Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Marcklyne Bisserette

Hempstead,NY

Summary

Skilled Credit Representative with experience in processing credit applications, evaluating customers' credit data and financial statements. Possess strong communication skills to deal with clients effectively and firmly when necessary. Demonstrated ability to resolve complex customer issues while maintaining high customer satisfaction ratings. Proven track record of improving credit policies that resulted in reduced delinquencies and improved department efficiency.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Credit Representative

Petro Home Heating & Air Conditioning
Woodbury, NY
06.2021 - Current

Responsible for managing delinquent customer accounts by negotiating payment arrangements, performing follow-up calls, processing payments, and handling customer inquiries, as well as updating credit files.

RX Waste Technician

Stericycle
Farmingdale, NY
02.2018 - 12.2020

● Travels between customer healthcare facilities to proactively monitor, collect, and exchange waste containers for various Stericycle programs and services, including, but not limited to, Sharps Management Service, Pharmaceutical Waste, Controlled Substance, and Document Management.
● Interacts professionally with onsite customer staff to ensure service expectations are met or exceeded.
● Maintains a rigid collection and service schedule.
● Communicates duty status on a defined schedule.
● Perform other duties and responsibilities, as assigned.

Pharmacy Technician

CVS Pharmacy
Hempstead, NY
12.2017 - 08.2018
  • Work with pharmacists to help prepare and give out prescription medications.
  • Take prescriptions over the phone and in person, work with health professionals and customers, help mix medicines, count pills, measure medication, label, and give instructions for medicine, and help take payments.

Medications Technician

The Bristal Assisted Living
Valley Stream, NY
04.2014 - 02.2018

● Assist patients with medication administration
● Transcribe medical orders from physicians
● Maintaining a safe environment for patients

Collection Customer Service Representative

Sunrise Credit Services Inc.
Farmingdale, NY
04.2016 - 02.2017
  • Works on behalf of creditors to collect past-due debts from consumers or businesses.

Education

Certificate - Medical Assistant

Career Institute of Health And Technology
Garden City, NY
06-2012

Some College (No Degree) - Liberal Arts

Nassau Community College
Garden City, NY

Skills

  • Payment negotiation
  • Account management
  • Credit analysis
  • Delinquency resolution
  • Financial documentation
  • Customer service

Certification

Joseph M. Barry Tech- Westbury, NY

  • Pharmacy Technician Certificate Certified: June 2010

Timeline

Credit Representative

Petro Home Heating & Air Conditioning
06.2021 - Current

RX Waste Technician

Stericycle
02.2018 - 12.2020

Pharmacy Technician

CVS Pharmacy
12.2017 - 08.2018

Collection Customer Service Representative

Sunrise Credit Services Inc.
04.2016 - 02.2017

Medications Technician

The Bristal Assisted Living
04.2014 - 02.2018

Certificate - Medical Assistant

Career Institute of Health And Technology

Some College (No Degree) - Liberal Arts

Nassau Community College