Summary
Overview
Work History
Education
Skills
Industry Presence & Event Participation
Languages
Timeline
Generic

Marco Angiuoni

Woodstock,USA

Summary

Localization and team management expert with over 15 years of experience in the industry. Skilled in leading high-performing teams across software development, video games, and localization services. Known for delivering top-tier localized content and user-centric documentation for global markets. Specializes in managing large-scale projects and coordinating cross-functional teams for seamless execution. Strong background in software quality engineering and project management, with a proven ability to bridge technology and user needs. Passionate about incorporating AI into localization workflows to drive efficiency, enhance content quality, and automate tasks for elevated global content strategies.

Overview

20
20
years of professional experience

Work History

Manager, Information Experience

Omnissa (Formerly VMware)
01.2021 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Controlled costs to keep business operating within budget and increase profits.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
  • Spearheaded transition to remote work during global health crisis, ensuring business continuity and employee safety.
  • Implemented customer feedback mechanisms to gather insights, using this information to guide strategic planning and decision-making.

Senior Localization Program Manager

VMware
01.2019 - 01.2021
  • Led localization efforts for global projects, ensuring content was user-friendly and culturally adapted. Managed cross-functional teams and external vendors to deliver localized products in multiple languages.
  • Managed and supervised administrative and daily program operations, complying with policies and regulations.
  • Established strong relationships with key stakeholders, ensuring support for program initiatives.
  • Coached team members on professional development opportunities, contributing to improved overall performance.
  • Improved program efficiency by streamlining processes and implementing time-saving solutions.
  • Participated in vendor selection and management process for program initiatives.
  • Negotiated contracts with vendors, securing favorable terms that supported budgetary constraints.

Translation Team Manager

VMware
01.2015 - 01.2019
  • Managed a translation team and coordinated large-scale localization projects for VMware AirWatch, ensuring high-quality deliverables on tight deadlines.
  • Developed a high-performing team by recruiting top talent, providing ongoing training, and fostering a positive work environment.
  • Evaluated employee performance and coached and trained team members, increasing quality of work and employee motivation.
  • Achieved project deadlines consistently by closely monitoring progress and proactively addressing any potential roadblocks.

Translation Project Manager – Team Manager

Pole to Win Europe, London (UK)
02.2014 - 10.2015
  • Directed internal translation and QA teams, managing localization projects across multiple languages.
  • Led the recruitment of freelance translators and oversaw quality assurance processes.
  • Updated internal training materials and delivered staff training.
  • Organized regular meetings with clients throughout the duration of projects to provide updates on progress and address any concerns or changes in scope that may arise.
  • Analyzed project performance data regularly, identifying areas of improvement in processes and resource allocation for future projects.

Project Manager

Dora Wirth Languages, London (UK)
03.2013 - 12.2013
  • Managed multilingual translation projects (up to 24 languages) from launch to delivery.
  • Coordinated with clients and translators to ensure timely and accurate localization of technical, legal, and medical content.

In-house Italian Translator

Pole to Win Europe, London (UK)
04.2012 - 02.2013
  • Translated software and video game manuals and localized websites for the Italian market.
  • Built long-lasting relationships with clients through consistent delivery of exceptional service in a timely manner.

Localization Project Manager

Orange Studio Srl, Bologna (Italy)
11.2008 - 10.2011
  • Led localization projects for major video game platforms (PS3, Xbox 360, Nintendo DS/Wii, PC).
  • Coordinated with vendors and stakeholders, ensuring timely completion of localization projects.
  • Managed translation teams and external resources, providing project estimates, managing budgets, and ensuring timely delivery.
  • Collaborated with global teams to ensure consistency across localized content while maintaining cultural relevance.

Software QA Analyst

ALK Ltd., London (UK)
10.2007 - 10.2008
  • Tested GPS software across various platforms and provided Italian translations for marketing and software content.
  • Collaborated with cross-functional teams to ensure seamless integration of new features and bug fixes.

Language Team Lead

SEGA Europe, London (UK)
05.2007 - 10.2007
  • Managed localization for the Italian market, including proofreading and amending translations.
  • Organized testing, ensured deadlines were met, and led resource allocation.

Localization Project Lead

2K Games, London (UK)
01.2006 - 05.2007
  • Led Italian localization for video games and manuals, coordinating test plans and ensuring product submission standards.

Account Manager

Allen Systems Group, London (UK)
09.2005 - 12.2005
  • Managed accounts for UK, Italian, and French clients, overseeing contracts and invoices.

Localization Technician

Eidos Limited, London (UK)
05.2005 - 09.2005
  • Responsible for video game localization, proofreading, and last-minute translations.

Education

Laurea (Master’s degree) - Translation and Interpreting

Scuola Superiore Di Lingue Moderne Per Interpreti E Traduttori Di Forlì (University of Bologna)
Forlì (Italy)
01.2004

BA (Hons) - English Studies

University of Portsmouth
Portsmouth (UK)
01.2002

Licenza Linguistica (A-level) -

Istituto Magistrale P.E. Imbriani Di Avellino
Avellino (Italy)
01.1998

Skills

  • Verbal and written communication
  • Complex Problem-solving
  • Experienced with Trados Studio, World Server, Jira, TDX, Writer AI
  • Team management
  • Vendor management
  • Project management
  • Conflict resolution
  • Stakeholder management
  • Coaching and mentoring
  • Work prioritization
  • Recruiting and interviewing

Industry Presence & Event Participation

  • LocWorld 2020
  • Held a panel on "Localization Efficiency Framework," where I presented strategies for optimizing ROI in localization. The session focused on how to use business intelligence to determine the optimal language offering for specific products.
  • STC Summit 2023
  • Led a panel discussion titled "How to Prepare for a Post-ChatGPT World," exploring the impact of AI on technical writing. I shared insights on leveraging AI-driven tools like ChatGPT to enhance content creation and discussed how professionals can adapt to the evolving technological landscape.

Languages

English
Full Professional
Italian
Native or Bilingual
French
Professional Working
German
Elementary

Timeline

Manager, Information Experience

Omnissa (Formerly VMware)
01.2021 - Current

Senior Localization Program Manager

VMware
01.2019 - 01.2021

Translation Team Manager

VMware
01.2015 - 01.2019

Translation Project Manager – Team Manager

Pole to Win Europe, London (UK)
02.2014 - 10.2015

Project Manager

Dora Wirth Languages, London (UK)
03.2013 - 12.2013

In-house Italian Translator

Pole to Win Europe, London (UK)
04.2012 - 02.2013

Localization Project Manager

Orange Studio Srl, Bologna (Italy)
11.2008 - 10.2011

Software QA Analyst

ALK Ltd., London (UK)
10.2007 - 10.2008

Language Team Lead

SEGA Europe, London (UK)
05.2007 - 10.2007

Localization Project Lead

2K Games, London (UK)
01.2006 - 05.2007

Account Manager

Allen Systems Group, London (UK)
09.2005 - 12.2005

Localization Technician

Eidos Limited, London (UK)
05.2005 - 09.2005

Laurea (Master’s degree) - Translation and Interpreting

Scuola Superiore Di Lingue Moderne Per Interpreti E Traduttori Di Forlì (University of Bologna)

BA (Hons) - English Studies

University of Portsmouth

Licenza Linguistica (A-level) -

Istituto Magistrale P.E. Imbriani Di Avellino

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