Marco Amaral
New Bedford,MA
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Lamacchia Realty
10.2023 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Acted as a reliable point of contact for all parties involved in the transaction, ensuring clear communication and timely resolution of any issues that arose.
- Expedited closing times through proactive communication with agents, clients, and third-party vendors.
- Reduced errors in transactions by meticulously reviewing all documents for accuracy and compliance.
- Ensured smooth transaction coordination by managing timelines, deadlines, and documentation requirements.
- Organized and maintained digital files for easy access, streamlining the document retrieval process during audits or inquiries.
EXECUTIVE ASSISTANT
The WeCare Group
04.2022 - 07.2023
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
- Served as a liaison between departments to facilitate effective communication throughout the company.
- Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
ADMINISTRATIVE ASSISTANT
Ophthalmic Consultants of Boston
07.2017 - 04.2022
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Education
BACHELOR OF ARTS (B.A.) IN BUSINESS ADMINISTRATION CANDIDATE -
University of Massachusetts Lowell
Lowell, Massachusetts05.2025
ASSOCIATE IN ARTS (A.A.) IN BUSINESS ADMINISTRATION -
Bristol Community College
Fall River, Massachusetts05.2023
HIGH SCHOOL DIPLOMA -
New Bedford High School
New Bedford, Massachusetts05.2009
Skills
- Strategic Planning
- Team Leadership
- Communication Skills
- Training and Development
- Problem Resolution
- Administrative Skills
- Event Management
- Database Maintenance
- Negotiation
- Sales
- Financial Administration
- Procedure Implementation
- Interpersonal Skills
- Human Resources Leadership
- Staff Training
Certification
- Real Estate Salesperson License - MA Real Estate Commission.
Languages
Portuguese
Native or Bilingual
Timeline
Administrative Assistant
Lamacchia Realty
10.2023 - Current
EXECUTIVE ASSISTANT
The WeCare Group
04.2022 - 07.2023
ADMINISTRATIVE ASSISTANT
Ophthalmic Consultants of Boston
07.2017 - 04.2022
BACHELOR OF ARTS (B.A.) IN BUSINESS ADMINISTRATION CANDIDATE -
University of Massachusetts Lowell
ASSOCIATE IN ARTS (A.A.) IN BUSINESS ADMINISTRATION -
Bristol Community College
HIGH SCHOOL DIPLOMA -
New Bedford High School
- Real Estate Salesperson License - MA Real Estate Commission.
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