Marcie Monroe
Waynesboro,VA
Summary
Accomplished Site Supervisor with a proven track record at Allied Universal Security Services, enhancing team productivity and safety. Expert in site coordination and operations management, I excel in fostering employee skills and ensuring compliance. My leadership significantly improved morale and efficiency, demonstrating exceptional decision-making and effective communication.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Site Supervisor
Allied Universal Security Services
8 - 12.2022
- Trained new team members on site policies and procedures.
- Maintained records and logs of work performed and materials and equipment used.
- Worked with personnel and managers to meet strict timelines.
- Oversaw personnel safety and efforts at work site.
- Developed work schedules for team members to maximize shift coverage.
- Implemented best practices and safe operating procedures.
- Provided clear communication to team members regarding goals, expectations, and individual responsibilities within the project scope.
- Improved employee morale through consistent leadership support, fostering a positive working environment conducive to productivity.
- Resolved issues among team members to keep employees on task.
- Provided onsite training to help develop employee skills.
Pizza Maker
Pizza Hut
08.2013 - 09.2015
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Managed time efficiently in order to complete all tasks within deadlines.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Assistant Manager
Walmart
04.2002 - 07.2004
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Mentored team members to enhance professional development and accountability in workplace.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
- Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
Factory Worker
Hershey
08.1999 - 03.2002
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Facilitated clear communication between employees and upper management through regular meetings and updates.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various projectstasks.
- Assisted in organizing and overseeing assignments to drive operational excellence.
Education
Silver Certificate - Career And Technical Education
Blue Ridge Community College
Weyers Cave, VA07.2013
Bachelor Of Science - Psychology
University of Phoenix
Tempe, AZ04.2012
Associate Degree - Psychology
University of Phoenix
Tempe, AZ04.2010
Diploma - Regular Education
Stuarts Draft High School
Stuarts Draft, VA06.1999
Skills
- Team Supervision
- Site coordination
- Site Safety
- Safety awareness
- Staff Management
- Compliance Monitoring
- Technical knowledge
- Operations Management
- Team Leadership
- Decision-Making
- Effective Communication
- Employee Training
- Self Control and Integrity
Accomplishments
Awarded best site in 2022 by perdue farms.
Certification
Security license held since 2014
Timeline
Pizza Maker
Pizza Hut
08.2013 - 09.2015
Assistant Manager
Walmart
04.2002 - 07.2004
Factory Worker
Hershey
08.1999 - 03.2002
Silver Certificate - Career And Technical Education
Blue Ridge Community College
Bachelor Of Science - Psychology
University of Phoenix
Associate Degree - Psychology
University of Phoenix
Diploma - Regular Education
Stuarts Draft High School
Site Supervisor
Allied Universal Security Services
8 - 12.2022
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