Marcia Ann DiStefano
Clarksville,FL
Summary
Highly-motivated liberal arts major with finely tuned multi-tasking abilities and drive to foster productivity and organization. Offers focus for collections maintenance, rare materials procurement and task prioritization. Received customer recognition for personable and approachable nature.
Overview
17
17
years of professional experience
Work History
Library Assistant
Montgomery County Public Library
09.2022 - Current
- Organized library shelves, materials and equipment in clear, alphabetized order.
- Handled check-in and check-out process of library books and materials at circulation desk.
- Placed books on proper shelves when returned to circulation.
- Located library materials, resources and technologies to fulfill patron requests.
- Answered questions from patrons and helped to find desired materials.
- Answered patron questions in-person or by phone regarding library services and resources.
- Processed library card applications and maintained patron records with accurate contact information.
- Collected fees, fines and donations for balanced library finances.
Substitute Teacher
Highlands County School Board
01.2016 - 01.2017
- Contracted for one school year as an ESE paraprofessional
- Spring semester 2021, I had my own second grade classroom as a long-term substitute
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Maintained day-to-day classroom management and discipline to promote learning initiatives.
Library Director
Seminole Indian Reservation
12.2013 - 04.2015
- Developed, implemented and managed special programs like school summer reading plans.
- Customer service, helped patrons with reader's advisory, reference questions, homework help, computer help as well as faxing and scanning documents for them
- Directed requests to appropriate maintenance personnel regarding physical improvement and upgrades necessary at all library facilities.
- Interacted well with customers to build connections and nurture relationships.
- Trained new employees on proper protocols and customer service standards.
- Trained and guided team members to maintain high productivity and performance metrics.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Created and performed storytime programs for the preschool
- Created and performed a Summer Reading Program
- Ran monthly reports and narratives
- Celebration, National Indian day and the Fall Festival; we provided crafts, games and goodie bags for the children of the Seminole community
- Set up a monthly Crafternoon (an afternoon of crafts) for the after school kids as well as a Game day unplugged, where the children played Lego's, Goldie blox, and board games
- Attended PAC meetings, informed the parents and education department of the services the library provided each month
- Worked with the Ah-Tha-Thi-Ki museum staff for a four week summer program with storytellers and critter shows
- Attended various webinars on collection development, customer service, reader's advisory and management skills
- Coordinated book signings, talks and dedications.
- Hired, scheduled and motivated library staff and volunteers.
- Managed team of 2.
Youth Program
Okeechobee Board of County Commissioners
06.2006 - 11.2013
- Collection Development, processing, cataloging, purchasing books for the Okeechobee County Library
- Worked as the children's librarian as well as my normal duties, creating and performing weekly storytimes and summer reading programs.
- Created a storytime program for school aged children and then presented this program in a local seminar in front of other librarians from around the state
- Entertained over 2, 100 children with my Florida Library Youth Program. Increasing the previous year of 700.
- Triple the amount of attendance by doing more outreach at summer schools and camps, preschools, and even worked with McDonald's and a local pizzeria for pop up programs
- Held 3 Scholastic Book Fairs raising over $3500 to purchase materials for the Library
- Created safe, fun environment for children and teens attending special programs at Library facility.
- Assisted supervisor by completing administrative and clerical tasks for program.
Education
Bachelor's Degree - English Literature
Florida Atlantic University
Boca Raton, FL5.2000
Women's Studies Certificate - undefined
Florida Atlantic University
05.2000
ME Associate's Degree Fashion - Merchandising
University of Maine
5.1991
Skills
- Automated Library Systems
- Critical Thinking
- Reference Support
- Knowledgeable Reference Librarian
- Library Databases and Programming
- Knowledge of Circulation Procedures
- Social Perceptiveness
- Project Coordination
- Verbal and Written Communication
- Book Classification
- Work Well Independently
Timeline
Library Assistant
Montgomery County Public Library
09.2022 - Current
Substitute Teacher
Highlands County School Board
01.2016 - 01.2017
Library Director
Seminole Indian Reservation
12.2013 - 04.2015
Youth Program
Okeechobee Board of County Commissioners
06.2006 - 11.2013
Bachelor's Degree - English Literature
Florida Atlantic University
Women's Studies Certificate - undefined
Florida Atlantic University
ME Associate's Degree Fashion - Merchandising
University of Maine
Similar Profiles
Betsinat ChambersBetsinat Chambers
Library Page at Montgomery County Public LibraryLibrary Page at Montgomery County Public Library
Lily Gutierrez-ZunigaLily Gutierrez-Zuniga
Library Page at Montgomery County Public LibraryLibrary Page at Montgomery County Public Library
Kayla QuarlesKayla Quarles
Library Page at Montgomery City-County Public LibraryLibrary Page at Montgomery City-County Public Library