Answer phone calls and schedule appointments for Employees who need immunizations, TB Skin Tests, Clearance to return to work, or Respiratory Protection Evaluations.
Schedule new hires for pre-employment screenings.
Keep track of employees due for their annual Employee Health requirements and send reminder emails to their managers to ensure compliance.
Break down bill invoices that Employee Health is billed for and send to accounts payable each month.
Sales and Replenishment Analyst
Fruit Of The Loom
Bowling Green, Kentucky
10.2009 - 07.2020
Reviewed weekly inbound customer replenishment orders for my retail account.
Analyzed store inventory levels and sales performance.
Created a point of sale plan for forecast team to review and relay to production planning.
Communicated to sales manager when in stock levels were low on a product to ensure account placed larger orders as necessary.
Reviewed and recommended product/size expansion opportunities based on sales performance.
Regularly attended conference calls with internal sales manager, account buyer, and account business analyst to discuss opportunities to increase/decrease inventory levels on a specific product based on sales performance.
Attended monthly consensus meetings with forecast team, sales, and merchandising to analyze sales trends and performance and make necessary adjustments to forecast.
Attended quarterly reconciliation meetings to review upcoming new products and make decisions on whether account should include our new product in their assortment.
Ensure account buyer ordered new products as committed and within timeline committed.
Tracked shipments on purchase orders to ensure timely and accurate shipment.
Project Supervisor
Afni Inc.
Bowling Green, KY
05.2000 - 10.2009
Closely collaborated with project team members to identify and quickly address problems.
Monitored incoming calls and coached team members on how to deliver exceptional customer service to comply with quality guidelines.
Served as point of contact between our client and the department to effectively communicate information to fellow supervisors and customer care consultants.
Coached and developed team members to meet and exceed goals.
Participated in client conference calls.
Conducted new hire and internal employee interviews and made hiring decisions.
Completed annual performance appraisals and reviewed with team members.
Held team meetings on a regular basis to communicate updated information.
Assistant Store Manager
Dawahares
Bowling Green, Kentucky
07.1998 - 05.2000
Maintained customer service while supervising and motivating employees.
Encouraged employees to meet sales goals, scheduled breaks, and responded to customer concerns.
Managed opening and closing procedures, which included balancing money.
Completed computer reports of daily store activity, made daily deposits, confirmed employee payroll hours, answered phone, and operated fax machine.
Performed markdowns and set sales floor layout for effective visualization of merchandise.
<ul><li>Advised 20+ leaders on complex employee relations issues like performance management and workplace investigations, ensuring full compliance with Panamanian labor law and minimizing legal risks.</li><li>Keeping an Open-Door policy for the employees. Investigations regarding employee issues and complaints. Collaboration with the Security and Employee Relations departments in investigations.</li><li>Review and approval of disciplinary actions. Completed more than 500 terminations according to Panamanian labor law.</li><li>Requesting, reviewing and approving of HRIS updates, transfers, benefits payments, intercompany and schedules changes.</li><li>Led the foreigner workers contract terminations according to the established Labor Law and company policies.</li><li>Participated in the Health and Safety Committee and inspections of the Social Insurance Institution, obtaining a passing score on every inspection. Developed the accidents events guidelines and form.</li><li>Participated in projects and tasks together with other areas such as HRIS and HR Corporate, for instance, the creation of the employee knowledge database to feed the chatbot for employees questions/answers.</li><li>Reporting and KPIs examination, including attrition and exit interviews results.</li><li>Review of policies, guidelines and procedures. Creation and updates of processes and control spreadsheets such as job abandonment process and form and the Oracle Manager Self Service control.</li><li>Implemented the onboarding program for new hires.</li><li>Developed HR Topics training plan for Operations staff.</li><li>Provided on the job training to the local HR members, developing skills and empowering the team.</li><li>Managed the HR providers purchase orders and payment requests.</li><li>Maintained close collaboration with the payroll department on claims and other employees inquiries, as well as support with compliance documents.</li></ul> at ALORICA<ul><li>Advised 20+ leaders on complex employee relations issues like performance management and workplace investigations, ensuring full compliance with Panamanian labor law and minimizing legal risks.</li><li>Keeping an Open-Door policy for the employees. Investigations regarding employee issues and complaints. Collaboration with the Security and Employee Relations departments in investigations.</li><li>Review and approval of disciplinary actions. Completed more than 500 terminations according to Panamanian labor law.</li><li>Requesting, reviewing and approving of HRIS updates, transfers, benefits payments, intercompany and schedules changes.</li><li>Led the foreigner workers contract terminations according to the established Labor Law and company policies.</li><li>Participated in the Health and Safety Committee and inspections of the Social Insurance Institution, obtaining a passing score on every inspection. Developed the accidents events guidelines and form.</li><li>Participated in projects and tasks together with other areas such as HRIS and HR Corporate, for instance, the creation of the employee knowledge database to feed the chatbot for employees questions/answers.</li><li>Reporting and KPIs examination, including attrition and exit interviews results.</li><li>Review of policies, guidelines and procedures. Creation and updates of processes and control spreadsheets such as job abandonment process and form and the Oracle Manager Self Service control.</li><li>Implemented the onboarding program for new hires.</li><li>Developed HR Topics training plan for Operations staff.</li><li>Provided on the job training to the local HR members, developing skills and empowering the team.</li><li>Managed the HR providers purchase orders and payment requests.</li><li>Maintained close collaboration with the payroll department on claims and other employees inquiries, as well as support with compliance documents.</li></ul> at ALORICA
Employee Health and Safety Department Assistant at Piedmont Athens Regional Medical CenterEmployee Health and Safety Department Assistant at Piedmont Athens Regional Medical Center
Physician Assistant, Employee Health Manager at St. Catherine of Siena HospitalPhysician Assistant, Employee Health Manager at St. Catherine of Siena Hospital