Marci Lynn Kennen
Sandy Hook,CT
Summary
Board Certified Behavior Analyst Consultant with expertise in Applied Behavior Analysis open to opportunity. Experienced in clinic, home, and school-based settings. Committed to improving client well-being through a holistic approach to health. Dedicated professional experienced in delivering comprehensive case management. Skilled in fostering relationships and developing effective plans to achieve client goals. Proficient in complex assessment and treatment considerations. Competent professional with a proactive attitude and a quick learner. Strong work ethic and effective communication skills. Committed to contributing to a dynamic team and achieving organizational goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Utilization Management Case Manager
Evernorth Behavioral Health
06.2022 - Current
- Review Treatment Plans/Assessments/Diagnosis to ensure they meet Medical Necessity Criteria
- Maintain thorough documentation of patient care and adherence to regulatory requirements, company policies, and insurance benefit structures.
- Educate providers on the coverage policy, support providers through the authorization process.
- Collaborate across various departments such as Behavioral Coaching and Support, Autism Care Coordination Team, Public Relations, Claims, Behavioral Operations Support Team.
- Cross Train various teams to support UM CM during high volume.
- Collaborate with Peer Review/Psychologist Team to create educational presentations for UM CM and Psychologist Teams.
- Monitor and analyze data trends to maintain departmental and enterprise metrics and increase efficiency.
BOARD CERTIFIED BEHAVIOR ANALYST
Autism Behavioral Health
02.2020 - 06.2022
- Utilized various assessments, interviews, and medical record/history review to determine the medical necessity of treatment.
- Developed and implemented evidence-based interventions to target skill deficits and challenging behaviors.
- Efficiently oversaw all assigned cases, ensuring effective coordination with clients and staff and facilitated clear and consistent contact among all parties involved in the assigned caseload.
- Provided guidance and training to clients, caregivers, and staff utilizing a combination of in-person sessions as well as telephonic and telehealth platforms.
- Developed comprehensive training content tailored to the unique needs of clients, clinic staff, as well as educators in home and school environments.
- Conducted comprehensive training sessions for clinic, home and school-based personnel and communicated effectively with clients, staff, and supervisor through various formats to ensure smooth workflow.
- Collaborated effectively with team members to maintain consistently high-quality services.
- Assessed treatment efficacy based on client progress reports and analyzed staff performance and created measurable and individual quarterly goals.
- Researched and compiled up-to-date resource options for families' database according to specific requirements.
- Educated/referred families to alternate resources to further support family needs holistically and ensure awareness of all options.
- Developed and implemented data collection systems in collaboration with clinical directors to enhance clinic and home-based services.
- Maintained compliance with HIPAA standards while accurately documenting client interactions and progress across multiple health records.
SENIOR REGISTERED BEHAVIOR TECHNICIAN
Newtown Board Of Education
11.2018 - 02.2020
- Evaluation of target behaviors by conducting various assessments such as functional behavior analysis, basic learning, language skills assessment among others.
- Analyzing client data to facilitate program development and augment problem-solving processes.
- Monitored and recorded problem behaviors through effective behavior-consequence data collection, graphs and anecdotal notes.
- Worked in partnership with the client's support system and various allied specialists to successfully implement positive interventions.
- Utilized Catalyst for documenting patient information, progress notes, and treatment plans.
- Documented progress accurately and followed the prescribed behavior plan.
REGISTERED BEHAVIOR TECHNICIAN
Prism Autism And Education
11.2017 - 11.2018
- Contributed to the development of appropriate instructional and behavioral goals by effectively collaborating with staff, students, and parents.
- Delivered targeted ABA therapy to children diagnosed with Autism Spectrum Disorder, executing plans to enhance skill acquisition and reduce challenging behaviors.
- Documented patient information, progress notes and treatment plans using Central Reach.
- Contributed to enhancing training curriculum through continuous participation in training sessions and offering constructive feedback.
- Maintained clear and professional communication with families, care team, and supervisors in a confident manner.
Education
Master of Science - Applied Behavior Analysis And Autism
The Sage Colleges
Troy, NY12.2018
Bachelor of Arts - Psychology And Early Childhood Education
University of Hawaii At Manoa
Honolulu, HI12.2011
Skills
- Active Listening
- Analytical Reasoning
- Assessment and Analysis
- Behavior Management
- Collaboration
- Compassion
- Critical Thinking
- Effective Communication
- Ethical Decision-Making
- Interpersonal Relations
- Instructional Skills
- Problem Solving
Accomplishments
Awarded the Quarterly Stand Out Award - 2024 (2x)
Completed Aspiring Leader Development Course: 2024
Optimizing Self-Awareness (Stanford Graduate School of Business)
Communicating for Influence (Tuck Executive Education at Dartmouth)
Project Management Fundamentals (ExecOnline, Inc)
Leading with Courage (Ivey Business School at Western University/Canada)
Leading Difficult Conversations (ExecOnline, Inc)
Collaborating and Innovating in Hybrid Teams (ExecOnline, Inc)
Cross Trained to support the Behavioral Discharge Team
Cross Trained to support the Behavioral Coaching and Support Team
Trained the Behavioral Coaching and Support Team to support UM CM Team
Trained the In Patient Team to support the UM CM Team
Shadowed the PR Team and the ACCT Team to increase ability to understand and support across enterprise operations.
Certification
- Board Certified Behavior Analyst, BCBA (2019)
- Licensed Behavior Analyst/CT, LBA (2019)
Quarterly Stand Out
The Quarterly Stand Out Recognition is awarded to an individual who has made exceptional contributions resulting in a significant impact on
patients, customers, and fellow employees.
The Quarterly Stand Out Recognition has never been awarded to a member of the UM CM team. Earned twice in 2024.
Timeline
Utilization Management Case Manager
Evernorth Behavioral Health
06.2022 - Current
BOARD CERTIFIED BEHAVIOR ANALYST
Autism Behavioral Health
02.2020 - 06.2022
SENIOR REGISTERED BEHAVIOR TECHNICIAN
Newtown Board Of Education
11.2018 - 02.2020
REGISTERED BEHAVIOR TECHNICIAN
Prism Autism And Education
11.2017 - 11.2018
Bachelor of Arts - Psychology And Early Childhood Education
University of Hawaii At Manoa
Master of Science - Applied Behavior Analysis And Autism
The Sage Colleges
Similar Profiles
Tiffany WatkinsTiffany Watkins
Crisis Triage/After Hours Care Coordinator at Evernorth Behavioral HealthCrisis Triage/After Hours Care Coordinator at Evernorth Behavioral Health
Arianna ArnesonArianna Arneson
Clinical Director at Evernorth Behavioral HealthClinical Director at Evernorth Behavioral Health
Allyson CunninghamAllyson Cunningham
Case Management Lead Representative at Cigna (Evernorth Behavioral Health)Case Management Lead Representative at Cigna (Evernorth Behavioral Health)
JOY CLOUDENJOY CLOUDEN
Sanitarian at New Haven Health DepartmentSanitarian at New Haven Health Department
Christopher J. GeisslerChristopher J. Geissler
Principal at Middle Gate SchoolPrincipal at Middle Gate School