MARCIE GARCIA

• Advised clients on their insurance needs and coverage options based on individual requirements.
• Responded promptly to customer inquiries regarding product offerings or service requests.
• Developed and maintained relationships with clients to ensure ongoing customer satisfaction.
• Assisted customers in understanding the details of their health life insurance policies.
• Provided support during open enrollment periods by answering questions about plan options.
• Performed routine follow-up calls to assess customer satisfaction with products and services.

At Presbyterian Day School I assist the teacher in caring for the children by

• Helping supervise the children
• Preparing snacks
• Implementing childrens curriculum

As a Childcare provider I had many roles, some which include supervising the children, preparing meals and snacks, changing diapers, and developing schedules and routines to ensure that the children had a good balance of learning time, physical activity, rest, and playtime.

• Handled receiving, organization and prioritization of various corporate documents in preparation for scanning.
• Checked images to verify scanning quality was suitable and complied with company’s policies.

At Prosperity Bank as a CSR/Teller, I received cash and checks for deposit, entering transactions into computer and issuing customer receipts. I also processed customer transactions, including loan payments, safe deposit boxes and check-cashing.