Marcia Wilkens
Kiel,WI
Summary
I am a Hardworking Quality Control Inspector offering 12 years of manufacturing and production experience. Detail-oriented and systematic professional knowledgeable about compliance standards. Adheres strictly to documentation guidelines and reporting requirements.
I am a Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Diligent Quality Inspector with superior work ethic, friendly demeanor and 12 years of experience. Background includes receiving, inspecting and logging products and maintaining cleanliness of storage areas.
I am a highly motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
38
38
years of professional experience
Work History
Quality Control Inspector
Worthington Enterprises
Chilton, WI
02.2022 - Current
- Inspected products for defects and conformance to customer specifications using precision measuring instruments.
- Monitored production processes to ensure quality standards were met and documented results of inspections.
- Verified accuracy of product labels, including expiration dates and lot numbers.
- Conducted root cause analysis investigations when issues arose with production processes or end-products.
- Developed corrective action plans based on findings from investigations and audits.
- Maintained records of all nonconforming products and completed corrective actions as required.
- Identified areas for improvement in existing processes, procedures, and equipment.
- Provided technical support to other departments regarding quality related topics and initiatives.
- Trained new employees on proper use of test equipment and inspection techniques.
- Assisted engineering department with design verification tests as needed.
- Participated in internal and external audits to ensure compliance with applicable regulations.
- Tested finished goods prior to shipment according to established protocols.
- Communicated effectively with management regarding progress toward meeting quality objectives.
- Adhered strictly to Good Manufacturing Practices guidelines at all times.
- Examined products and materials for defects or deviations to remove or discard non-conforming items.
- Documented inspection results by completing reports and logs and summarizing and entering data into quality database.
- Assessed materials, parts and products for conformance with quality control requirements and production specifications.
- Recommended improvement measures to production process to meet quality control standards.
- Trained newly hired employees by explaining company procedures, job duties and performance expectations.
- Inspected and repaired products to meet project expectations.
- Used specialized tools to take precise measurements of various aspects of samples.
- Adhered to safety protocols to minimize equipment damage and avoid injuries.
- Oversaw proper tagging and identification of parts and components, enabling rejected or non-repairable parts to be properly marked, quarantined and rendered unusable.
- Documented nonconformities and recommended techniques for prompt resolution.
- Consulted with engineers to resolve quality, production and efficiency problems.
- Completed non-destructive tests and conducted continuous inspections.
- Analyzed plans, specifications and blueprints to understand product requirements.
- Inspected, tested and measured materials for conformance to specifications and regulatory requirements.
- Identified production concerns and worked with supervisors to understand and remedy situations.
- Notified supervisors or other relevant personnel of test or production issues.
- Marked materials with grade or acceptance status.
- Selected samples for use as test models.
- Made adjustments to equipment or calibrated instruments to required tolerances.
- Positioned components, parts or materials for testing.
- Oversaw disposal of products, materials and equipment not in compliance with tolerances, safety standards or quality levels.
- Learned new testing methods through continued education and research.
- Repaired malfunctions, reassembled items and performed final tests.
Picker Packer
Worthington Enterprises
Chilton, WI
04.2014 - 02.2022
- Picked orders according to customer specifications, utilizing order sheets, pick lists, and item numbers.
- Verified accuracy of picked items by comparing them against pick list.
- Maintained cleanliness of work area, equipment and supplies used in picking process.
- Operated warehouse machinery such as forklifts to move materials within the facility.
- Organized stock on shelves in an orderly fashion for efficient retrieval.
- Inspected and verified shipments for accuracy and quality assurance.
- Utilized RF scanners to track inventory movements throughout the facility.
- Labeled packages accurately with destination addresses for shipping purposes.
- Assembled boxes or other containers for packing goods prior to shipment.
- Reported any damaged products to supervisor immediately upon discovery.
- Assisted in unloading delivery trucks when necessary using pallet jacks or hand carts.
- Wrapped packages securely with bubble wrap, tape and labels before loading onto delivery trucks.
- Weighed packages to ensure they met shipping weight requirements.
- Processed returned items according to company policies and procedures.
- Monitored stock levels of warehouse supplies such as boxes, packaging materials and labels.
- Followed all safety protocols while operating warehouse machinery and driving forklifts.
- Provided assistance in other areas of the warehouse when needed including receiving and stocking duties.
- Fulfilled orders quickly to accomplish challenging daily objectives.
- Used handheld scanners to key in data for packages.
- Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
- Worked additional hours and shifts to meet tight deadlines during peak periods.
- Selected products and items from shelves and pallets for customer orders.
- Labeled boxes and placed in outbound collection areas.
- Picked up heavy objects using proper lifting techniques to avoid personal injuries.
- Cleaned and organized aisles, work stations and floors to promote operational productivity.
- Confirmed items picked for orders by keying codes into system.
- Promoted workplace safety and smooth production by keeping workspaces clean, organized and free of hazards.
- Reviewed packing slips and other documentation to properly box requested items for shipment.
- Completed shipping paperwork, attached appropriate labels and scanned barcodes for tracking.
- Packaged fragile items with protective padding to prevent damages during shipments.
- Limited damage to products and orders by using care when choosing items.
- Trained new employees regarding warehouse procedures and standards.
- Weighed and measured products and materials to meet regulatory requirements.
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
- Stocked shelves, racks and bins with new or transferred merchandise.
- Demonstrated great teamwork skills with staff members involved in production and transport.
- Packed and unpacked items, checking breakables before stocking on shelves.
- Received and counted stock items, recording data manually or on computer for inventory purposes.
- Inspected merchandise for wear or defects, disposing of damaged items as instructed by supervisors.
- Read orders to obtain item numbers and located merchandise in bins or on shelves.
- Operated forklift and pallet jack to transport heavy loads.
- Packed products into designated boxes, taking care to protect items from damage or shifting during transport.
- Printed accurate labels and applied to boxes, crates and containers prior to shipment.
- Packaged items with appropriate materials to prevent damage during shipping.
- Read orders to verify attributes and quantities of merchandise.
- During this time I trained for shipping and receiving
- Received incoming shipments, verifying quantity and quality of items against purchase orders.
- Maintained accurate records of all goods received and distributed in the warehouse.
- Ensured that stock was properly stored in designated areas according to safety regulations.
- Processed outbound shipments, including packing and labeling products for delivery.
- Loaded and unloaded trucks with pallet jacks or forklifts as needed.
- Operated computers to access information related to shipping activities.
- Performed regular cycle counts to maintain accurate inventory records.
- Maintained a clean work area by sweeping, dusting, mopping.
- Assisted in loading and unloading freight from trucks using lift gates or ramps, dollies, hand trucks or other equipment as necessary.
- Adhered to all safety standards while working with heavy machinery such as forklifts and pallet jacks.
- Reviewed customer orders for accuracy prior to shipping goods out of the facility.
- Inspected outgoing packages for damage before sealing them up for shipment.
- Worked closely with carriers such as FedEx, UPS, USPS and DHL regarding pick-ups and deliveries.
- Utilized RF scanners to track movements of inventory within the warehouse environment.
- Researched discrepancies between physical count of items versus inventory system reports.
- Operated forklifts, hand trucks, or other equipment to load, unload, transport and store goods.
- Compared bills of lading against actual merchandise received, inspected for damaged goods and coordinated distribution to correct departments.
- Identified order discrepancies and damaged items and notified supervisor.
- Packed, sealed or affixed postage to prepare materials for shipping.
- Inspected and recorded incoming and outgoing orders for count, damage and dates.
- Unpacked and examined incoming shipments to confirm consistency with records and routed materials to appropriate department.
- Operated lift and hand trucks to transfer materials to and from target areas.
- Delivered or routed materials to departments using handtruck, conveyor or sorting bins.
Packaging Associate
Worthington Enterprises
Chilton, WI
09.2012 - 03.2014
- Identified and sorted items for packaging according to product specifications.
- Inspected finished products for quality assurance.
- Assisted in the development of efficient processes for packaging items quickly and accurately.
- Stacked completed packages onto pallets for shipment.
- Labeled packages and recorded items packed in preparation for shipping.
- Processed finished product by moving through packaging machines.
- Set up jobs for lines and assisted with printing labels and packaging.
- Trained new employees on proper techniques for packaging, equipment operation and inventory management.
- Obtained, moved and sorted products and materials.
- Transferred packaged product from packaging to recipient or stock.
- Loaded and unloaded items from machines, carts and dollies.
- Staged loaded pallets with hand truck for fork truck pick-up.
- Collaborated with team members to ensure timely completion of orders.
- Assembled boxes, crates, and pallets using hand tools or automated equipment.
Accounting Clerk
Ron Langenfeld Accounting
Kiel, WI
01.2009 - 05.2009
- Maintained up-to-date accounts receivable records and coordinated monthly billing activities.
- Processed invoices, payments, and statements in a timely manner.
- Prepared bank deposits by compiling data from cashiers.
- Performed daily general ledger entries to record financial transactions accurately.
- Assisted with the preparation of month-end close activities including journal entries, reconciliations, accruals.
- Supported clerical and administrative needs of senior department staff.
- Managed daily bookkeeping functions with attention to accounts receivable, accounts payable, banking reconciliation and disbursements.
Business Owner
Midwest Cable Contractors
Kiel, WI
06.1986 - 06.2005
- Developed business plan to secure financial
- Identified and recruited staff members, including managers and sales personnel.
- Monitored cash flow to ensure proper budgeting of resources.
- Created a customer service policy to ensure customers were satisfied with products or services.
- Managed inventory levels to meet customer demand while minimizing costs.
- Ensured compliance with all local laws and regulations related to the business operations.
- Conducted regular meetings with employees to review progress towards company goals.
- Resolved conflicts between employees or customers in a timely manner.
- Reviewed financial statements on a monthly basis in order to assess financial health of the organization.
- Oversaw daily operations of the business and provided guidance when needed.
- Kept records for production, inventory, income and expenses.
- Interviewed, trained and supervised employees.
- Managed operations budgeting, accounts payable and accounts receivable and payroll.
- Reconciled daily sales, prepared bank deposits and assessed financial transaction reports.
- Kept up-to-date on regulatory changes affecting business operations.
- Developed business from ground up and prepared records and operations for smooth handover to new owners.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Delegated work to staff, setting priorities and goals.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Prepared staff work schedules and assigned team members to specific duties.
- Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
- Mitigated business risks by working closely with staff members and assessing performance.
- Developed and implemented HR strategies to improve employee engagement and retention.
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Conducted recruitment activities such as job postings, interviews, background checks and reference verifications.
- Managed payroll processing for multiple locations.
- Maintained records related to employee information such as attendance, leaves.
- Handled sensitive employee and company information with highest level of confidentiality and discretion.
- Created and maintained personnel records, such as hiring documents, benefits information and payroll data.
- Monitored attendance records and leave requests for accuracy and completeness.
- Facilitated and processed payroll using QuickBooks.
- Coordinated workers' compensation insurance and managed claims.
- Oversaw and monitored retirement program and enrollment.
Education
Some College (No Degree) - Computer/Business Law
Fox Valley Technical College
Appleton, WISkills
- Audit Coordination
- Defect Identification
- Materials Testing
- Visual inspections
- Process evaluation
- Inventory daily and yearly
- Inspection documentation
- Product Inspection
- Production methods
- Production experience
Timeline
Quality Control Inspector
Worthington Enterprises
02.2022 - Current
Picker Packer
Worthington Enterprises
04.2014 - 02.2022
Packaging Associate
Worthington Enterprises
09.2012 - 03.2014
Accounting Clerk
Ron Langenfeld Accounting
01.2009 - 05.2009
Business Owner
Midwest Cable Contractors
06.1986 - 06.2005
Some College (No Degree) - Computer/Business Law
Fox Valley Technical College