Marcie Farinella
Mesa,AZ
Summary
Reliable, hardworking Logistics Assistant focused on handling all logistics needs efficiently. Knowledgeable about shipping and receiving, inventory counts and import and export regulations. Good interpersonal and communication skills.
Overview
23
23
years of professional experience
Work History
Logistics Assistant
Masson Cheese Corp
07.1985 - 09.2008
- Ensured accurate documentation, maintaining detailed records of shipments, invoices, and receipts for compliance purposes.
- Maintained a safe work environment by enforcing strict adherence to safety regulations and protocols.
- Provided exceptional customer service, addressing inquiries and resolving issues related to orders, shipping, and returns promptly.
- Ensured timely delivery of products by coordinating efficient transportation routes and carrier schedules.
- Worked with vendors to schedule daily pickups and weekly deliveries.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Received and processed customer payments.
Customer Service Representative
Masson Cheese Corp
07.1985 - 09.2008
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
Education
Associate of Arts - General Ed, Communications
Citrus College
Glendora, CA06.1986
Skills
- Inventory Management Procedures
- Freight Billing
- Spreadsheet Tracking
- Accounting Principles Knowledge
- Shipping Documentation
- Customer Relations
Timeline
Logistics Assistant
Masson Cheese Corp
07.1985 - 09.2008
Customer Service Representative
Masson Cheese Corp
07.1985 - 09.2008
Associate of Arts - General Ed, Communications
Citrus College