Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
15
15
years of professional experience
Work History
Executive Assistant to the Chief Executive Officer
Nunda Lumber & Hardware, Inc.
Nunda, NY
12.2023 - Current
Act as an intermediary between the CEO and other departments or outside organizations when needed.
Assist in project management by tracking deadlines and deliverables.
Develop office procedures to streamline administrative tasks and workflows.
Open, read and reply to e-mails, letters and correspondence on behalf of executives.
Screen phone calls for executives to instantly identify priority clients and filter out spam calls.
Follow proper accounting and bookkeeping procedures to support audits.
Manage daily invoices, reports and proposals.
Prepare invoices and draft memos for executives.
Manage in house charge accounts and send out monthly statements.
District Treasurer
Keshequa Central School
Nunda, USA
07.2022 - 12.2023
Act as custodian of all moneys belonging to the School District.
Process all accounts payable and accounts receivable.
Compile monthly financial reports for auditor.
Calculate and make daily bank deposits.
Maintain and reconcile monthly bank statements.
Enter purchase orders, confirm receiving, and submit for payment.
Review budget and make transfers as necessary.
Maintains records related to NYS and Federal grants.
Review invoices prior to payment authorization.
Monitor cash flow and maintain effective banking relationships for operations.
Vice President
Nunda Lumber & Hardware, Inc.
Nunda, USA
07.2016 - 06.2022
Responsible for overall successful operation of the general office, including 3 direct reports.
Oversee customer accounts, client analysis, and optimization needs.
Proactively assess, clarify, and validate customer needs on an ongoing basis.
Assist with the data entry of new products into the Spruce ERP system.
Responsible for all employee training in new software and the daily maintenance of computer systems.
Responsible for the purchasing of department materials.
Drive change in other departments including Sales, Installation, Operations, IT, and others, to improve the customer experience and help grow market share.
Responsible for advertising campaign including purchasing, ad placement, medium.
Responsible for all account maintenance. Includes running monthly statements, adjusting credits/debits, tax situations, and customer issues.
Office Manager
Nunda Lumber & Hardware, Inc.
Nunda, USA
06.2011 - 06.2016
Develop, execute, and maintain standards and business practices to operate at a high level.
Built and maintained strong customer relationships through consistent and accurate communication.
Provide support to internal Operations and Sales Teams focusing on customer onboarding, revenue growth, and solution satisfaction.
Manage, set work schedules, and handle personnel issues for 2-4 employees depending on season.
Enter material quotes into excel for design team.
Responsible for the surveillance of customer accounts, reacting accordingly to manage issues and drive revenue.
Responsible for daily balancing of income sheets, and revenue reports.
Education
Associate Degree - Applied Science, Business Management
Alfred State College
Alfred, NY
01.2009
Skills
Strong Interpersonal Skills
Strategic Account Management
Effective Communicator
Proficient in Excel
General Ledger Accounting Skills
Financial reporting
Accounts reconciliation
Public finance procedures
Customer relationship management
Office operations
References
Scott Amidon, General Manager, Nunda Lumber & Hardware, 585-447-4417, scottamidon64@gmail.com
Jakob Rease, Vice President, Commercial Lending, Community Bank, 585-808-8328, Jakobrease@gmail.com
Timeline
Executive Assistant to the Chief Executive Officer
Nunda Lumber & Hardware, Inc.
12.2023 - Current
District Treasurer
Keshequa Central School
07.2022 - 12.2023
Vice President
Nunda Lumber & Hardware, Inc.
07.2016 - 06.2022
Office Manager
Nunda Lumber & Hardware, Inc.
06.2011 - 06.2016
Associate Degree - Applied Science, Business Management