Answer phones and greet residents/guests upon entry, respond to requests, questions and any other needs
Document issues or transactions as needed
Develop knowledge of surrounding areas and attractions
Keeps track of activity logs and incident reports, records and forms for the Community Association Manager’s review daily
Demonstrates excellent customer service, communication and time management skills
Monitors and controls Electronic Security Control Systems if applicable
Logging in all packages and tracking them through to pick-up by recipients
Follow-up on all complaints/issues notifying the Community Association Manager as necessary
Ensures all safety precautions and procedures are followed while performing duties.
Companion/Caregiver/Home Health Aid
Kosher Caregivers
01.2010 - 06.2022
Responsible for providing quality caregiving services, while enhancing the physical, emotional and spiritual well-being of the clients
Assistance with activities of daily living, maintaining a safe and clean environment
Assisting with shopping, cooking and housekeeping
Attending events and appointments with clients
Ensuring safety during hurricanes
Ensuring that the agency and the families are in contact with the clients
Administrative paperwork to ensure payroll and submission of notes for the agency.
Bookstore/Sales Manager
Kabbalah Centre
03.2008 - 01.2017
Registration /Concierge
Responsible for all aspects of product sales, in-house marketing, volunteer management, product ordering and inventory, merchandising and customer service
Received and directed all incoming phone calls
Ordered and maintained office supplies
Assisted students with registration for sales, classes and events
Communicated with students across the globe via email, on the telephone and in person.
Education
Anthony Robbins “Unleash the Power Within -
Home Health Assistant Certification Ruby’s Academy for Health, Grad - undefined
2020
Associate of Science - Medical Assisting And Business
South College
West Palm Beach
1998
Skills
United States Navy, March 1983-March 1987 Petty Officer 3rd Class, TM3
Basic Training and Class A School, Orlando, FL
USS Huntley (AS-32) in the Holy Loch, Dunoon, Scotland