Marcie Jones
New Albany,IN
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
18
18
years of professional experience
Work History
Regional Director
Live Well Healthcare Solutions
10.2022 - Current
- Oversee dining operations in long term care facilities
- Visited sites periodically to view service levels and adherence to company service standards.
- Ensure services are provided in accordance with state and federal regulations.
- Monitored staff performance by actively engaging in and observing day-to-day activities.
- Assisted in recruiting, hiring and training of team members.
Dining Services Director
Hellenic Senior Living
08.2022 - 10.2022
- Managed daily operations of the kitchen in accordance with state and federal regulations
- Maintained food and labor budgets
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Monitored food production and corrected issues in preparation, portioning or other areas.
District Manager
Healthcare Services Group
12.2017 - 04.2022
- Built positive and productive relationships with clients.
- Supervised 10 locations to enforce high-quality standards of operation.
- Located, developed and promoted talented employees to cultivate collaborative and hardworking leadership team.
- Held weekly meetings with clients.
- Worked diligently to resolve unique and recurring complaints, enhancing customer service.
Dietary Manager
Kindred Healthcare/ Healthcare Services Group
05.2005 - 12.2017
- Monitored production to check safety, standardized production and appropriate portioning.
- Visited with residents to inquire about satisfaction, quality and personal preferences.
- Consulted with dietitians to plan menus appropriate for patient needs.
- Interviewed, hired and trained dietary personnel to provide optimal service.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Maximized quality assurance by completing frequent line checks.
Education
High school diploma -
New Albany High school
2001
Skills
- Communication
- Goal Oriented
- Leadership
- Interpersonal Skills
- Team Building
- Staff Management
- Client Relationships
- Operational Standards
Timeline
Regional Director
Live Well Healthcare Solutions
10.2022 - Current
Dining Services Director
Hellenic Senior Living
08.2022 - 10.2022
District Manager
Healthcare Services Group
12.2017 - 04.2022
Dietary Manager
Kindred Healthcare/ Healthcare Services Group
05.2005 - 12.2017
High school diploma -
New Albany High school