Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Marco Baciarelli

Summary

Dynamic and results-driven professional with extensive experience in treatment centers, excelling in crisis intervention and community building. Proven ability to enhance team performance through effective training and conflict de-escalation. Committed to fostering a safe environment while ensuring compliance with health and safety standards, promoting resident well-being and satisfaction. As well as client care and commitment to furthering my career in drug treatment.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Lead Resident Assistant

Monte Rehab
08.2025 - Current
  • Supervised and trained junior resident assistants to enhance team performance and service quality.
  • Developed and implemented engaging resident programs to foster community involvement and support.
  • Coordinated communication between residents, staff, and management to address concerns efficiently.
  • Monitored compliance with safety regulations, ensuring a secure environment for all residents.
  • Facilitated conflict resolution among residents, promoting a harmonious living environment.
  • Monitored facility access points, promoting safety and security within the residential community.
  • Managed conflict resolution among residents effectively, maintaining a positive living environment for all parties involved.
  • Trained staff members on emergency procedures, enhancing preparedness in case of critical situations or natural disasters.
  • Maintained clean, safe, and well-organized patient environment.
  • Attended, participated, and contributed to monthly staff meetings addressing resident needs.
  • Changed bed linens, dumped trash, and smoothly handled maintenance issues to promote resident comfort.
  • Provided crisis management and intervention during emergency situations.
  • Enforced policies and safety standards through building and room rounds.
  • Supervised student employees and provided feedback on performance.
  • Developed and enforced safety policies and procedures to drive safety and well-being of students.
  • Assisted in the development of training materials for new staff on operational procedures and best practices.

Resident Advisor

Los Angeles County Addiction Treatment Center
01.2024 - 02.2025

Maintain safe environment for patients as well as administer medications, take vitals, asses COWS & CIWA scores, Help educate clients on recovery based information with implementing coping skills and recovery tools. De-escalate situations, Run recovery based groups, as well as communicate needs of clients with colleges, Take clients out to clean and sober activities. Assist clients with outside needs and group information for when they complete the program. Monitor clients behavior for signs of irritation, possible overdose, over medicated, and progress in their recovery. Make sure all clients are fallowing all rules and regulations.

Tech

Hollywood Hills Recovery
01.2024 - 01.2025
  • Operated and maintained equipment to ensure optimal performance and safety standards.
  • Diagnosed technical issues and implemented effective solutions to minimize downtime.
  • Collaborated with team members to streamline operational processes and enhance efficiency.
  • Conducted routine inspections and preventative maintenance on machinery and tools.
  • Implemented best practices for workplace safety, contributing to a safer work environment.
  • Trained new technicians on standard operating procedures, ensuring consistency across the team.
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Facilitate group session and document using G.R.I.P. clinical format.
  • Supervise client when self administering medications to ensure correct medication and dosage is taken.
  • Take clients vitals and do clients reoccurring assessment's COWS/Ciwas.

Case Manager

Orion
01.2023 - 01.2024
  • Coordinated client assessments and developed individualized care plans to address specific needs.
  • Monitored client progress and adjusted interventions to enhance service effectiveness.
  • Facilitated communication between clients, families, and healthcare providers to ensure comprehensive support.
  • Researched community resources and referrals to improve client access to services.
  • Advocated for client needs within multidisciplinary teams, promoting holistic care approaches.
  • Maintained accurate documentation of case notes and progress reports in compliance with regulatory standards.
  • Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
  • Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
  • Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
  • Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
  • Achieved positive client outcomes by developing and implementing comprehensive case management plans.
  • Advocated for client rights when interacting with external agencies or institutions, ensuring fair treatment at all times.
  • Provided crisis intervention support for clients experiencing emergencies, using appropriate techniques to de-escalate situations safely.
  • Contributed to team discussions and case conferences actively, sharing insights and expertise with colleagues to optimize client support strategies.
  • Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
  • Improved client satisfaction by efficiently addressing concerns or grievances in a timely manner.
  • Monitored clients' progress and tracked client services to provide crisis interventions.
  • Fostered open lines of communication with clients'' families and support networks, involving them in the case management process as appropriate.
  • Facilitated individual and group sessions to promote positive behavior change for clients.
  • Strengthened relationships with community organizations to increase access to supportive resources for clients in need.
  • Facilitated successful transitions between levels of care by developing detailed discharge plans and coordinating resources.
  • Collaborated with mental health professionals to address psychological needs of clients, supporting their holistic recovery.
  • Improved client outcomes by developing and implementing comprehensive case plans tailored to individual needs.
  • Developed resource directory for clients, simplifying their search for essential services.
  • Facilitated workshops on life skills, contributing to improved self-sufficiency of clients.
  • Managed crisis situations with empathy and professionalism, ensuring client safety and continuity of care.
  • Streamlined case documentation procedures, reducing processing time and increasing efficiency.
  • Advocated for clients in legal settings, ensuring their rights were protected and voices heard.
  • Provided leadership, guidance and support to staff members.

Education

High School Diploma -

Merced Adult
Merced, CA

Substance Use Disorders

UCLA Extension
Online

Skills

  • Diversity and inclusion
  • Peer mediation
  • First aid and CPR
  • Community building
  • Team player
  • Time management
  • Critical thinking
  • Direct patient care
  • Active listening
  • Mental health awareness
  • Supportive
  • Relationship building
  • Conflict de-escalation
  • Patient assessments
  • Health and safety compliance
  • Team building
  • CPR certified
  • Documentation and reporting
  • First aid
  • Crisis intervention
  • Safety monitoring
  • Activity planning
  • Record keeping
  • Policy enforcement
  • Administrative support
  • Residential support
  • Case management
  • Resident support
  • Resolution-oriented
  • Policy reinforcement
  • Group facilitation
  • EMR / EHR
  • Bed making
  • Chronic disease management
  • Moral conduct
  • Resident assistance
  • Vital signs collection
  • Resource referral
  • Ethical standards
  • Medication support
  • Problem-solver
  • Room inspection
  • Problem-solving
  • Teamwork
  • Attention to detail
  • Problem-solving abilities
  • Multitasking
  • Reliability
  • Excellent communication
  • Team collaboration
  • Team leadership
  • HIPAA compliance
  • Verbal and written communication
  • Effective communication

Certification

SUDRC 2

First Aid Cpr

Languages

Spanish
Professional Working
Italian
Professional Working

Timeline

Lead Resident Assistant

Monte Rehab
08.2025 - Current

Resident Advisor

Los Angeles County Addiction Treatment Center
01.2024 - 02.2025

Tech

Hollywood Hills Recovery
01.2024 - 01.2025

Case Manager

Orion
01.2023 - 01.2024

High School Diploma -

Merced Adult

Substance Use Disorders

UCLA Extension
Marco Baciarelli