Summary
Overview
Work History
Education
Skills
Timeline
Generic

Marcie Rodriguez

Baytown,TX

Summary

Enthusiastic and detail-oriented professional seeking an entry-level Customer Reservations position at Delta Airlines. Eager to leverage strong communication skills, customer service experience, and a passion for the aviation industry to contribute to a high-quality customer experience.

Overview

1
1
year of professional experience

Work History

Unarmed Security Officer

Allied Universal Security Services
02.2024 - Current

· Monitored Access Points: Vigilantly managed the entry and exit of personnel and vehicles at a high-security chemical plant, ensuring only authorized individuals accessed restricted areas.

· Conducted Security Checks: Performed routine and random inspections of security systems and access controls, identifying and addressing potential security breaches or irregularities.

· Verified Identification: Checked identification credentials and verified access permissions for employees, contractors, and visitors to maintain a secure environment.

· Enforced Safety Protocols: Ensured adherence to safety and security protocols specific to chemical plant operations, including emergency response procedures.

Phlebotomist

Houston Methodist
05.2023 - 05.2023
  • Performed venipuncture using vacuum tubes, syringes, and butterfly needles to collect blood specimens.
  • Accurately documented specimen collection details, including initials, dates, and times.
  • Maintained meticulous phlebotomy logs to ensure timely and organized record-keeping.
  • Delivered compassionate care to patients, ensuring comfort and ease throughout the
  • blood collection process.

Education

Associate of Applied Science - Phlebotomy

Lee College
Baytown, TX
08.2023

Skills

  • Customer Service: Proven ability to address customer inquiries, resolve issues, and ensure satisfaction in fast-paced environments
  • Communication: Excellent verbal and written communication skills, with the ability to convey information clearly and effectively
  • Problem-Solving: Adept at handling challenging situations with patience and empathy to provide effective solutions
  • Multitasking: Capable of managing multiple tasks simultaneously while maintaining attention to detail
  • Technical Proficiency: Familiar with reservation systems and CRM software; quick to learn new technologies
  • Team Collaboration: Experienced in working within team environments to achieve common goals

Timeline

Unarmed Security Officer

Allied Universal Security Services
02.2024 - Current

Phlebotomist

Houston Methodist
05.2023 - 05.2023

Associate of Applied Science - Phlebotomy

Lee College
Marcie Rodriguez