Summary
Overview
Work History
Education
Skills
Timeline
Receptionist

Marcina Huey

Surprise,AZ

Summary

Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.

Overview

14
14
years of professional experience

Work History

Receptionist

Gateway Tax Service
Lancaster, United States
12.2016 - Current
  • Confirmed appointments, communicated with clients and updated client records.
  • Answered central telephone system and directed calls accordingly.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Drafted professional memos, letters and marketing copy to support business objectives and growth.
  • Answered high-volume, multi-line telephone, directing callers to appropriate company personnel.
  • Responded to inquiries from callers seeking information.
  • Corresponded with clients through email, telephone or postal mail.

Data Entry Clerk

Sonic Health Care
Santa Fe Springs, CA
02.2013 - 03.2016
  • Scanned documents and saved in database to keep records of essential organizational information.
  • Entered numerical data into databases with speed and accuracy using 10-key pad.
  • Verified accuracy of data before transcribing.
  • Maintained ongoing communication with relevant departments to confirm accurate data delivery.
  • Maintained databases, mailing lists, telephone networks, and other information to facilitate functioning of health education programs.

Sales Associate

Walmart
Lancaster, CA
04.2008 - 07.2013
  • Prepared merchandise for sales floor by pricing or tagging.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Completed orders and organized product deliveries to meet customer timetables.
  • Solved customer challenges by offering relevant products and services.
  • Processed product returns and assisted customers with other selections.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.

Education

High School Diploma -

Antelope High School
Lancaster, CA
06.2004

Skills

  • Records Management
  • Microsoft Office Suite
  • Multitasking and Prioritization
  • Documentation and Reporting
  • Customer Service-Oriented
  • Courteous and Professional
  • Verbal and Written Communication
  • Data Entry and Database Software

Timeline

Receptionist

Gateway Tax Service
12.2016 - Current

Data Entry Clerk

Sonic Health Care
02.2013 - 03.2016

Sales Associate

Walmart
04.2008 - 07.2013

High School Diploma -

Antelope High School

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