Answer phone calls and schedule appointments for Employees who need immunizations, TB Skin Tests, Clearance to return to work, or Respiratory Protection Evaluations.
Schedule new hires for pre-employment screenings.
Keep track of employees due for their annual Employee Health requirements and send reminder emails to their managers to ensure compliance.
Break down bill invoices that Employee Health is billed for and send to accounts payable each month.
Sales and Replenishment Analyst
Fruit Of The Loom
Bowling Green, Kentucky
10.2009 - 07.2020
Reviewed weekly inbound customer replenishment orders for my retail account.
Analyzed store inventory levels and sales performance.
Created a point of sale plan for forecast team to review and relay to production planning.
Communicated to sales manager when in stock levels were low on a product to ensure account placed larger orders as necessary.
Reviewed and recommended product/size expansion opportunities based on sales performance.
Regularly attended conference calls with internal sales manager, account buyer, and account business analyst to discuss opportunities to increase/decrease inventory levels on a specific product based on sales performance.
Attended monthly consensus meetings with forecast team, sales, and merchandising to analyze sales trends and performance and make necessary adjustments to forecast.
Attended quarterly reconciliation meetings to review upcoming new products and make decisions on whether account should include our new product in their assortment.
Ensure account buyer ordered new products as committed and within timeline committed.
Tracked shipments on purchase orders to ensure timely and accurate shipment.
Project Supervisor
Afni Inc.
Bowling Green, KY
05.2000 - 10.2009
Closely collaborated with project team members to identify and quickly address problems.
Monitored incoming calls and coached team members on how to deliver exceptional customer service to comply with quality guidelines.
Served as point of contact between our client and the department to effectively communicate information to fellow supervisors and customer care consultants.
Coached and developed team members to meet and exceed goals.
Participated in client conference calls.
Conducted new hire and internal employee interviews and made hiring decisions.
Completed annual performance appraisals and reviewed with team members.
Held team meetings on a regular basis to communicate updated information.
Assistant Store Manager
Dawahares
Bowling Green, Kentucky
07.1998 - 05.2000
Maintained customer service while supervising and motivating employees.
Encouraged employees to meet sales goals, scheduled breaks, and responded to customer concerns.
Managed opening and closing procedures, which included balancing money.
Completed computer reports of daily store activity, made daily deposits, confirmed employee payroll hours, answered phone, and operated fax machine.
Performed markdowns and set sales floor layout for effective visualization of merchandise.