Patient Behavior Technician with 1 years of experience implementing behavioral plans and designated interventions for clients suffering from various behavioral conditions. In-depth knowledge of treatment plans and modification strategies. Skilled relationship-builder with first-rate communication and time management abilities. Committed to promoting development of functional skills and independence. Patient-focused RBT offers strong background in psychiatric care. Excels in recordkeeping, time management and patient observation. Delivers top-notch care to patients with mental or emotional disturbances.
Hi, I’m
Marcine Ramsay
Naugatuck,CT
Summary
Overview
22
years of professional experience
Work History
Helping Hands Family
RBT
02.2023 - 09.2024
Job overview
- Worked as part of collaborative team to address changing needs of children and families.
- Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
- Use software to document patient information, progress notes, and treatment plans.
- Learned specialized behavior approaches to implement behavioral strategies.
- Collaborated with client's support system and other allied specialists to implement positive interventions.
- Intervened with clients' challenging behaviors by reinforcing therapeutic alternatives and coping mechanisms.
- Kept accurate records by documenting progress and adhering to prescribed behavior plan.
- Supported patient confidentiality in accordance with HIPAA regulations.
- Treated clients and families with respect and dignity.
New York Life Insurance Company
Insurance Agent
03.2021 - 01.2022
Job overview
- Through directed qualifying conversations, delivered more upsells than department average
- Maintained a high percentage sales rate on inbound queries through active listening, interpersonal skills, and product knowledge
- Constantly booking new sales thanks to following selling best practices and efficient time management
- Enrolled above average new clients in insurance plans
- Built ongoing relationships with clients, thereby increasing customer loyalty.
- Maintained high standards of customer service by building relationships with clients.
Katherine Hines
Private Babysitter
01.2003 - 03.2021
Job overview
- Provide a wide variety of activities in a clean, learner friendly, and safe environment
- Includes supervision of multiple children, maintenance of documentation, cleaning, and sterilization of play and eating areas
- Evaluate equipment, including solutions, materials, and other possible dangers to ensure quality care and identify opportunities for continuous improvement
- Coordinate with school officials in areas of assignment expectations, grade level reading, and field trip accountability
- Collaborated with multiple clients to achieve outstanding results working in an environment with high employee turnover
- Minimized conflicts by being proactive and setting standards for students to follow
- Contributed to the audit process to improve inventory control and maintenance of compliance with government regulations.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
Education
Clan Carthy High SchoolJamaica W.I
High School Diploma
06.2003
University Overview
Skills
- Leadership & Team Building
- Training & Development
- Proactive Problem Solver
- Conflict Resolution
- Computer Savvy
- Professional Attitude
- Evaluation Skills
- Policy Renewals
Data Collection
Behavioral assessment
Toilet training
Applied Behavior Analysis
References
References
Furnished upon requestEducationandcertification
Educationandcertification
- High School Diploma (High Concentration in Business)
- Licensed certified insurance agent - New York State among others
- RBT (Certified Behavior analyst)
Timeline
RBT
Helping Hands Family
02.2023 - 09.2024
Insurance Agent
New York Life Insurance Company
03.2021 - 01.2022
Private Babysitter
Katherine Hines
01.2003 - 03.2021
Clan Carthy High School
High School Diploma
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