Marcial Hernandez
Miami,FL
Summary
Residential Technology Professional with 20+ years of experience delivering high-end smart home, lighting control, security integration, and premium audio/video solutions for luxury residences, estates, penthouses, and custom homes. Expert in white-glove client service, system design, programming, commissioning, and managing projects with builders, architects, interior designers, and discerning homeowners. Proven ability to execute flawless installations while maintaining confidentiality, professionalism, and premium client experience.
Overview
25
25
years of professional experience
1
1
Certification
Work History
System Engineer
Hi Solutions
Fort Lauderdale, Florida, United States
06.2021 - Current
- Engineer and deploy advanced AV, lighting & shades, automation, and control systems for luxury homes.
- Designed and built integrated systems according to contract specifications, clients needs, and scope of work for high-end residential homes.
- Lead project execution from design through commissioning and client handoff.
- Serve as senior escalation point for complex troubleshooting and service issues.
- Build trusted relationships with homeowners, builders, architects, and executives.
System Engineer & Lighting Programmer
Media Design Associates Inc
Fort Lauderdale
09.2014 - 06.2021
- Delivered premium integrated technology solutions for upscale residential clients.
- Programmed Lutron lighting systems, scenes, interfaces, and automation logic.
- Managed field teams, installations, testing, and turnover.
- Maintained exceptional customer satisfaction and repeat business.
- Led system architecture design and implementation for complex media projects.
- Mentored junior engineers, providing guidance on best practices and technical standards.
- Collaborated with cross-functional teams to integrate new technologies into existing systems.
System Engineer & Lighting Programmer
Vitel Communications, Inc
Miami
08.2011 - 08.2014
- Developed system layouts and control strategies for commercial/residential environments.
- Installed and programmed integrated technology systems.
- Performed diagnostics, repairs, and preventive maintenance.
- Supported project teams to ensure quality delivery.
Audio Video Technician/ Programmer
AVL Electronics
Miami
01.2001 - 08.2008
- Installed, configured, and serviced surround sound, distributed audio, structured wiring, and automation systems.
- Performed programming, troubleshooting, maintenance, and system optimization for residential clients.
- Provided homeowner training, technical support, and post-installation service to ensure customer satisfaction.
Education
Associate of Science - Electronics Engineering
Miami Dade College
Miami, FLElectronic Technology - Electronic Technology
Robert Morgan Educational Center
Miami, FLSkills
- Audio Video technology proficiency
- Home theater design
- Lighting Control Systems
- Lutron shading solutions management
- Surveillance System Design
- Experienced in integrating systems
- Systems Engineering
- Audio Video Conferencing
- LED lighting design
- Control System Solutions
- Project Management
- Technical Support
Certification
- Lutron Homeworks QSX Programmer
- Sivoia & Palladiom Shade
- Ketra Programmer
- Lutron Designer Canvas
- D-tools Cloud and SI Software
Languages
Spanish
Native or Bilingual
Timeline
System Engineer
Hi Solutions
06.2021 - Current
System Engineer & Lighting Programmer
Media Design Associates Inc
09.2014 - 06.2021
System Engineer & Lighting Programmer
Vitel Communications, Inc
08.2011 - 08.2014
Audio Video Technician/ Programmer
AVL Electronics
01.2001 - 08.2008
Associate of Science - Electronics Engineering
Miami Dade College
Electronic Technology - Electronic Technology
Robert Morgan Educational Center