Marcio Gomes
Coral Gables,FL
Summary
Top-performing, entrepreneur sales management professional with 18 years of proven record, accomplishment, demonstrated success specializing in multicultural markets. Dynamic, professional and proficient in driving the growth of company revenue, tenacious in building new business securing customer loyalty, and straightening business relationships with business partners.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Business Development Manager
Astech By Repairify
Coral Gables, FL
11.2023 - Current
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.
- Developed and implemented strategic plans for business growth, resulting in increased market share and profitability.
- Led cross-functional teams to successfully execute complex projects, ensuring timely delivery and client satisfaction.
- Conducted comprehensive market research and analysis to identify emerging trends and potential areas of expansion.
- Delivered compelling sales presentations to prospective clients, highlighting the unique value proposition of our products and services.
- Managed a diverse portfolio of accounts, consistently exceeding revenue targets through upselling strategies and exceptional customer service.
- Leveraged industry events to network with potential clients, generating significant brand exposure and driving new business acquisition efforts.
Regional Retention Manager
Solera Holdings Inc.
1500 Solana Blvd Ste 6300, Roanoke, TX 76262
11.2019 - 10.2023
- Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations.
- Built and deepened partnerships with industry leaders to strengthen collaborative efforts and promote mutual profitability.
- Held weekly meetings with CSMs and Managers to identify techniques to overcome sales obstacles.
- Led targeted training programs to educate staff on product benefits and service capabilities.
- Grew market share by building strong vendor network and customer-oriented retail store and services.
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Targeted prospects in other territories through careful research of competitor products, services and trends.
- Attracted new clientele and developed customer relationships by hosting product-focused events.
- Collaborated with internal teams and suppliers to evaluate costs against expected market price points and set structures to achieve profit targets.
- Achieved regional sales objectives by coordinating sales team, developing successful strategies, and servicing accounts to strengthen business relationships.
- Developed and maintained positive relationships with clients in assigned sales territories.
- Participated in sales calls with direct reports to strengthen customer relationships and uncover possible opportunities for growth.
Software Business Solution Manager
ALLDATA LLC
07.2015 - 11.2019
- Analyzed key aspects of business to evaluate factors driving results and summarized results into presentations.
- Communicated regularly with territory, regional and strategic managers for daily support and strategic planning for accounts.
- Researched and customized service proposals for clients.
- Examined marketing material with consumer perspective in mind to increase sales and expand key client base.
- Implemented client training (business and technical) and supervised software integration on client’s.
- Trained, coached and mentored staff to ensure smooth adoption of new program.
- Consistently exceeded monthly sales quotas by pursuing leads and expanding prospect list.
- Built relationships with customers and community to establish long-term business growth.
- Worked closely with management teams to plan, develop, coordinate and execute technical strategies aligned to client's vision, mission and purpose.
International Sales Manager
MFG Consulting Ltda Rio de Janeiro-Brazil
02.2010 - 11.2015
- Responsible for trading Opportunities in the Oil & Gas Industry, Bio-Remediation (Oil & spill Solution (Houston / Brazil).
- Increased sales volume by adding five accounts in the Brazilian Market.
- Completed daily customer visits and called, up to 4 hours per day.
- Negotiated prices, terms of sales and service agreements.
- Contacted new and existing customers to discuss how their needs could be met through specific products and services.
- Contacted new and existing customers to discuss how their needs could be met through specific products and services.
- Wrote sales contracts for orders obtained and submitted orders for processing.
General Secretary
RedCross - RJ - Brazil
01.2011 - 02.2013
- Created strategic brand building events to expand the current the RedCross brand.
- Built relationships with customers and the community to promote long term relationship.
- Met existing customers to review current services and expand sales opportunities.
- Recorded expenses and maintained accounting records.
- Drafted agendas, recorded minutes and created documents for meetings.
- Completed accurate daily report documents, memos and invoices.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
Manager / Security Consultant
Shredit International
02.2008 - 01.2010
- Development sales and marketing in Greater Miami as Security Consultant.
- Training corporations in information security destruction and recycling.
- With many clients from corporations, Institutions, Government private sector and organizations such as Canadian Bank, American Red Cross, MasterCard International, Cisco, Vitas USA, Immigration, Miami Beach Police, American Express, US Cost Guard, IRS, Citibank etc.
- Coordinating sales, ideas, marketing to secure client and citizen information.
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Reduced security risks by providing efficient emergency response management.
Marketing Sales Manager
Instant Storage Corp
01.2007 - 01.2008
- Managing the sales team in the state of Florida, marketing, implement new strategy and product up-grade.
- Develop, implement new sales goal, integrating new products and create a new face to business in South Florida.
- Executed and coordinated the promotional events with local associations.
- Attended monthly sales meetings and quarterly sales trainings.
- Prospected and conducted face-to-face sales calls with business executives and directors throughout assigned territory.
Director of Sales and Operations
North America Trade Show - Fenasoft USA
02.2003 - 02.2006
- Responsible for developing and implemented strategic initiatives to penetrate and grow the USA and other targeted markets. Coordinate overall marketing efforts, research and analyses to spearhead campaign theme ideas and opportunities to plan and carry out trade shows and/or events. Solely monitor all operational performance for the Miami-based office to ensure alignment with corporate profit goals. Trade shows and event organizer in partnership with Fenasot Brazil.
- Increased sales volume by adding accounts in the the USA territory.
- Negotiated prices, terms of sales and service agreements.
- Contacted new and existing customers to discuss how their needs could be met through specific products and services.
- Created strategic brand building events to expand the current product portfolio.
Project Manager
Bestcomfort.com
01.2000 - 01.2002
- Designed marketing venture for an online store to promote latex products in the USA and boost sales in the national market.
- Directly responsible for the online store concept and administration which proved effective and delivered notable results.
- Bestcomfort.com became the sole online store for of the largest latex industry in the world for the USA market.
- Boosted company revenue by more than 40% by creating new product line.
- Defined clear targets and objectives and communicated them to other team members.
- Monitored timelines and flagged potential issues to be addressed.
- Reviewed sales, customer concerns and new opportunities to drive business strategy at weekly planning sessions.
Latin American Sales Marketing Manager
Latex Latin America Inc
01.1997 - 01.2002
- Founder/Sales Marketing · Developed and implemented a marketing approach for sales activities in South America as an independent company doing international trade shows in Germany, New York Las Vegas Atlanta and Brazil.
- Initiated and managed a special task force to enhance customer service levels.
- Established local and regional competitors and leading a marketing team to stay ahead of the ever-changing industry.
- Analyzed competitive market and paid particular attention to shifting trends and moods of the trade market in the Latin American market.
- Latex Latin America became the second largest distributor of latex bedding product in the world within 4 years.
- Maintained knowledge of current sales and promotions, policies regarding payment, exchanges and security practices.
- Build relationships with customers and the community to establish long-term business growth.
Education
No Degree - International Relations- In Progress
FIU
Miami, FLAssociate of Applied Science - Accounting
Japery Technical College
Rio de Janeiro, BrazilCSS - Consultative Selling Skills
Securit USA-Shred-it International
Fort Lauderdale, FL2006
Pre-Bachelor - Psycology
Miami Dade College
Miami, FL1998
English
Lado International College
Silver Spring, MD1990
Skills
- Team Player
- Time Management
- Sales proposal creation
- Strong interpersonal skills
- Energetic and driven
- Flexible
- Excellent communication skills
- Excellent work ethic
- Customer service relations
- Conflict resolution
- Internet Savvy
- Powerful negotiator
- Strategic marketing
- Excellent Customer Service
- Microsoft Word
- Communication
- Strategic account development
- Positive outlook
- Energetic and driven
- Persuasive negotiator
- Revenue and profit maximization
- Strategic account development
- Social Media Savvy
Additional Information
- Citizenships USA / Brazil / European
Certification
RedCross - RJ- Responsible for creating tools to accept and collect financial resources for emergencies through the year. It includes fund raises and market strategic plan via Red Cross website and and local and international private sector based in the City Of Rio De Janeiro.
Timeline
Business Development Manager
Astech By Repairify
11.2023 - Current
Regional Retention Manager
Solera Holdings Inc.
11.2019 - 10.2023
Software Business Solution Manager
ALLDATA LLC
07.2015 - 11.2019
General Secretary
RedCross - RJ - Brazil
01.2011 - 02.2013
International Sales Manager
MFG Consulting Ltda Rio de Janeiro-Brazil
02.2010 - 11.2015
Manager / Security Consultant
Shredit International
02.2008 - 01.2010
Marketing Sales Manager
Instant Storage Corp
01.2007 - 01.2008
Director of Sales and Operations
North America Trade Show - Fenasoft USA
02.2003 - 02.2006
Project Manager
Bestcomfort.com
01.2000 - 01.2002
Latin American Sales Marketing Manager
Latex Latin America Inc
01.1997 - 01.2002
No Degree - International Relations- In Progress
FIU
Associate of Applied Science - Accounting
Japery Technical College
CSS - Consultative Selling Skills
Securit USA-Shred-it International
Pre-Bachelor - Psycology
Miami Dade College
English
Lado International College