Marck Fenelus
Silver Spring,MD
Summary
Motivated professional successful with multitasking in fast-paced environments. Experienced in providing fast, high-quality dining assistance to support team and customer needs. Proficient in maintaining clean tables, floors, and stocked supplies. Strong relationship-building and time-management abilities.
Overview
1
1
year of professional experience
Work History
Busser
Live To Eat LLC
Silver Spring, MD
06.2023 - Current
- Delivered food orders to tables in a timely manner according to company standards.
- Provided quick and efficient clearing of tables between courses.
- Swept floors, washed walls and windowsills, emptied trash receptacles and cleaned restrooms when needed.
- Replenished napkins, condiments, silverware and glassware as needed.
- Greeted customers and answered questions about menu items.
- Took initiative to help others whenever necessary.
- Followed all safety regulations while carrying heavy trays or dishes to the kitchen.
- Communicated with kitchen staff regarding any special requests from customers.
- Assisted servers with stocking supplies, setting up for service and cleaning duties.
- Ensured that each table was properly set before seating guests.
- Performed daily side work such as polishing silverware, folding napkins and restocking condiments.
- Maintained cleanliness of restaurant dining area throughout shift.
- Conducted regular checks on customer satisfaction levels during meal service.
- Adhered to sanitation guidelines when handling food and beverage items.
- Cleared tables to maintain high turnover rate and minimize wait times.
- Bussed and reset tables in an orderly fashion.
- Helped employees complete required activities during peak periods.
- Notified manager of issues with equipment or breakage.
- Maintained table settings by removing courses, replacing utensils, and refilling beverages.
- Maintained stock and cleanliness of stations for meal periods with silverware, linens and condiments.
- Wiped down and cleaned chairs, booths, and highchairs.
- Carried food, dishes, trays, or silverware from kitchens or supply departments to serving counters.
- Addressed and resolved guest complaints regarding cleanliness and table settings promptly.
- Assisted in the training of new bussers, sharing knowledge and best practices.
- Collaborated with waitstaff to ensure efficient communication and guest satisfaction.
- Performed closing duties such as resetting tables, and tidying service areas to prepare for the next day.
- Transported bus tubs and carts to and from the kitchen, facilitating effective dishwashing processes.
- Ensured all tables were clean and ready for new customers, maintaining a hygienic dining environment.
- Assisted with dishwashing and related kitchen duties as needed during peak times.
- Engaged with guests in a polite and friendly manner to enhance the dining experience.
- Swept and mopped floors in dining areas to maintain cleanliness and safety standards.
- Removed used tableware between courses and replaced tableware for next course promptly.
- Assisted in the preparation of large parties and special events to ensure smooth service.
- Assisted in setting tables with appropriate utensils, napkins, and decorations to enhance guest experience.
Team Member
Whole Food Market
Silver Spring, MD
06.2023 - 05.2024
- Monitored expiration dates on food items for freshness assurance.
- Maintained a clean and organized work area throughout shift.
- Greeted customers upon entering the store with friendly demeanor.
- Assisted customers with product selection and ordering process.
- Collaborated with team members to achieve daily goals.
- Answered phone calls regarding inquiries about products or services.
- Collaborated with team members to maximize productivity and efficiency.
- Organized inventory shelves for easy access and maintenance of stock levels.
- Resolved customer issues promptly in a professional manner.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Provided customer service support to ensure satisfaction.
- Developed positive customer relationships through friendly greeting and excellent service.
- Participated in regular training sessions to improve product knowledge and service skills.
- Rotated through series of different stations based on team needs.
- Worked hard to learn required tasks quickly to maximize performance.
- Addressed customer needs, responding to specific requests.
- Built and maintained working relationships with peers and upper management.
- Assisted in inventory management, ensuring stock levels met demand without excess.
- Trained new team members using approved training materials and information.
- Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
- Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Identified needs of customers promptly and efficiently.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
- Determined consumer needs to provide products and services appealing to larger market.
- Maintained positive working relationship with fellow staff and management.
Education
High School Diploma -
High Point High School
Beltsville, MD05-2024
Skills
- Server Support
- Regulatory Compliance
- Table Bussing
- Beverage Service
- Guest Relations
- Food Running
- Turning Tables
- Strong client relations
- Cleaning procedures
- Cleaning and sanitizing
Affiliations
- Fitness
- Gaming
- Automotive
- Television
Timeline
Busser
Live To Eat LLC
06.2023 - Current
Team Member
Whole Food Market
06.2023 - 05.2024
High School Diploma -
High Point High School
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