Marcia Boyett & David Daley
Acworth,GA
Summary
Adept at fostering strong customer relationships and problem-solving, we have leveraged teaching and public speaking skills to enhance guest experiences at US Army Corps of Engineers campgrounds and recreation areas. By implementing the required systems and paying attention to details, we efficiently handled campground operations and safety measures, demonstrating flexibility and a keen ability to quickly adapt to changing environments.
Overview
52
52
years of professional experience
Work History
Campground Host
US Army Corps of Engineers/Bartow County
05.2024 - 09.2024
- Provided accurate information regarding local attractions, assisting campers in making informed decisions about their visit.
- Enhanced campground cleanliness by regularly inspecting sites and addressing maintenance issues.
- Addressed emergency situations promptly, coordinating with relevant authorities when necessary for guest safety.
- Improved camper check-in experience with organized reservation system and friendly customer service.
- Developed strong relationships with local businesses to promote campground and attract new visitors.
- Managed site inventory for efficient allocation of resources, minimizing waste while maintaining appropriate stock levels.
- Collaborated with fellow hosts on various tasks, ensuring smooth operations throughout camping season.
Campground Host
US Army Corp of Engineers
10.2023 - 03.2024
- Provided accurate information regarding local attractions, assisting campers in making informed decisions about their visit.
- Assisted in planning and execution of campground events, creating memorable experiences for guests.
- Managed site inventory for efficient allocation of resources, minimizing waste while maintaining appropriate stock levels.
- Collaborated with fellow hosts on various tasks, ensuring smooth operations throughout camping season.
Beach Attendant
US Army Corps of Engineers
05.2023 - 09.2023
- Demonstrated exceptional communication skills when interacting with diverse clientele, fostering positive relationships with repeat customers.
- Opened and close beach day use area in accordance with rules.
- Communicated concerns regarding unhappy guests and safety issues to park rangers and co-hosts.
- Maintained organized and functional workspace.
- Provided appropriately sized, cleaned life jackets to adults and children upon request.
- Increased guest satisfaction by promptly attending to their needs and requests throughout their visit.
- Provided first aid assistance when necessary, prioritizing guest safety above all else.
- Adapted to constantly changing weather conditions or unexpected challenges, demonstrating flexibility and resilience in the face of adversity.
High School English Teacher (Marcia)
Starkville Consolidated School District
08.1992 - 05.2018
- Evaluated student work fairly and consistently, offering detailed feedback to guide future improvement efforts.
- Stayed current on educational research and best practices by attending professional development workshops and conferences regularly.
- Provided one-on-one support for students with learning disabilities, enabling them to excel in their coursework.
- Boosted students'' reading and writing skills through targeted lessons, group activities, and individualized support.
- Managed classroom behavior effectively, implementing consistent expectations and consequences for all students.
- Supported students in developing social skills through structured activities and positive reinforcement techniques.
Corporate Sales Manager (David)
McClinton Energy Group
04.2011 - 10.2015
- Organized successful corporate events to increase brand awareness and generate new leads.
- Delivered engaging sales presentations to new clients, explaining technical information in simplified language to promote features and increase client base.
- Created detailed reports on sales performance metrics, highlighting areas requiring attention or action from senior management.
- Analyzed market trends to identify new business opportunities for company expansion.
- Increased corporate sales by developing and implementing effective sales strategies.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Grew businesses by adopting market expansion strategy to serve different customer needs.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
General Manager/Sales Manager (David)
T3 Energy Services
03.2002 - 08.2011
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Developed and maintained relationships with external vendors and suppliers.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Retail Sales Executive (Marcia)
The Carousel
07.1972 - 08.1992
- Increased customer satisfaction by resolving issues promptly and professionally.
- Acted as a brand ambassador by representing the company positively in all customer interactions and upholding the highest standards of professionalism.
- Strengthened store reputation by providing exceptional service, maintaining a clean environment, and addressing customer concerns quickly.
- Boosted sales by implementing effective product displays and engaging customers in conversation.
- Developed strong relationships with clients through attentive listening and personalized recommendations.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased new products effectively.
- Strengthened merchandising and promotional strategies to drive customer engagement and
- Greeted all customers cheerfully and asked open-ended questions to ascertain needs.
Education
Associate of Science - Business Administration
University of Wisconsin (David)
Eau Claire, WI05.2003
Bachelor of Science - Secondary Education
Mississippi State University (Marcia)
Starkville, MS05.1992
Bachelor of Science - Journalism/Business
Mississippi University For Women (Marcia)
Columbus, MS05.1982
Skills
- Wildlife awareness
- Strong customer relationships
- Problem solving
- Retail background
- Teaching/public speaking
- Cash handling/making change
- Self starters
- Efficient
- Attention to detail
- Quick learners
- Flexible
Additional Information
Besides camp hosting, David enjoys working at a "side gig" for a few hours each week. Marcia, however, directs her work efforts strictly to camp hosting. In our free time, we both enjoy boating, watching collegiate sports, and playing with our two (about 25 pounds each) pups Fred and Ginger (rat terrier and shetland sheepdog, respectively).
Timeline
Campground Host
US Army Corps of Engineers/Bartow County
05.2024 - 09.2024
Campground Host
US Army Corp of Engineers
10.2023 - 03.2024
Beach Attendant
US Army Corps of Engineers
05.2023 - 09.2023
Corporate Sales Manager (David)
McClinton Energy Group
04.2011 - 10.2015
General Manager/Sales Manager (David)
T3 Energy Services
03.2002 - 08.2011
High School English Teacher (Marcia)
Starkville Consolidated School District
08.1992 - 05.2018
Retail Sales Executive (Marcia)
The Carousel
07.1972 - 08.1992
Associate of Science - Business Administration
University of Wisconsin (David)
Bachelor of Science - Secondary Education
Mississippi State University (Marcia)
Bachelor of Science - Journalism/Business
Mississippi University For Women (Marcia)
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