Marc J LaBranche

Inside Sales rep over the Denver Co, Salt Lake City, San Francisco, Boston, Central Michigan Territory. Develop productive relationships on all levels to grow our business including Territory Manager, Pharmacy operations, Internal relationships. Building relationships with Doctor’s offices to maintain and grow the business. Aligning overall sales strategy with Market Team Performance to budget. Facilitate the prescription process and ensuring that all aspects are completed in a timely manner. Consistently and effectively utilizes the customer relationship management system and available marketing and sales effectiveness tools and resources. Effectively leverages the CVS Value Proposition and develops initial relationships with prospects to create a viable lead. Attended meeting and sales events to learn latest developments and brainstorm new sales strategies. Developed and implemented sales strategies to increase customer loyalty and retention. Collaborated with Territory Sales Executive, marketing and other departments to generate leads and close sales.

Complete psychosocial assessment at bedside or by phone. Utilized evidence-based practices to provide effective interventions for clients. Assisted clients in identifying community resources and connecting with appropriate services. Evaluated clients' social, emotional and psychological needs to create treatment plans. Assisted clients in developing and setting realistic goals to promote positive change. Developed and maintained strong relationships with community resources for successful referrals. Monitored clients' progress to adjust treatment plans accordingly. Developed and implemented individualized treatment plans for clients. Interviewed clients to assess needs and determine most suitable needs and services. Conducted outreach to local referral sources to build strong partnerships for supportive services.

Inside Sales rep over the Cleveland and Columbus OH Territory Manage information/communication to effectively oversee healthcare delivery for IV Therapy (IV Antibiotics and Total Parental Nutrition) Develop productive relationships on all levels to grow the business including Territory Manager, Pharmacy operations, Internal relationships Building relationships with Social workers, Case managers, Registered Nurses and Physicians at the hospitals and offices to maintain and grow the business. Aligning overall sales strategy with Market Team Performance to budget Assist with patient hospital discharge planning. Coordination of Home health nursing, Medication delivery Facilitate the prescription process and ensuring that all aspects are completed in a timely manner. Collaborated with Territory Manager, marketing and other departments to generate leads and close sales. Developed and implemented sales strategies to increase customer loyalty and retention.

Inside Sales rep over the Denver Co, Las Vegas NV, South California, Utah, Territory. Develop productive relationships on all levels to grow our business including Territory Manager, Pharmacy operations, Internal relationships. Building relationships with Doctor’s offices to maintain and grow the business. Aligning overall sales strategy with Market Team Performance to budget. Facilitate the prescription process and ensuring that all aspects are completed in a timely manner. Consistently and effectively utilizes the customer relationship management system and available marketing and sales effectiveness tools and resources Effectively leverages the CVS Value Proposition and develops initial relationships with prospects to create a viable lead. Attended meeting and sales events to learn latest developments and brainstorm new sales strategies. Developed and implemented sales strategies to increase customer loyalty and retention. Collaborated with Territory Sales Executive, marketing and other departments to generate leads and close sales.

Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills. Provide feedback and side by side coaching to ensure team members are proficient and acclimated with all processes. Managing team performance and progress. Observe performance of the team members to identify their strengths and weaknesses and plan to strengthen their ability to perform. Develop strategy and motivate team to follow them. Create job aids to assist with understanding process that are utilized for training and new hires Assist with manufacturer reports. Constantly looking for ways to improve processes. Create and implement work procedures that will enhance team daily workflow. Trained new team members by relaying information on company procedures and safety requirements.

Acting Team lead when my team lead is off for the day. Verifying patient’s insurance to locate the best benefit for the patient for both retain and mail order. Able to manipulate ECOB for secondary payers. Ability to recognize invalid/incorrect rejections and be able to follow through with insurance company in obtaining the correct response. Have extensive knowledge and understanding of commercial, Medicare part B, D and Medicaid and Major medical insurance plans. Responsible for loading insurance plans; primary and secondary if necessary. Complete and initiate prior authorizations. Ability to negotiate an LOA or an AOB with the insurance plan in coordination with the Oncology Manager. Ability to multi-task/fast paced follow ups