Marciano Viera

• Developed strong relationships with clientele through consistent follow-up calls and personalized service recommendations.
• Assisted customers with locating specific parts, leading to a streamlined shopping experience.
• Conducted regular inventory audits, identifying discrepancies and making necessary adjustments to maintain accurate records.
• Provided exceptional customer support to every guest to promote satisfaction and meet service guidelines.
• Processed customer orders accurately and efficiently, contributing to repeat business.
• Utilized computer systems to look up part information, expediting the sales process and enhancing customer satisfaction.

Collaborated with team members to maintain a clean and organized workspace, promoting an efficient work environment.

• Received incoming shipments, compared contents against associated records and transmitted to proper department.
• Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
• Reduced shipping errors through meticulous inspection of outgoing packages and double-checking labels.
• Maximized warehouse space .
• Coordinated emergency shipments to fulfill urgent customer orders, maintaining high levels of customer satisfaction.
• Utilized forklift or pallet jack to load, unload, transport and store goods.

• Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
• Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
• Boosted customer satisfaction through timely order fulfillment and accurate inventory tracking.

Collaborated closely with sales department to address any issues related to product availability or shipment delays.

Ship UPS , FED-EX and LTL orders.

Help customers at the counter.

Take order's over the phone

Drive orders to customers

Pull orders by using RF Gun

Load and unload with forklift