Marco Alfonso
Gretna,LA
Summary
Enthusiastic and trustworthy job seeker possessing a broad range of work experience. Although I lack golf related work experience, I spend the majority of my free time playing and watching golf. I take pride in practicing proper course maintenance and etiquette. These qualities along my customer service experience are why I think I would make a good addition to your staff.
Overview
1
1
Language
8
8
years of professional experience
Work History
Shift Leader
Frankies
Baton Rouge, Louisiana
08.2018 - 03.2019
- Opened and closed Frankies operations following daily checklists.
- Resolved guest concerns using calm and polite customer service practices.
- Supervised and led employees to maintain productivity and customer service levels.
- Supervised the cleaning of dining areas, restrooms, kitchen equipment, and floors in order to maintain a safe and sanitary environment for customers and staff alike.
Sales
CUTCO
Baton Rouge, Louisiana
08.2017 - 08.2018
- Maintained records of all sales activities, including customer contact information, sales leads, and other data points.
- Conducted training sessions on product knowledge, sales techniques, and customer service skills for new sales representatives.
- Performed in-person product demonstrations for clients
Home Improvement Contractor
French Quarter Fencing
06.2017 - 08.2022
- Managed home improvement projects from start to finish.
- Collaborated with clients to determine project specifications and design preferences.
- Installed fencing, decking, and other outdoor structures according to plans.
- Placed bids on work and provided project plans and estimates to customers.
- Communicated with customers about project needs, schedules, and installation details.
Senior NDT Technician
Integrity Specialists
Annandale, Minnesota
08.2023 - 11.2025
- Received in-house certifications for non-destructive testing level II UT/MT
- Conducted non-destructive testing using ultrasonic, magnetic flux, eddy current methods.
- Inspected materials and components for defects and compliance with standards.
- Documented test results and maintained accurate inspection reports.
- Collaborated with engineering teams to improve testing protocols and processes.
- Trained junior technicians on safety procedures and testing techniques.
- Ensured equipment calibration and maintenance for optimal performance.
- Communicated findings effectively to project managers and clients for informed decisions.
Inspector Assistant
PK Technology
08.2022 - 11.2022
- Improved quality assurance procedures to minimize errors and increase effectiveness of inspections.
- Upheld codes and regulations governing materials, processes, and procedures.
- Reviewed relevant blueprints and paperwork.
- Prepared reports detailing findings of inspections.
Education
No Degree - Kinesiology
Louisiana State University
Baton Rouge, LASkills
- Ultrasonic and magnetic testing
- Quality assurance
- Team collaboration
- Attention to detail
- Effective communication
Languages
Spanish
Professional
Timeline
Senior NDT Technician
Integrity Specialists
08.2023 - 11.2025
Inspector Assistant
PK Technology
08.2022 - 11.2022
Shift Leader
Frankies
08.2018 - 03.2019
Sales
CUTCO
08.2017 - 08.2018
Home Improvement Contractor
French Quarter Fencing
06.2017 - 08.2022
No Degree - Kinesiology
Louisiana State University