Marcia Zeonweh
Providence
Summary
Compassionate and dedicated professional with experience at Gateways To Change, Inc., excelling in client support and behavior redirection. Proven ability to enhance quality of life for individuals with disabilities while ensuring safety and compliance. Strong time management skills complemented by a commitment to maintaining dignity and privacy in all interactions.
Overview
7
7
years of professional experience
Work History
Direct Support Professi0onal
Gateways To Change, Inc
09.2022 - Current
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
- Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
- Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
- Assisted disabled clients to support independence and well-being.
Quality Assourance Food Safety Technician
Blount Fine Foos
08.2021 - 07.2022
- Ensured compliance with food regulations by maintaining accurate documentation and records of quality assurance activities.
- Conducted regular audits of sanitation practices in production areas to maintain a clean and safe working environment free from potential sources of contamination.
- Evaluated supplier performance through regular audits, strengthening relationships while upholding high-quality expectations for raw materials received.
- Enhanced product quality by conducting routine inspections and implementing corrective actions.
- Monitored industry trends in food safety regulations, making necessary adjustments to internal processes as needed to maintain compliance.
Hotel Housekeeping
Renaissance Downtown Hotel
07.2018 - 07.2021
- Ensured compliance with hotel policies and regulations by meticulously reviewing guest accounts and transactions.
- Adhered strictly to safety protocols, minimizing accidents and injuries among housekeeping staff members.
- Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
- Contributed to overall hotel success by actively participating in interdepartmental meetings and collaborations.
- Handled sensitive guest information securely, maintaining privacy and trust between the hotel and its clientele.
- Maintained guest privacy and security by following hotel protocols during room entry and cleaning.
Education
Christian Bible Faith Mission
Monrovia, Liberia (West Africa)09-2015
Baking $ Catering
National Organization of Wo0men
Monrovia, Liberia (West Africa)09-2015
Skills
- Time management
- First aid and safety
- Behavior redirection
- Client support
Timeline
Direct Support Professi0onal
Gateways To Change, Inc
09.2022 - Current
Quality Assourance Food Safety Technician
Blount Fine Foos
08.2021 - 07.2022
Hotel Housekeeping
Renaissance Downtown Hotel
07.2018 - 07.2021
Christian Bible Faith Mission
Baking $ Catering
National Organization of Wo0men
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