Marcie Fowler
Tyler,Texas
Summary
Compassionate and highly experienced education professional transitioning into healthcare, with a strong foundation in psychology and over a decade of experience advocating for and supporting diverse populations. Skilled in navigating complex systems, communicating across teams, and building trusting relationships with underserved communities. Currently completing a Master’s in Psychology with a focus on human development. Proven track record of individualized support, collaborative problem-solving, and program implementation. Eager to bring a patient-centered, service-driven approach to the Patient Relations Manager role at Oak Street Health.
Overview
11
11
years of professional experience
Work History
Master Teacher
Three Lakes Middle School
Tyler, TX
08.2024 - Current
- Developed individualized learning and support plans, analogous to case management, based on data and student/family collaboration
- Built long-term relationships with students and families to improve engagement, communication, and academic outcomes
- Advocated for underserved and neurodiverse students by facilitating access to appropriate services and accommodations
- Mentored new staff, serving as a point of contact for system processes and policy navigation
Reading & Writing Teacher, RLA Department Head
Three Lakes Middle School
Tyler, TX
08.2022 - Current
- Created engaging, inclusive experiences for over 150 students annually, prioritizing underserved and special needs learners
- Partnered with families to ensure clear understanding of educational options, assessments, and services, mirroring insurance/billing support practices
- Led department-level initiatives, driving consistent results in comprehension and success metrics (97% STAAR pass rate)
- Served on campus committees to improve access and experience for all students
Dyslexia Teacher and Case Manager (Grades K–5)
Owens Elementary
Tyler, TX
08.2018 - 08.2022
- Supported 78+ students and their families in accessing accommodations and individualized instruction through coordinated planning
- Participated in ARD and 504 meetings, advocating for services and navigating eligibility policies similar to Medicare/public benefits
- Achieved 96% pass rate for students with dyslexia, reflecting data-informed and relationship-based interventions
Reading Interventionist
Whitehouse ISD
Whitehouse, Texas
08.2014 - 07.2018
- Collaborated with specialists from other disciplines such as speech therapy or occupational therapy on behalf of assigned caseloads.
- Monitored progress of identified students by collecting data on an ongoing basis and using it to inform instruction decisions.
- Built relationships with students and guardians through active communication and positive feedback.
- Analyzed and reported on each student's progress in reading in accordance with school district's policies.
- Created lesson plans to help struggling readers increase their comprehension skills.
- Maintained accurate records of student progress towards meeting literacy goals set forth in IEPs.
- Maintained student records in accordance with district standards.
- Developed and implemented Individual Education Programs for students with reading disabilities.
- Established clear plans with each student and collaborated closely to achieve targets.
- Assisted classroom teachers in adapting instruction materials to meet the needs of special education students.
- Created and implemented compliant IEPs, progress reports and state-specific special education documentation.
- Cultivated classroom environment focused on inclusion and growth, fostering both social and academic development.
Education
Master of Arts - Psychology
University of Arizona Global Campus
10.2025
Bachelor of Arts - Psychology
University of Texas at Tyler
Skills
- Patient and family advocacy
- Relationship building & trust development
- Community health and outreach experience
- Data-driven decision making
- Navigating public benefit systems (IEPs, 504s, accommodations)
- Problem-solving & case-style support
- Cultural sensitivity and inclusive service
- Communication with diverse populations
- Customer service and experience management
- Team collaboration & training
- Educational program design
- Medicare familiarity (coursework and Medicaid knowledge required for case management)
- Data analysis
- Case management
- Collaboration skills
- Advocacy techniques
- Effective communication
- Team collaboration
- Texas teaching certification 4-8
- Flexible and adaptive
- Decision-making
- Time management abilities
Certifications And Recognition
- Science of Reading/Reading Academy Certification, 2022
- ESL Certification, 2012–Present
- Distinguished Level Educator, Texas Teacher Incentive Allotment, 2023–2029
- Authored grants and was the recipient of $15,000 in grants for classroom innovation over a three year period
Timeline
Master Teacher
Three Lakes Middle School
08.2024 - Current
Reading & Writing Teacher, RLA Department Head
Three Lakes Middle School
08.2022 - Current
Dyslexia Teacher and Case Manager (Grades K–5)
Owens Elementary
08.2018 - 08.2022
Reading Interventionist
Whitehouse ISD
08.2014 - 07.2018
Master of Arts - Psychology
University of Arizona Global Campus
Bachelor of Arts - Psychology
University of Texas at Tyler