalty.
Overview
26
26
years of professional experience
Work History
Bus Driver
Student Transportation of America, STA Colorado
07.2015 - 04.2025
- Kept bus interiors clean and tidy to provide comfortable passenger environments.
- Completed pre- and post-trip bus inspections for safe passenger transportation.
- Maintained a clean and sanitary bus interior by regularly inspecting for cleanliness, removing trash, and reporting necessary repairs to management.
- Operated bus and navigation equipment in alignment with company safety, DOT, and local traffic standards and regulations.
- Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
- Transported passengers safely along prescribed routes according to tight schedules.
- Assisted passengers with disabilities, ensuring safe boarding, comfortable travel, and proper disembarking procedures were followed.
- Performed bus driving duties while keeping student safety in mind to maintain good safety record.
- Navigated challenging weather conditions safely while keeping passengers informed of potential delays due to hazardous road situations.
Limousine Driver
Absolute Prestige Limousines
03.2010 - 04.2025
- Vacuumed, cleaned and sanitized vehicles between customers.
- Mapped efficient routes with minimal disruption to passengers or schedules.
- Calculated bills, issued receipts and accepted payments.
- Stowed passenger items with care and concern to avoid damage or displeasure with handling.
- Answered, scheduled, and responded to reservation calls at specific times and locations.
- Checked in with dispatch service and updated with current location.
- Operated party vehicles, buses and town cars.
- Continuously improved driving skills through participation in defensive driving courses aimed at reducing risks associated with different road conditions or weather events experienced during trips.
- Collaborated with colleagues to share best practices, troubleshoot challenges related to routes or scheduling, and provide support during particularly busy periods.
- Maintained an accident-free driving record with thorough pre-trip inspections and adherence to safety regulations.
- Developed tailored offerings for specific client groups, such as corporate executive transportation or wine-tasting tours, resulting in increased revenue opportunities for the limousine business.
- Built strong professional relationships with clients through attentive listening, excellent rapport-building skills, and genuine empathy for their needs.
- Kept clients informed of itinerary changes as needed, offering alternative options to ensure their satisfaction and maintain the company''s reputation for excellent customer service.
- Assisted passengers with luggage handling and ensured they were comfortably settled into the limousine before commencing each journey.
- Delivered high-quality transportation services for clients attending special events, including weddings, proms, and corporate functions.
- Enhanced customer satisfaction by promptly addressing their needs and maintaining a clean, comfortable limousine environment.
- Delivered passengers to destinations safely and on time.
- Followed applicable traffic regulations and traffic laws.
- Maintained excellent condition of vehicles through re-fueling, cleaning and repairing.
Bathroom Attendant
Country Jam
06.2019 - 06.2024
- Enhanced customer satisfaction by providing personalized assistance to individuals with special needs in the retail environment.
- Contributed to the overall atmosphere of the venue by providing courteous and respectful interactions with all patrons.
- Improved bathroom efficiency by promptly addressing maintenance issues and coordinating with custodial staff.
- Utilized strong organizational skills, ensuring all supplies were consistently replenished and readily available for guest use.
- Provided immediate response to emergency situations within the restroom area, following proper protocols to ensure guest safety and wellbeing.
- Implemented proactive measures to prevent bathroom vandalism and misuse by closely monitoring facilities during peak hours.
- Cleaned spills and removed waste or debris.
- Changed and replenished paper towels and soap.
- Communicated with guests by greeting and answering questions.
- Handled, used and maintained cleaning supplies and equipment.
- Enhanced customer satisfaction by maintaining a clean and well-stocked bathroom environment.
- Facilitated smooth traffic flow in busy restrooms during high-volume events or peak hours, directing guests to available stalls or urinals efficiently.
Employee Check In
Country Jam
06.1999 - 06.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Paid attention to detail while completing assignments.
- Strengthened communication skills through regular interactions with others.
Education
High School Diploma -
Grand Junction High School
Grand Junction, CO05-1972
Skills
- Clean driving record
- Safety-focused
- Pre-trip inspections
- Weather condition driving
- Safety practices
- DOT regulations
- Disability awareness
Timeline
Bathroom Attendant
Country Jam
06.2019 - 06.2024
Bus Driver
Student Transportation of America, STA Colorado
07.2015 - 04.2025
Limousine Driver
Absolute Prestige Limousines
03.2010 - 04.2025
Employee Check In
Country Jam
06.1999 - 06.2024
High School Diploma -
Grand Junction High School
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