Summary
Results-driven and agile project leader with over 16 years of experience delivering high-impact technology solutions across multiple industries, including retail, manufacturing, supply chain, and finance. Proven expertise in agile methodologies, product management, ERP systems, and data analysis. Adept at transforming business requirements into actionable user stories and prioritizing features based on business value. Skilled in collaborating with cross-functional teams and building effective partnerships between business and IT. Strong analytical skills to translate data into insights and create metrics that drive strategic decisions. Instrumental in achieving ambitious goals in challenging IT environments, bringing a diligent, forward-thinking approach that adapts to dynamic company, customer, and project needs. Successful at motivating teams to meet demanding timelines. Professional agile practitioner with a track record of driving successful software development projects. Known for fostering collaboration and delivering results in dynamic environments, showcasing strong facilitation and problem-solving skills. Personable and motivated professional with a deep understanding of agile principles and frameworks. Possesses strong capabilities in facilitating communication and collaboration across teams, combined with expertise in project management tools and techniques. Committed to driving successful project outcomes and fostering continuous improvement.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Senior Scrum Master / Senior Project Manager
Daugherty Business Solutions
05.2018 - 10.2024
- Led product development initiatives for key clients, including Cargill and BestBuy, managing product roadmaps, feature prioritization, and backlog refinement to align with business goals and deliver customer value
- Drove Agile transformations, supporting clients with the launch of new products and improving team performance by fostering a collaborative, results-driven environment
- Lead multiple multi-million projects at clients including:
- E-commerce website overhaul and introduced a new product line launch utilizing AI & Machine Learning recommendation engine - Best Buy
- Factory of the Future - enabling Smart Manufacturing Analytics platform that provided real-time insights into production metrics, leading to $40M in savings over four years - Cargill
- Enterprise SAP Finance Master Data Governance platform upgrade to S4/Hana- Cargill
- Development of production KPIs report dashboards and tools for manufacturing facilities - Cargill
- Identify and analyze gaps in existing and proposed solutions and assist with removing impediments
- Translated business requirements into quality documentation including detailed user stories, epics, and features, enabling teams to execute efficiently and maintain focus on high-impact deliverables
- Partnered with business stakeholders and coordinate with IT teams to facilitate Agile meetings, including Product inception, sprint and release planning, retrospectives, ensuring continuous improvement and effective delivery
- Support and coach Agile transformation and encourage teams to adopt Agile values and adhere to Agile principles and practices
- Prepare detailed project budgets and effort estimates
- Coach, train, mentor and onboard team members
- Resolved impediments to team progress by proactively identifying issues and facilitating effective solutions.
- Ensured alignment between business goals and technical requirements by working closely with stakeholders during sprint planning sessions.
Oracle Retail and Aptos (Epicor) Consultant
Logic Information Systems
01.2014 - 05.2018
- Spearheaded Retail Management and POS implementations, leveraging data flow API expertise to integrate merchandise ERP solutions, enhancing supply chain transparency and reducing inventory shrink
- Conducted comprehensive business requirements analysis, developing detailed epics, features, user scenarios, and acceptance criteria to align deliverables with client needs
- Collaborated with diverse business and technical teams to ensure high-quality outcomes through rigorous testing, detailed documentation, and continuous process improvements
- Traveled to client sites to build strong relationships and ensure alignment on strategic objectives, fostering effective partnerships and project success
- Expert in Inventory Management modules and data flow API integration, driving seamless data transfer and accurate inventory tracking
- Trained and led Managed Services support teams across the U.S
- And offshore locations, ensuring consistent support and knowledge transfer
- Gathered and documented functional and technical requirements to guide project scope and ensure alignment with business objectives
- Provided post-implementation support, investigating, troubleshooting, and recommending solutions for various issues to ensure long-term client satisfaction and operational efficiency
Education
BAS - Management Information Systems, Project Management
01.2014
Associate of Applied Science - Computer Science
01.2011
Skills
- Scrum framework expertise
- Servant leadership
- Risk identification
- Project management
- Product backlog management
- Coaching and mentoring
- Agile best practices
- Stakeholder management
Agile coaching
- Customer focus
- Financial acumen
- Agile framework expertise
- Agile training
- Product owner support
- Strategic visioning
- User story creation
- Data-driven decision making
- Product roadmapping
Certification
- Foundations of AI ICAgile
- Certified Scrum Master (CSM)
- Certified Scrum Product Owner (CSPO)
- SAFe6.0 Product Owner/Product Manager (POPM)
- SAFe6.0 Advanced Scrum Master (ASM)
- SAFe6.0 Certified Scaled Agile Framework Agilist
- Project Management Professional Certification (PMP)
- Oracle DB and various Oracle Enterprise Platforms Training
Timeline
Senior Scrum Master / Senior Project Manager - Daugherty Business Solutions
05.2018 - 10.2024
Oracle Retail and Aptos (Epicor) Consultant - Logic Information Systems
01.2014 - 05.2018
North Hennepin Community College - Associate of Applied Science, Computer Science
Metropolitan State University - BAS, Management Information Systems, Project Management
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