Marcie Jones
New Albany,IN
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
18
18
years of professional experience
Work History
Regional Director
Live Well Healthcare Solutions
Indiana, Kansas, Virginia, Ohio, Massachusetts
10.2022 - Current
- Oversee dining operations in long term care facilities
- Visited sites periodically to view service levels and adherence to company service standards.
- Ensure services are provided in accordance with state and federal regulations.
- Monitored staff performance by actively engaging in and observing day-to-day activities.
- Assisted in recruiting, hiring and training of team members.
Dining Services Director
Hellenic Senior Living
New Albany, IN
08.2022 - 10.2022
- Managed daily operations of the kitchen in accordance with state and federal regulations
- Maintained food and labor budgets
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Monitored food production and corrected issues in preparation, portioning or other areas.
District Manager
Healthcare Services Group
Indiana
12.2017 - 04.2022
- Built positive and productive relationships with clients.
- Supervised 10 locations to enforce high-quality standards of operation.
- Located, developed and promoted talented employees to cultivate collaborative and hardworking leadership team.
- Held weekly meetings with clients.
- Worked diligently to resolve unique and recurring complaints, enhancing customer service.
Dietary Manager
Kindred Healthcare/ Healthcare Services Group
Clarksville, IN
05.2005 - 12.2017
- Monitored production to check safety, standardized production and appropriate portioning.
- Visited with residents to inquire about satisfaction, quality and personal preferences.
- Consulted with dietitians to plan menus appropriate for patient needs.
- Interviewed, hired and trained dietary personnel to provide optimal service.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Maximized quality assurance by completing frequent line checks.
Education
High school diploma -
New Albany High school
2001
Skills
- Communication
- Goal Oriented
- Leadership
- Interpersonal Skills
- Team Building
- Staff Management
- Client Relationships
- Operational Standards
Timeline
Regional Director
Live Well Healthcare Solutions
10.2022 - Current
Dining Services Director
Hellenic Senior Living
08.2022 - 10.2022
District Manager
Healthcare Services Group
12.2017 - 04.2022
Dietary Manager
Kindred Healthcare/ Healthcare Services Group
05.2005 - 12.2017
High school diploma -
New Albany High school